Step-by-step Guide to Ordering

Find It

• type a keyword in the search box at the top of each page.
• or browse the product home pages by clicking the buttons at the top of the page then follow the sub menu on the left of the page.

Read all about it

• Read the detailed description about the product to confirm you are selecting the correct product. 

Select it

• click the "Add to Cart" button to store it in your shopping basket.
• when you're ready, click the "My Cart" button at the top of the page or the "Go" button in the shopping cart section on the right-hand side of the page.

Buy it

• if you are a new customer, click here to go to the sign-in page. From there you will need to create an account by clicking the button on that page.  Please then follow the steps to register your details with us which will only take a few minutes.  You will need to register your details before you can purchase any products.
• once your details have been added an email will be sent to your email address confirming the registration process has been completed successfully.
• you will need your email address and password to login next time which will be sent in the email.
• once you are registered you can proceed to the checkout page.
• if you are an existing customer then sign in using your e-mail address and password on the sign-in page.  Click here to go to that page. 
• choose the quantity required of each product and ensure that you have selected the correct products.
• the delivery charges are also highlighted on this page.  This price is automatically worked out depending on the products in your basket.
• check your order details on the order confirmation page, which includes the delivery address.
• proceed to the credit card payment page.  Enter the details and press 'Send' at the bottom of the page.  Your card details will then be checked with the banking computers.  If there is a problem then this will be highlighted to you.
• once the card details have been authorised, you are presented with a order reference number.  You can use this number to check the status of your order in the "Order Status & History" page.
• remember, all your personal information is protected by the LeisureShopDirect.com security guarantee.

Get it

• we'll send you an e-mail confirming your order
• you can check the status of your order at any time by clicking on "My Account" button at the top of every page and then go to "Order Status & History" on the left hand side Secure menu.  You will need to sign-in first using your email and password. 
• we'll send you another e-mail when your item/s have been sent out from our fulfilment centre
  

If you would prefer please phone our Order Line and one of our customer services representatives will be more than happy to help you with your order: 0845 4300325.

If you have a query about an order already placed then please send an email to: orders@leisureshopdirect.com.