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Customer Comments

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers by way of email comments.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Please see a selection of comments below.

I received my order (26363) on Saturday afternoon. I am so grateful for a wonderful service. Internet shopping doesn't come any better than this. Well done everybody.
Sid (29 Sep 2008)

i was amazed at the range of products available, the competetive prices and the speed of delivery....many thanks to you all!!!
matt (23 Sep 2008)

Ordered part on Friday arrived on Saturday morning. Excellent sevice. Thanks I have now added you to my favourites.
Geoff (22 Sep 2008)

Items ordered have been delivered today - thank you for excellent Service (will definately use your Services again & highly recommend).
Janice (17 Sep 2008)

Thank you for such excellent service ! My parts arrived just two days after placing my order. Thanks again!
Bryan (15 Sep 2008)

Many thanks for the fast delivery of item. Excellent service.
(11 Sep 2008)

Thank you very much for the service. We just received the pumps and they were exactly what I ordered; They were even on time!!! I've put your site in my favorites!
Jean (08 Sep 2008)

I ordered a pb 10. it was delivered here at super speed and in first class cond: full marks to you and your team
Peter (08 Sep 2008)

Just to let you know that the part arrived and it is the correct one. Thank you very much for sourcing it so efficiently.
Russell (02 Sep 2008)

Switch safely received today. Thanks for the prompt service.
Nicolas (29 Aug 2008)

Fantastic service, received all items yesterday - Thursday. I will be ordering from you again
Iorwerth (29 Aug 2008)

Thank you for a very quick delivery of the parts I ordered on Bank Holiday Monday evening, they arrived on Wednesday morning. I will no doubt be ordering from you any further parts I may require in the future, I have also put a recomendation on the UK Campsites website, once again thanks.
Terry (29 Aug 2008)

hello again, just a note to say thank you for the excellent service i have had in purchasing my mirror, which is just what i was after, many thanks
Colin (29 Aug 2008)

any thanks for the very prompt service, I received the item in this mornings post 27/08/08
Mike (28 Aug 2008)

Thank you for providing a very good service and I look forward to shopping with you again soon
robert (28 Aug 2008)

recieved in good working condition.thankyou and your team for promp service
Steve (22 Aug 2008)

Thank you my order arrived today - well done very good service. Will be in touch should I need some more bits.
Mike (20 Aug 2008)

Thankyou.flue cover just received in good condition. Most impressed with excellent service. I will certainly use you again when parts for my caravan are required. Again Many thanks.
Peter (19 Aug 2008)

I would just like to say how impressed I am with the prompt service. My order arrived today having been ordered only yesterday. Thank you.
Jackie (15 Aug 2008)

Goods received in good order,fitted and now working. Many thanks for a speedy and eficient service I am highly delighted to have dealt with you and I would certainly deal with you in the future.
Graham (12 Aug 2008)

Received good service will use you again many thanks
John (11 Aug 2008)

ust like to tell you that the cooker lid arrived safely this morning. Thank you for your prompt service.
Nick (06 Aug 2008)

received thank you for your efficient service
Michael (31 Jul 2008)

i have received today my order 23906,( status pinnacle,). may i take this opportunity to thank you for a fast and efficient service, i will definately recommend your company and will be using you again when the needs arise, thank you,
Bill (31 Jul 2008)

Just a quick note to say, thanks for the prompt and efficient service, received parcel this afternoon
David (30 Jul 2008)

Thankyou for the exceptional service. I ordered a caravan product on Wednesday afternoon and recieved it the next morning. I will recommend your company to every caravanner that I come into contact with.
garry (25 Jul 2008)

Just a note to say thank you for finding the correct part for my fridge - even the manufacturer didn't manage to do this. I also received it within 2 days. I will be making Leisureshop direct my first choice for all my caravaning needs in future
Andy (17 Jul 2008)

Order 23189 arrived today, brilliant service considering I only ordered it 36 hours ago, glad I found you , guess I will be using you a lot more, thank you and kind regards
Paul (17 Jul 2008)

Hi there I feel that I must pass to you my congratulations for a first class service. I received the goods this morning. Many many thanks. Service of this class is a very rare commodity these days. Thank you once again.
George (10 Jul 2008)

Items easy to find without a lot of fuss
Thomas (08 Jul 2008)

ust want to say thank you for the excellent service. Your website was good, your telesales clerk was exceptionally helpful, patient and polite and your despatch was very fast. 48 hours from finding your website and I have the spare parts to fix my caravan. Thank you very much. I am a very happy customer and will be back next time I need anything for my caravan.
Stuart (07 Jul 2008)

I just wanted to say thank you for my order, number 19954 of towing mirrors which arrived on Friday afternoon, I also wanted to thank you for keeping me informed of the delays in despatching the order, your attention to customer information was much appreciated.
Chris (30 Jun 2008)

On 24th June (last tuesday) I ordered some axle stands from you - this was my first order with you. I had intended to check on the progress of the order on thursday to see how it was going but was beaten by the courier delivering the stands. Prompt, excellent service - i will certainly use you again Thanks
Peter (28 Jun 2008)

Order received this morning. Many thanks. Brilliant service.
Gordon (27 Jun 2008)

hello, thank you for the fast delivery of order no. 21281. very pleased with products,the prices and your customer services. i will use your shop again and happily recommend your company to friends etc. regards
(26 Jun 2008)

I just wanted to say how impressed I have been with the level of service you provide. Many thanks also for the speed of delivery and the e-mail updates. I will certainly look to you as a first port of call for all of my caravaning requirements
Gordon (19 Jun 2008)

Order No. 21656 arrived this morning, thank you for the prompt service!! I am very impressed and you have been added to my favourites!!
Barbara (16 Jun 2008)

Sorry for a late email, but I just wanted to thank you for your excellent service. I had a query on my first order, which was immediately and helpfully responded to. When I queried the spares sent, I was promised a call back within 10 minutes. I got a call back within 10 minutes, how often does that happen? I was then promised some replacements for the following week and they arrived early that week. Again, how often are such promises kept? Well done and thank you. I hope to order from you again.
Ken - Suffolk (05 Jun 2008)

My order arrived Saturday AM , was very pleased to see you had managed to match all the locks , no more multiple keys!!! .Many thanks for an excellent service.
Mark (27 May 2008)

Thank you for your help in supplying me tow hitch part i required even though it was not a normal stock item. It meant we got away this bank holiday and had a great time. Great service
Mart (27 May 2008)

Thanks for that the part arrived next day to the west coast of Scotland!!!! fantastic service you found the part I needed from a description very pleasant phone manner and I didn't feel I was a bother.
Derek (24 May 2008)

FAO 'LAURA' from Mr Walton who phoned at about 11.30 am 23/05/08 about non delivery of Milenco towing Mirrors.THe mirrors have arrived in good condition and are exceptional. Many thanks for your help and excellent customer service.Would certainly recommend both the mirrors and your company.Thank you again.
Dick (24 May 2008)

Just a quick messge to say that the replacement lenses have arrived today 17/5. Many thanks for your quick response and if the other parcel does arrive I will of course post it back to you. I will have no hesitation in using you company again beause good service is hard to find these days
Roger (19 May 2008)

Just a quick thank you for a first class service. I only ordered the goods the afternoon of 12 May and they arrived today, before lunch on 14 May. Thanks once again.
Eddie (14 May 2008)

Got my order delivered this morning 10-may-08. Fantastic speedy delivery, couldn't believe my eyes, as I live in France. Will use you again and recommend to my friends. One hour from delivery my caravan is safely on the road. Thanks a million to all at the shop.
Alan (12 May 2008)

Parts ordered from you arrived this morning.Many thanks for a great service!
Roy (24 Apr 2008)

In this day and age it gives me great pleasure to inform you of the dedication,help and assistanceamember of your staff has given me. The lady conerned who,s first is Laure has been a complete star in tracking down a simple 12v conection lead for my portable electrolux camping freezer a simple thank you does not express my gratitude. If the srvice given by this lady is an example of the help and assistance given by your company then I can only add that your company can only go forward from strength to strenght it has been a reffreshing experiance for myself and I look forward to dealing with yourcompany in the future. It will be my first "port of call" in the future and I look forward to a long and mutually benifical relationship with your company. My sincere thanks to your company but in this instance my thanks and humble gratitude to LAURA WHAT A STAR !!!
Tony (14 Apr 2008)

Just a note to say thank you for the way in which you have handled my enquiry and supplied the necessary part for my Dometic refrigerator. In this day and age it is a change to receive good prompt service. Thanks once again
Mike (10 Apr 2008)

Thank you for your excellent service, and very helpful staff. My goods arrived less than 24 hours after ordering.
Sylvia (04 Apr 2008)

IT MAKES A NICE CHANGE,TO BE PAYING SOME ONE A COMPLIMENT.ORDER PLACED SATURDAY,ON OUR MAT,WEDNESDAY MORNING,NEED I SAY MORE,I WOULD DEFINATELY RECOMEND YOUR COMPANY,TO ANY ONE .**STERLING SERVICE,WITHOUT A QUESTION**
Stephen (03 Apr 2008)

Just a note to say thanks for the prompt service you gave me with my order. The lights arrived here 1st April and all fine.
Lee (02 Apr 2008)

I would just like to say thanks for the order above that I received today. Not only was the lady who took my order helpful and curteous, but actually did what I needed! I will make sure I tell all my friends to come and buy from you in future, as you deserve the business.
John (26 Mar 2008)

Just to thank you for your quick response to my order it took only three days from ordering till I fitted the part to the heater will recommend to any one looking for these types of spares
Gerry (04 Mar 2008)

Thankyou for an excellant service, I ordered a part on Sunday evening and it arrived today(Tuesday). Will recommend to other caravan and motorhome friends.
sue (15 Jan 2008)

Many thanks for an excellant service.
Mr and Mrs Baxter (09 Jan 2008)

Fantastic easy to use site, great info available.
MR.CROOK (18 Dec 2007)

Just to say that this order has now arrived after you resent it due to the original package failing to reach me. I would like to say how impressed I am with your service and your prompt action on this matter and can assure you of my future patronage.
Martin (30 Nov 2007)

Easy site to use, well laid out!
JUSTIN (30 Nov 2007)

Very simple to use.
Margaret (30 Nov 2007)

My previous dealings with you have been first class, therefore I wish to become a registered customer.
Keith (30 Nov 2007)

You are the only people on the web who supply these gas radiants at a reasonable cost - thanks!
Mrs.Riley (22 Oct 2007)

Easy to use web site, got straight to product needed
Stephen (26 Sep 2007)

My first time using Leisureshop. Easy to use website, parts that are not available elsewhere. Seems really good. Cheers.
Len (25 Sep 2007)

just a quick note to say many thanks for a fast delivery service for the parts ordered yesterday afternoon have arrived today, many thanks.
Keith (06 Sep 2007)

Dont change anything your website is perfect easy to navigate very clear and looks nice.
Kathryn (05 Sep 2007)

many thanks for an excellant service from yourselves. We ordered goods Monday evening and they arrived today (Thursday). We will have no hesitation in recommending you to all our camping friends. Many thanks again.
Jan (30 Aug 2007)

What fantastic service! Ordered by telephone on Friday afternoon, received Saturday morning. Holiday saved! Thank you so very, very much, we will be recommending you to all our friends.
Mike and Becky (25 Aug 2007)

Both jets arrived this morning. I have fitted one and re-fitted the fridge which now works well. I have also returned one as arranged and wish to thank you very much for your assistance which proves how good a service you provide.
Brian (22 Aug 2007)

Hi Friends. Many thanks for the quick delivery of the over-run damper which is now fitted. The only difference between the one supplied, and the original was that the original had a removable flange from the end of the moving shaft which was threaded to enable removal. This did not cause any sort of problem in fitting the new one.
Walton (17 Aug 2007)

"I ordered a Water Heater Fast Drain Assembly on Sunday afternoon and was totally amazed to receive it this morning -Tuesday! Not even 48 hrs later, and taking into consideration that it had to cross the Irish Sea to the Isle of Man."
Mrs P.C.Fitzpatrick (14 Aug 2007)

We placed our order on Sun. afternoon, and took delivery Tues. morning. Fantastic service. Thank you.
Waller (04 Jul 2007)

Item arrived today 29th March and includes cable which was quite unexpected. Service and product excellent. Thanks
Mr gregory (17 Apr 2007)

I was impressed with the speed that they were delivered
mick, norfolk (15 Mar 2007)

hi above order has arrived many thanks for a quick delivery looking forward to ordering more parts later regards
Brian (14 Mar 2007)

"Just to say a quick thank you for the order received today at 11.15am. Very impressed."
Pauline and Karen - Bristol (14 Feb 2007)

"Just thought we would drop you a line to say thanks for the super efficient service, we ordered a pair of water filters Monday afternoon on your web page and they arrived in the early post the following Tuesday. We are all quick to comment when things go wrong so we thought we would break the mould."
Bob and Ruth - Stockton on Tees (13 Feb 2007)

"Just to say thank you for getting my order away as promised. Received this morning. Good service, well done."
Peter - Londonderry (26 Jan 2007)

"Jets for Morco G101B Water Heater arrived in mail this morning. Brilliant service. Many thanks and I will make sure that the other Morco owners in this area know where to go for parts. Once again, thanks."
Peter - Kaitaia, New Zealand (15 Jan 2007)

"Many thanks for sending the waste converter, it was received in time, brilliant, came in useful for weekends touring, great service."
Nick - Sheffield (12 Dec 2006)

"Speedy delivery and great price. Many thanks. Will recommend to others."
Maura - Belfast, Northern Ireland (07 Dec 2006)

"Hi, just to say thank you for your top class service with my order. I will shop with you again."
Mike - Flintshire, Wales (27 Sep 2006)

"Hi Karen - Goods arrived safely today. Great service, thanks."
Bob - Alexandra, New Zealand (19 Sep 2006)

"I have received the goods and would like to say how quick they came!! Thank you for a brilliant service."
Ivan - Dorset (15 Sep 2006)

Received Thermocouple this morning. Excellent service. It would take my local dealer 2 weeks to get this part this side of the Irish Sea."
William - Londonderry, Northern Ireland (13 Sep 2006)

"Goods arrived next day as promised, well packaged and at a competitive price - thank you and well done!"
Alan - Southampton (11 Aug 2006)

"Thank you for your marvellous service. The parts were delivered at 8.15 this morning."
Peter - Exeter Devon (14 Jun 2006)

"Karen, I received the replacement hot water outlet fitting today and was surprised it took only 6 days from dispatch. I wish to thank you for your effort and the quick service for just a small order.The frustation I have had with caravan accessory suppliers here is beyond belief. Many emails were just ignored. I had one reply only. I greatly appreciate your effort and that of Leisureshopdirect."
Ron - New South Wales, Australia (06 Jun 2006)

"Many thanks for the fast and efficient service."
Paul - Walsall, West Midlands (18 May 2006)

"What a fantastic service. The replacement D61B was delivered yesterday, just before noon and of course the damaged one collected and receipt issued. Thanks again for such excellent customer support. I will make sure the caravan owners and installers on our site are made aware of the service you have provided."
Arthur - Bath, Somerset (15 May 2006)

"Received goods last Friday. Brilliant service. Would recommend you to anyone."
Keith - Cannock, Staffs. (02 May 2006)

"Just a quick note to say how impressed I was with your service. I placed my order at lunchtime and they arrived the following morning. I really couldn't ask for anything more. Once again, thank you and I won't hesitate to use your store again."
Anthony - Bolton (14 Apr 2006)

"I have just received my fridge hinges from your company. What fantastic service - I have never received anything so quickly or with such little fuss. A sheer pleasure dealing with you when compared to lots of other sites on the net."
Max and Martin - Great Wyrley, Staffs (12 Apr 2006)

"We ordered a valve for one of our caravan taps from you on Thursday night and received it on Saturday morning. I just wanted to say how delighted I am with the service we have had from your company. We discovered you by chance through Google and had previously searched everywhere for this tap part. I can't thank you enough for supplying this valve to us and so quickly. My husband was not looking forward to spending the Easter holidays changing the tap and now he doesn't have to. I have recommended you to all my relatives and on caravanning websites. Thanks again."
Deborah - Hartlepool (11 Apr 2006)

"After speaking to one of your team, the hinges arrived the very next day. I am very pleased with the service that I received from you company."
Arthur - Tynewear (10 Apr 2006)

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