BEATTIE
7 October 2026
7 October 2026
VerifiedGood start
Initial ordering system was straightforward
Date of experience: 6 October 2026
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Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,276 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 7 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedInitial ordering system was straightforward
Date of experience: 6 October 2026
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VerifiedEasy Website To Navigate, Good Price, Just ordered So Haven’t Reveived Yet
Date of experience: 6 October 2026
Read this review on TrustpilotVerifiedEasy to find what we required abd good competitive price
Date of experience: 5 October 2026
Read this review on Trustpilotdelivered on time and worked perfectly 👌
Date of experience: 1 October 2026
Reply from Leisureshopdirect5 October 2026
Hi Brian,
Thanks for the review. We put a lot of effort into getting orders out quickly, so it's great to hear yours arrived promptly. We hope to help again soon.
The team at Leisureshopdirect.com
VerifiedVery rapid & helpful reply to a technical question, enabling me to order the correct part !
Date of experience: 5 October 2026
Reply from Leisureshopdirect5 October 2026
Hi Ian,
Thanks for the review. We would rather spend five minutes checking a part number than have you send the wrong part back, so it's good to hear the help was useful.
The team at Leisureshopdirect.com
VerifiedEasy website to navigate
Date of experience: 4 October 2026
Read this review on TrustpilotVerifieddifficult to find relevant spare part
Date of experience: 10 April 2026
Reply from Leisureshopdirect4 October 2026
Hi Ian,
Thank you for the review. It means a lot to a business our size, and we hope to help you again before long.
The team at Leisureshopdirect.com
VerifiedEasy ro use site
Good sevice
Date of experience: 4 October 2026
Reply from Leisureshopdirect4 October 2026
Hi Paul,
Thank you. A website should be easy to use, so we keep ours as simple and easy as possible. Good to hear ours did the job.
The team at Leisureshopdirect.com
VerifiedEasy to follow website.
Date of experience: 3 October 2026
Read this review on TrustpilotVerifiedHad what I wanted
Date of experience: 10 February 2026
Reply from Leisureshopdirect2 October 2026
Hi Rob,
Thanks for the review. Tracking something down shouldn't mean ringing round half a dozen places, and it's good to hear we saved you the trouble.
The team at Leisureshopdirect.com
VerifiedP&P a bit expensive
Date of experience: 2 October 2026
Reply from Leisureshopdirect2 October 2026
Hi Paul,
Thanks for the review, and for the fair point about postage. We send everything tracked, which we think is worth it when you're waiting on something, and we keep looking at ways to make smaller orders cheaper to send. We appreciate the feedback.
The team at Leisureshopdirect.com
VerifiedHard to find small parts.
Date of experience: 1 October 2026
Reply from Leisureshopdirect2 October 2026
Hi Dave,
Thanks for the great review, it means a lot to us. We look forward to serving you again in the future.
The team at Leisureshopdirect.com
VerifiedEase of purchase
Date of experience: 1 October 2026
Reply from Leisureshopdirect1 October 2026
Hi Steve,
Thanks for the review. We put the work into the search and the product pages so you find what you came for and then carry on with your day. Good to hear it went smoothly.
The team at Leisureshopdirect.com
VerifiedBest price I could find - including delivery cost.
Date of experience: 30 September 2026
Reply from Leisureshopdirect1 October 2026
Hi Jack,
Thanks for the review. We check our prices against other caravan and camping retailers regularly to keep them competitive, so it's great to hear it showed. We hope to help again soon.
The team at Leisureshopdirect.com
Great company to do business with, very happy with their communication in dealing with queries i had . Definitely will be doing more business again in the near future.
Date of experience: 29 September 2026
Reply from Leisureshopdirect1 October 2026
Hi Derek,
Thanks for the review. The people answering our emails are the same people who know the stock, so a question gets a straight answer. We appreciate you saying so.
The team at Leisureshopdirect.com
VerifiedGood service
Date of experience: 29 September 2026
Reply from Leisureshopdirect1 October 2026
Hi Brian,
Thank you for the five stars. A short review is important to us and tells us we got it right. The team here really appreciates the feedback. We hope to help with your next caravan or motorhome order.
The team at Leisureshopdirect.com
VerifiedCompetitive prices and stocking parts that other retailers appear not to have available.
Date of experience: 29 September 2026
Reply from Leisureshopdirect1 October 2026
Hi Roger,
Thank you. We'd rather carry the awkward lines than only the easy sellers, and it's good to hear we had what you were after.
The team at Leisureshopdirect.com
We ordered a door shelf for the fridge in our motorhome. It arrived very promptly but unfortunately was broken. We told Leisureshopdirect who after seeing a photo of the damage, replaced it immediately.
Date of experience: 21 September 2026
Reply from Leisureshopdirect1 October 2026
Hi Clive,
Thanks for the review, and for your patience while we sorted it out. Things occasionally go wrong, and what matters most is putting them right quickly. We're glad we managed it for you.
The team at Leisureshopdirect.com
VerifiedV efficient catalogue and search, with full specification & diagrams.
Date of experience: 29 September 2026
Read this review on TrustpilotVerifiedEasy to find what I needed
Date of experience: 28 September 2026
Read this review on TrustpilotBefore we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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