Question

my truma fire ignites 1st time; without problem, but does not appear to heat up when I turn dial up to say 8; I can see the pilot is lit; is there any way to see if other burners are lit that is assuming it has a bank of burners say on max heat; there is no window I can check what is alight except the pilot, or have I missed something?

Answer

The burner in the Truma fire has the pilot burner at one end. When you increase the control dial setting then the remainder of the burner will ignite and this should be evident when viewed through the small window. If this is not happening then either the main burner jet is blocked or there is a problem with the gas valve. The fire needs to be removed and serviced by a competent gas safe engineer.