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TrustScore 4.6 | Based on 8,338 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 1 November 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 324 reviews between 30 July 2026 and 27 October 2026
Customers consistently describe Leisureshopdirect as an easy, reliable source of caravan, motorhome and camping parts. The website draws frequent praise for clear navigation, helpful diagrams and search tools that make identifying the right component straightforward, and ordering and checkout are repeatedly called quick and simple. Many highlight competitive prices, good stock levels and a wide selection, including hard-to-find spares for older vehicles that reviewers could not source elsewhere.
Delivery is regularly described as fast, well packaged and arriving within the stated timescale, with sensible postage options. Customer service also features strongly: reviewers mention prompt, knowledgeable replies to email queries, help tracking down the correct part number, and clear communication throughout. Many say they return again and recommend the company.
People report positive experiences with the products, noting good quality, accurate descriptions and parts that fit well, along with a wide selection covering hard-to-find and older caravan and motorhome spares.
People report positive experiences with ordering, noting a quick, simple process, good stock availability, clear delivery options and competitive prices, with repeat purchases and reordering described as easy.
People report positive experiences with delivery, noting fast dispatch, arrival within the stated time or next day, well-packaged parcels and a useful choice of timed or express options.
People report positive experiences with the website, noting clear layout, easy navigation and search, detailed photos, specifications and parts diagrams that make identifying the right component straightforward.
People report positive experiences overall, noting prompt and helpful email responses, knowledgeable advice on choosing correct parts, good communication and attentive service that leads them to recommend the company.
Showing our 4- & 5-star reviews
VerifiedEasy to order and easy site to navigate, have used before never any issues. Highly recommended
Date of experience: 31 October 2026
Reply from Leisureshopdirect31 October 2026
Hi John,
Thanks for the review and for recommending us. We hope to see you again the next time you need caravan spares or camping gear.
The team at Leisureshopdirect.com
VerifiedClear and good product description
Date of experience: 31 October 2026
Read this review on TrustpilotVerifiedEasy to use site. Good description's on items. Competitive prices will use this site again.
Date of experience: 31 October 2026
Reply from Leisureshopdirect31 October 2026
Hi Alison,
Thanks for the kind review. Making it easy to find and easy to order is our aim, so this is great to hear. All the best.
The team at Leisureshopdirect.com
VerifiedVery quick and easy to order. Swift service.
Date of experience: 31 October 2026
Read this review on TrustpilotVerifiedEasy to order, cheap delivery and £100 cheaper than Amazon! Fantastic, thanks
Date of experience: 29 October 2026
Reply from Leisureshopdirect29 October 2026
Hi Rebecca,
Thanks for the review. We keep an eye on what other caravan and camping suppliers charge so our customers don't have to. Good to hear it showed.
The team at Leisureshopdirect.com
VerifiedEasy online ordering. Quick delivery.
Date of experience: 28 October 2026
Read this review on TrustpilotGreat service, i bought some spares that were tricky to fit. I asked for help and Leisure direct went out of there way to provide it.
Five stars.
Date of experience: 27 October 2026
Read this review on TrustpilotVerifiedsimple straight forward.
Date of experience: 27 October 2026
Read this review on TrustpilotVerifiedVery responsive and efficient on email and a simple ordering process.
Date of experience: 27 October 2026
Read this review on TrustpilotVerifiedperfect transaction
Date of experience: 26 October 2026
Reply from Leisureshopdirect27 October 2026
Hi Chris,
Thank you. We're a small, family-run business and reviews like yours really do make a difference to us. We hope to see you again soon.
The team at Leisureshopdirect.com
VerifiedBeing very helpful
Date of experience: 26 October 2026
Reply from Leisureshopdirect26 October 2026
Hi Richy,
Thank you for the review. It means a lot to a business our size, and we hope to help you again before long.
The team at Leisureshopdirect.com
VerifiedReally easy site to use.
Date of experience: 26 October 2026
Read this review on Trustpilot
VerifiedBeen looking for 2 caravan wheel locking bolts for ages. Great to find a pair
Date of experience: 26 October 2026
Reply from Leisureshopdirect26 October 2026
Hi Robert,
Thank you. We'd rather carry the awkward lines than only the easy sellers, and it's good to hear we had what you were after.
The team at Leisureshopdirect.com
VerifiedI have never used this site before and it was quick and easy
Date of experience: 26 October 2026
Reply from Leisureshopdirect26 October 2026
Hi Candy,
Thanks for the review. Ordering online should take a couple of minutes and be as straightforward as possible, and it's good to hear ours did.
The team at Leisureshopdirect.com
VerifiedWell laid out website easy to find the thing I needed at a great price
Date of experience: 25 October 2026
Read this review on TrustpilotVerifiedEasy use of website, good price.
Date of experience: 24 October 2026
Reply from Leisureshopdirect24 October 2026
Hi Karen,
Thank you for the kind review. Caravan and motorhome products have a lot of sizes and variations, so we try to make the right one clear as possible. Good to hear it worked well for you.
The team at Leisureshopdirect.com
VerifiedGood prompt service and had everything I needed
Date of experience: 24 October 2026
Reply from Leisureshopdirect24 October 2026
Hi David,
Thank you. We carry a lot of stock so people aren't left waiting or hunting round for it. Good to hear it worked out.
The team at Leisureshopdirect.com
VerifiedQuick & easy to use website
Date of experience: 23 October 2026
Read this review on TrustpilotVerifiedExcellent communication and great customer support
Date of experience: 23 October 2026
Read this review on TrustpilotVerifiedSite easy to use
Date of experience: 21 October 2026
Reply from Leisureshopdirect23 October 2026
Hi Steven,
Thank you. A website should be easy to use, so we keep ours as simple and easy as possible. Good to hear ours did the job.
The team at Leisureshopdirect.com
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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