It may be that the door of your refrigerator needs to be adjusted. Contact your dealer or Thetford Service Centre to check this.
You may have pressed the button too shortly, we advise you to hold the button for at least 2 seconds. If this does not solve your issue, please contact your dealer or Thetford Service Centre.
The A is a preparation for an optional automatic refrigerator, you can't select it.
You may not have an automatic refrigerator, contact your dealer or Thetford Service Centre to see if this is the case.
This is the following thing what you must do: Check if the gas bottle is not empty, also check if the valve of the gas bottle and all shut-off valves are open. Then switch the refrigerator off and on again. If none of this is the case, please contact your dealer or Thetford Service Centre.
The 12 Volt supply could be too high due to the usage of solar panels. Your refrigerator has a built-in safety measurement for this, we advise you to check this with your dealer or Thetford Service Centre. Please check the warning code and contact you dealer or Thetford Service Centre.
The blinking leds indicates a warning code. This indicates something is not okay with your refrigerator, with attached description you are able to recognize the warning code.For further information, please contact your dealer or Thetford Service Center.
There is a battery pack for LED N3000-E models. This battery operated (6 pcs 1.5V AA/LR6) pack is found under the control panel. Whether on the road or at a campsite with no hook ups to a 220-230V or 12V energy source, this battery pack will ensure constant power to the control panel. This allows you to keep the fridge powered up on gas for a continuous period of 7 days. Very handy when you’re out in the middle of nowhere.
On the 12 Volt mode the refrigerator needs a constantly supply of 12 Volt. That 12 Volt is coming from the car alternator when it's running.
It is possible that the incoming voltage is too low, which prevents the refrigerator from performing optimally. Please check if the incoming voltage is not too low on the 230V connection of the refrigerator. If this does not solve your issue, please contact your dealer or Thetford Service Centre.
It is possible that the incoming voltage is too low, which prevents the refrigerator from performing optimally. Please check if the incoming voltage is not too low on the 230V connection of the refrigerator. If this does not solve your issue, please contact your dealer or Thetford Service Centre.
Your refrigerator must be manually operated, unfortunately it does not have an automatic function.
First make sure that the door is closed properly. Then make sure the products are cooled before putting them in the refrigerator, limit door open when using. If this does not solve your issue, please contact your dealer or Thetford Service Centre.
No, the sudden change in temperature will cause the inner surface of the fridge/freezer to distort. This will not be covered under warranty.
2 Years, a 3rd year if the refrigerator is serviced with in the initial 2 years of purchase.
We advise using Thetford winter covers on the ventilation grills from 8 degrees Celsius and below to ensure optimum performance.
When your refrigerator does not operate properly, please check: Whether your caravan is level in both directions (lengthwise + widthwise). Whether the ventilation openings of the cooling system at the back of the refrigerator are blocked.
When a Thetford fridge is first switched on the entire display will light up. This should only last for a few seconds.
The blue LED is a fault diagnosis tool. It should be accompanied by a spanner’ symbol and a number. Please refer to owner’s manual for a list of diagnostic codes.
Because of varying outside conditions during driving, good performance on gas can’t be guaranteed. Therefore we do not advise to run your refrigerator on gas while driving.
1. We advise to clean the inside of the refrigerator properly, before using your refrigerator.
2. For optimal performance, switch on the refrigerator 8 hours before placing food.
3. To secure optimal performance, level your vehicle before operating the refrigerator.
To improve the cooling performance of your refrigerator in high temperatures, Thetford advises to install the Ventilator Kit. It helps to detract the warm air quicker to the vents. The Ventilator Kit is suitable for all Thetford refrigerators.
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