Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers by way of email comments.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Please see a selection of comments below.
Thermal Interior Blinds Boxer/Ducato X250 2007 on (One choice) We are very pleased with the blinds and give them 10 out of 10 for quality,value,appearance and delivery.
Good afternoon, I don't usually send feedback to company's I do business with. But on this occasion your service was exceptional. I purchased a thermocouple eight months ago which was dispatched to Spain in a matter of days. When I was back in the UK it became faulty. I was sent a Royal Mail e mail that the post office could scan for the item return, and I was given the choice of replacement or credit. I really cannot fault the service Leusureshopdirect provides. We'll done. Regards, Ian Bennett
Hi Amy, I'm writing to say very many thanks to you and the team at Leisureshopdirect for the exceptional service you have provided to us. After the oven door had smashed whilst we were travelling we did think that we might be in for a very hefty bill especially after finding out the model was now obsolete. But how wrong could we be. With your help we are now fully operational again. Everything fitted perfectly and apart from changing over the handle from the old door to match the grill door nothing could have been easier. And at a very reasonable cost. Really well done to everyone including Autosleeper who put us on to you. A true team effort. I have reviewed on the website as well. Dave & Wendy Nuttall.
Good afternoon Just a rather belated email to say that this the third occasion that I have used Leisure shop Direct.your ordering process is excellent and efficient. My recent order was delivered although by second class mail the day after ordering. Many thanks it is heartening to deal with efficiency in today’s inefficient world. Well done Leisure Shop Direct
Just wanted to say thank you for the truma inlet fixture and hose. My local camping dealer told me he couldn't get one, so I am very pleased with this exact copy of the original. And also thanks for a fast delivery. I will shop with you again. Regards Mary
Just published a post on the East Kent caravan clubs Facebook page as I was so impressed with your range and quick service. Well done .
Many thanks for the service I received from yourselves whatever I have ordered has been delivered promptly and safely. Just purchased 2heki roof blind****flyscreen season which: 1.I asked a question which was answered immediately 2.Item out of stock. They were still delivered within 7 days Incredible service I recommend this company to all my friends and will continue to be a well satisfied customer. Well done to all the staff.
Many thanks for my order you sent me. All well received in perfect working order.
Thank you . Item ordered. I really appreciate your help on this, all for a £3.80 order. Rest assured we will look at your company first when making other purchases. Again - thank you
Your telephone support was quick, friendly, and helpful. This enabled me to swiftly make my buying decision and place an order. Many thanks.
My 14 y.o Shurflo internal water pump was giving up. My local parts place, (Chichester) had the 2 parts I needed but Leisureshopdirect charged less for a whole new pump. Why would you do a repair when you can have new for less money Ordered a replacement and 27Hrs later it has arrived and I have fitted it and it works What brilliant service from this company
My order arrived this am. much quicker than your eta. It was the correct item in good condition. You have provided the most efficient and helpful service that I've had for a long time. Thanks very much. Regards
Another excellent purchase transaction thank you! I ordered an electric heating element for my caravan Truma space heater and despite the item not being in stock and you having to order it from the supplier, I still received it within 7 days. Excellent regular updates from yourselves and great delivery service, lowest price I could find too!
Once again excellent service from Leisure Shop Direct, Ordered one day arrived the next service is Excellent!!
I would like to say how very satisfied I have been when dealing with the purchase of this product from your company. I received help from you when trying to make the purchase with credit card when you advised that I would need to make a bank transfer as the amount was over £1,000. I made the transfer and was kept informed regarding delivery to the transport company. I collected my air conditioning unit from the company and have installed the unit which I am very happy with.
I ordered New water pump for my motorhome, a shurflo pump. Your service is excellent and the pump arrived as you said it would, next day. Thank you.
Thank you so much for such a rapid exchange Cool Box U32 - due to a faulty/broken handle. Just in time for our holiday. I wish some of the bigger online retailers were even half as good as you are in customer relations!! Satisfaction guaranteed with Leisureshopdirect!!! I look forward to doing business with you again in the future. 5***** stars all round!!
Hi, Wanted to say a thank you again to the lady I spoke to on the phone. She was very helpful and I received the part she helped me with the following day. Very happy and will definitely use you again.
First-class service - Thetford Portapotti seals swiftly delivered. No more leaks. Thanks!
Have been looking for this part for my fridge for ages. Bought it from you and received the following day. Will recommend.
Excellent and prompt service very many thanks
Great clear answer to the question i was looking for on how to wire a tap and pump to battery many thanks
Just wanted to thank you for my order 77539-7320, arrived safely today. I'm very pleased and look forward to ordering again in future. Thanks very much, John Wilson
Hi, it's Mr winterburn from Leeds the skylight came today and once l worked out how to get the old one out it was so easy to fit the new one. I thank you for being so helpful and the speed you were able to deliver the product. It's so nice to deal with a company who do exactly what they say once again well done and thank you
Excellent service. Part is perfect. Will use Leisureshopdirect again.
Hi I received my order today for the thermal blinds I'm very happy with them. Will deal again in the future Thanking You
Thank you for the quick response, I will be giving you very good feedback. Thanks again Colin
The fan I ordered a few days ago arrived today. Excellent service and it's been a pleasure to deal with customer service staff. Many thanks. Now it's got to be fitted but not today- it's pouring down with rain Regards RobWest
To all the staff at Leisureshop Direct. We would like to say a big thank you for all your help & assistance over the last month. We are still working away to get our motor home ready for the next years holiday. We will be back with more orders after the Christmas break. Both my wife & I would like to wish you all a Very Merry Christmas & a Happy New Year. Denise & Iain Potter. ??????????????????????
Dear Leisureshop Direct Just a note to say how delighted I am with the service I have received from you and for the great delivery and tracking through Interlink. It makes so much difference to know when a parcel will be delivered and this was spot on. The Milenco Thermal external blind was for my Fiat Doblo campervan and I knew I was taking a chance on it being too big, but it is perfect for the job. Thank you, Diana Waghorn
Dear Customer Services, Thank you VERY much. The replacement lock barrel arrived yesterday and I have just fitted it. I appreciate your understanding and subsequent excellent service.
First class service - I recently needed some parts to repair my gas oven - I emailed Leisureshopdirect and they replied promptly with a link to the correct parts - I ordered the parts and they kept me updated as to the state of my order - the parts were delivered when stated and were the correct parts - my oven is now repaired - I cannot fault the service this company provided and they will be my first choice for any parts I need in the future.
Great to find a company that sources the small parts for my Eriba. I could have used the van without the grommets on he hob and sink, but it is great to be able to keep it as new.
Great service, thank you
Just wanted to thank you for your advice. I bought a new thermocouple unit from you a month ago, fitted it, and then had a months holiday in Spain. The fridge has worked better than it has done for years. My wife is pleased too, as the popping noises kept her awake at night, thanks again
Parts arrived in 3days excellent service parts fitted and working fine very happy customer would recommend to anyone. Thanks very much
> > I ordered a awning tie down strap (order no 82770-4301) on thurs 22nd Sept. at 8 am, It was delivered the next morning ,well done what a super service from liesureshopdirect , you do it as it should be done > thanks for a great service
Received in 22 hours from ordering. Excellent service. Cannot comment on this item as we wont use it till the end of October. Am quite happy to review it then. Have recommended you to several of my friends. Once again, many thanks.
Hi Just to say a big thank you for your brilliant ordering and delivery service. I have made two orders in the past week. Both parcels were delivered within 48hrs of order being placed. Will certainly use you again and recommend to friends. Regards
Hi Leisure Shop Direct, Last Friday afternoon I ordered a Truma/Carver Auto Igniter (item228051) for the Trumatic S3002 gas fire in my motorhome. Lisa took my order over the phone & was helpful & patient (I wasn’t sure I was ordering the correct part – sometimes product photos on web pages aren’t 100% accurate). My order arrived Monday afternoon (after a helpful Txt pinpointing courier delivery time to an hour’s window). I needn’t have worried – the part was exactly as per the photo and, when I fitted it, the fire was up & running again. So thanks for an accurate website, helpful staff on the phones & prompt delivery. Regards,
Hi, received the caps today. Great, easy and professional service thanks again and we will be back.
This order arrived today and I just wanted to thank you for terrific service. The unfortunate delay was out of your control, but happy to have the product now. Will always use your company in future and will recommend to a friend who also has a European caravan.
thanks for your prompt reply- not worth sending out one part of the order as i need both items to complete the job- so ill wait until the other parts come in thanks eric . you'll never walk alone.
nce again excellent service and delivery process. The on line ordering system is easy to use even for a technophobe like me
Thanks so much Leisureshop direct for processing my thetford blades so quickly ?? I placed my first order very late on 22/8/16 and received them on the 24/8/16 the price was good to, very happy customer will order from you in the future??
we are very pleased with products and the speed in their delivery. we will be shopping with you again.😃
Thank you so much for fantastic service. It's much appreciated!! Have a good weekend. Regards
Received the gas nozzle, perfect and as described. Many thanks for the excellent service!
Recieved today thank you, your site has just gone into my FAVOURITES . Thank very much
Goods received today - fantastic service, THANKYOU!
Item arrived the next by first class post. A genuine Reich part and came complete with "O" rings and spare ones ! I recommend Leisureshop direct to my friends. Will use them again.
just received my goods first class service
I would like you to understand your service for a small item was fantasic. you have set a standard which can only ever be equelled but not bettererd WELL DONE thank you
Hi, item arrived today!.... Thanks for a great service( I only ordered yesterday)
Hi all, I placed an order with you yesterday 18th July around lunchtime, and it was delivered today, the day after , on 19th July. That's exceptionally good service from you, thankyou very much indeed 10*
Hi all, I placed an order with you yesterday 18th July around lunchtime, and it was delivered today, the day after , on 19th July ,. That's exceptionally good service from you, thankyou very much indeed 10*
Hi recieved my order yesterday, really impressed with the service. Thanks & regards
Received fridge part yesterday. Thank you very much for your service and would highly recommend your company.
Hi parts arrived today 2/07/2016 thank you for your exellent service hope to deal with you again soon. Many thanks
Hello My order arrived safe and sound and I would like to say that I was very pleased at being kept informed of how my order was progressing as some items were not in stock.
Thank you for your very efficient service. I placed my order yesterday – it was delivered by mid-day today!
Thank you for your super efficient service. I shall certainly use your company in the future.
After much searching for door seals for our Bailey caravan we'd almost given up. Bailey couldn't help as they said the part was no longer manufactured. I contacted Leisureshopdirect & after a few emails from customer services, & receiving a sample from them & me sending them a sample of our seal to double check, we finally found what we were looking for.. We ordered it the same day, & arrived within 48 hours. Well done Leisureshopdirect. 10/10 for customer service.
> > > This is a big thank you for your service. I was kept informed of my order with plenty of updates by email. Receiving my order was made easy. > > Yours sincerely Saunders
Brilliant! You despatched my order, and informed me of such on the 13th. It has just been delivered 09.20 Hrs 14th and it is just what I wanted many thanks. Yours faithfully,
Just to say thank you for the efficient way in which you handled 2 recent orders from me. It is difficult to find a retailer who can supply genuine ALKO parts at the right price,you did this with efficiency and good communications. Once again thanks.
Thank you for your service once the part was in stock your staff excelled themselves to ensure that we had the part for our trip I will not hesitate to use in the future and will spread the word thanks again
> > Hi > Thank you for the excellent service on my order for an Alde 3010 PCB. The item arrived exactly at the time given and I was able to fit it to the caravan without problems. The heating/water system is now working fine so we can go on holiday tomorrow knowing we can have a warm caravan and hot shower!
Order arrived today ,very pleased with the goods. Many thanks JR
Many thanks for super speedy delivery of roof blind. Excellent service as usual
I would like to say a big thank you for supplying me with my Reich spare parts, and keeping fully up to date with the delayed delivery due to being out of stock the items arrived as advised and were fitted straight away.
The order arrived this morning by Royal Mail.I thank you for the prompt and efficient service and will have no hesitation in using your services again or recommend you to other parties.
Thank you for your excellent service. received part for Dometic fridge lock on the 25th.
I would like to thank you for the prompt attention in supplying all the articles that I ordered from your online store all of which arrived promptly also
I had a problem with my Truma heater and found out the parts and advice I needed via the reviews and diagrams on the site.Great.
Arrived today, fitted perfectly. Thank you for your prompt and efficient service.
Arrived today thanks, very quick service.
Many thanks for your prompt and efficient service. The TV was delivered today.
MPK locking device for400 x 400 mm dome - SUPER FAST DELIVERY! ITEM AS DESCRIBED ! THANK YOU
arrived safely good quality thanks for your fast turnaround great service
Thank you for a smooth transaction parts arrived in time stated and in well packed condition, will definitely do business with your company again.
Dear Sir or Madame The order mentioned below arrived on Saturday 26.I write to thank you for your very good order & delivery service. The item arrived in perfect condition & no pieces missing . Once again I thank you for your good service.
Thank you for sending my order ,excellent service as usual
Thankyou very much for the refund will reorder straight away ,very impressed with your service. Regards
Hello, just to say the items are perfect fit. Could not get this item from any shop here.
Many thanks for such quick service a pleasure to deal with you
Excellent customer service as usual, parcel arrived Saturday morning, your carrier is superb good communication by text before delivery which proved to be valuable as we were not at home, expecting it on Monday.
very impressive service ordered one day arrived in scotland next day
Rec'd this morning.Great Service,Thank You.
Many thanks for the Thetford spares which are now successfully installed! The camper is over 25 years old, but I have found Leisureshop Direct to be the best source for spares, offering a wide choice at sensible prices, and with clear fitting instructions. With next day delivery, you offer a first class service. Thanks again,
Thank you very much, yet again, excellent service from the Leisureshopdirect team, well done!
Excellent and very swift service!!! Thank you for your help with this.Truma Support Plate left handle (I have placed the whole order now.) Very Best Regards
I would like to say thank you for your excellent service and VERY quick delivery of Thetford door seal which arrived today. Great communication. Would purchase from you again. (order no 28341-0690)
Dear All at Customer Services, Having been away all day on Friday 4th. I was just checking over my E-Mails, including your advice about the above order having been sent off, when there was a knock on the door, which turned out to be our postman, complete with my package from Leisureshop!!! Many thanks for your prompt attention to my order and delivery of same, especially as one item was not in stock, at time of ordering!!! Great service and everything ready for fitting on Monday7th. Thanks again
Thank you for the prompt dispatch of the Alde Circuit Board and for your help through the process of the order ..... Kind Regards
Thank you for your excellent service. Although the items were not instock at the time of ordering you kept me informed. They became avaiable on the date you stated and were delivered the next day.
Just to say a big thank you for your prompt and courteous service in supplying the Remis Fly screens they have made a huge difference to the van making it look lighter and brighter, once again many thanks for your excellent service
Thank you very much for your excellent service I was given a delivery time between 14.51 and 15.51 - parcel arrived promptly at 14.55. It was the correct part - fridge is now working perfectly. Would not hesitate to recommend you.
Just a note to say thank you for my order ,what a wonderful fast service . Thanks again
Once again your service was excellent ordered parts received in two days. Your staff always go the extra mile to be of help. Once again MANY THANKS
Thank you very much for sending the window rubbers so quickly, they are now fitted, and all waterproof. As you are situated in rural Devon , and they were delivered here in rural France in two days, I think that is pretty good. We ordered them on the 13th Jan. at about 12.30 and they arrived here at about 12.30 on the 15th Jan.
Received product this morning only ordered yesterday excellent service thank you
Good product very happy, with the service, ie ordered in the afternoon --delivered next morning, always the same as I have used them in the past.
Yes all positive.. Good price, quick delivery .. no hassle .. all very good.
Great service and will no doubt use this company again.
Received item next day and was fitted same day working perfect, will use site next time I require items for caravan. Very fast reply to my email about getting the right item, will recommended to my caravan friends.
Very impressive excellent fast customer service, thank you.
Clear easy to navigate website, Excellent Telesales help and advice. Genuine Truma gas pigtails at great prices delivered in 2 days. Overall rating = OUTSTANDING with thanks
Having searched online for the best price, I ordered a deep door bin for our caravan fridge door at 3.16 pm on the 9th. November and was very surprised and very pleased to have it delivered the following morning. I can only say that your service is second to none and I would definitely recommend you and will undoubtably use your site again. Thank you.
Top Company with a Top Team of sales advisors.
The part I ordered was dispatched on Thursday afternoon and delivered to Southern France before lunch on the following Monday morning - this is a superb service and one that we will definitely use again; the service is outstanding, the price brilliant and the contact exceptional - I was kept informed throughout as the order was prepared and dispatched. Thank you very much for this exemplary service This is a company that deserves success, well done!
The sales team were most helpful in identifying the correct item and delivery was unbelievably prompt. A very proffesional business selling quality products.
You recently despatched an order to me. I must thank you for a very good service. The help that I received in confirming that it was the correct component was very professional and the prompt delivery was unbelievably quick. The item is now fitted and working perfectly. Many thanks again for a great service. Kind regards
Once again your usual excellent service. Your polite and speedy service is without doubt of the very highest and I cannot recommend your company more highly. I have purchased from you in the past and most certainly will be doing so in the future. Many thanks once again from an extremely happy customer. Kind regards,
Prices were very reasonable I will recommend you to all my friends and I will use again if I need more...... Once again many thanks
Many thanks that's brilliant, once again great service from a top company. Thank you so much.
I wish to say thank you to you all for your excellent response times and assistance. Your customer support is excellent and, as an ex customer support manager believe me I know.
We are really happy with the product and the price and your service was excellent too. An all round very satisfactory experience. We would unhesitatingly recommend you to others.
Great service, perfect product, totally recommend this company. A*****
Very pleased with the service by yourselves and Leisure direct.
Just to say that I got the item I ordered and that everything was first class. Tip top service in every way and I just wanted to say thank you to the team. The girl who processed my order was particularly helpful and I’ll most certainly come back if I need anything else and will heartily recommend to friends. Cheers, best wishes and thanks.
Excellent products, excellent value, excellent delivery ....thank you
Excellent seller 5 *****
May I say how delighted I am with the service you have provided.
Thank You for the excellent service, great communications, great delivery service. Flawless springs to mind.
Just a quick email to thank you for the very prompt delivery of my order. Very impressed with the communication and service provided by both yourselves and Interlink, your chosen carrier.
Thanks for the great service and amazing quick delivery. I was starting to doubt you could pull it off at such short notice. Thanks. Will really make the difference to me while I am away this week!
Excellent service, thank you
Would recommend to anyone, including my servicing company for their use.
With pleasure to do business with your company. Thank you again
I would like to thank you for the way my order is being handled and the most helpful friendly lady who processed it. She was certainly positively courteous and to be praised for such a good clear voice.
I am just mailing you to thank you all so much for your wonderful service! My order arrived this morning, less than 24hrs after me placing it! I will certainly recommend your company. Thank you once again.
This what I call old fashioned Service with a capital S. I will definitely use you again if I need spares for any part of my caravan. Many thanks
Excellent service from this company orderd Saturday del Tuesday morning will use this company again highly recomended
I ordered on Sunday (non-working day). My order arrived with me on Tuesday !!! Wow !! Well done and thank you.
Just what I needed - thank you - a pleasure to do business with your Company.
Great service. Thanks to whoever processed my order.
All items were well priced and good quality. Excellent service, well done. I have already recommended you to my friends.
Site and customer service email help has been all very good.
Easy to use website with good product details.
I would give you 5 Stars for your service and the professional friendly way I was treated as a customer.
Your Customer Service chat was very useful, thanks
This just about the best service I have ever had will use you again if I ever want any thing .5star service
I ordered some items from you yesterday and they were delivered at 10.30 this morning. Thank you for such outstanding service.
I have just received my order for a shower tap and would like to say what a superb service ! Thank you very much, will use you again,
Excellent service. Excellent communication. Part of my last order was out of stock but I was not desperate and willing to wait. I was periodically informed of my order status. Then I was due to be away and a quick e-mail requesting that a dispatch date be delayed until I returned. The e-mail was immediately acknowledged. The now complete order was then dispatched on my date of return. I was notified of an hour slot for delivery and hey presto the goods arrived within that hour. So impressed that I've just fired off another order for the Thetford fresh up kit instead of visiting my local caravan outlet.
I trawled the internet and found leisureshop direct which was a user friendly website. The order for a Thetford Holding Tank mechanism was placed on Monday evening and just received the item today Wednesday. I am absolutely impressed by the speed at receiving it. I is now fitted and we are off again caravanning on Friday,, Fantastic and thank you.
MANY, MANY THANKS Excellent service as always from Leisureshopdirect. Very good advice on the roof light, ordered and delivered with very exact updates on delivery. Thanks again for your excellent service
Overall an excellent buying experience, Leisureshopdirect is now in my favourites file in Google.
Excellent service,ordered yesterday,arrived this morning and it works,will be using you again.
I shall most certainly be ordering from you in the future, Excellent service, thank you.
First time customer and most impressed not only with your website and stocks held , but also your service.Goods ordered yesterday received today within 24 hours. Well done
Thank you all for the wonderful service I will be sure to recommend you to all my motorhome friends.
Thank you very much for your speedy response and excellent service, a pleasure to do business with you.
I WOULD LIKE TO SAY THANK YOU FOR A EXCELLENT SERVICE I AM WELL PLEASED MY ORDER ARRIVED WITHIN A WEEK I WILL BE ORDERING MORE STUFF FOR MY TOURER IN THE NEAR FUTURE THANKS
Many thanks for the excellent communications.
Thanks for prompt delivery (1day,) Great stuff ! kind regards,
Thanks Again, Still can't believe I have found a company with such a positive attitude. Brilliant
Excellent Customer Service. Well done.
I enquired via email if this awning came with its own groundsheet and was delighted to see that my enquiry was a YES and very quickly dealt with. That is the sign of a good company. Many thanks
Ttop marks all round for price, delivery and quality.
Can't fault service provided. Parts ordered Friday p.m. - arrived Saturday a.m. Well done Leisureshopdirect and Royal Mail.
LEISURESHOPDIRECT, I am a caravan/motorhome engineer, & I have used Leisuredirect previously & will defiantly use them again in the future, many thanks for an excellent service.
Great service, great web site and excellent call centre
The service by yourselves and the carrier was excellent.
Just a word or two to thank you for this order which I received today, excellent service and well packaged. If I need any more bits & bobs before our holiday I shall not hesitate to give you first consideration.
I would just like to say a big thanks for a great service and lightning speed delivery. Well done! Now I know where to come for my parts and spares. Look forward to dealing with you again soon.
Well happy with your service ordered and delivered in under 24 hours will use your company in future and recomend to others.
Placed order yesterday and received today. Thank you so much for such a first class service. Thank you so much.
Just a quick email to thank you all for sorting my problem quickly and professionally, new replacement unit arrived this afternoon. Thanks to all involved
Thank you for the prompt delivery of my order,excellent customer service.
Thank you for a quick and excellent delivery. 5 star shop.
Thanks for all the help and be assured, I'll know where to go the next time I'm looking to get something for the motorhome.
All safely received today - thank you, most efficient!
Received & fitted, thanks I can not believe the excellent service you have provided
Good Afternoon, I thought I’d just drop you a brief email to congratulate and thank you for your excellent service and communication. I have just received the outstanding item and really have been most impressed with how you have handled the order from start to finish and indeed Interlink who based on what I’ve experienced so far, seem to leave other carriers way behind. Well done, thank you and I shall definitely both recommend and use you again. Regards, J.Galer
Thanks for the professional service you provided, arrived safe and sound, well packaged and great communication from your company. Well done
Thank you for you quick despatch and service, cannot fault it. Really pleased with the item and i think the cheapest on the web.
Thank you for the excellent service, I am very happy with your professional ordering and delivery system.
Gosh that was quick! Many thanks for that, it's very much appreciated. I wish every company I dealt with was as efficient as you! It's a pleasure dealing with you.
I would like to thank you for the products received which were ideal. Very impressed with the customer service including price, delivery and the quality of the products. Will be using your company again in the future and no hesitation in passing on your company details to others which gives good customer satisfaction.
I would just like to say a big thank you to all the staff at the prompt and brilliant service I have received from your company, I will recommend you to all my friends and C & CC members for accessories and parts. Keep up the great work.
Excellent strong product of very good quality. Superb service too, I ordered mid morning and they were delivered 24 hours later by Post!
Thank you for the speedy and efficient service. very good value exactly what we wanted.
Delivered on time and I would just like to say a big thank you to you for such an excellent service and for keeping me informed. Many thanks again
Thank you for being so prompt I'll deffinately use you again.
I must congratulate you on your efficiency. It has been remarkable. I am pleased to jhave discovered you and will certainly use you again if the need should arise.
I would give them five stars for customer service and will be using them again in the near future.
I would like to express my thanks for a brilliant service, I ordered a micro switch for a Reich sink tap fitted to my Hymer, I received a text to tell me the part was out of stock. Leisure shop direct kept me updated regarding the order and it's subciquent delivery, thank you again for your service and I would recommend your service to anyone.
My catch arrived this morning and I would like to say thank you for your excellent service, Cheers.
I would like to thank you for your prompt and efficient service, and the courtesy with which our enquiries were handled.
Thankyou from the U.S. !! Don't know why but item is very difficult to obtain !! At least here in the US .Finally found one thank's to You at Leisureshopdirect !!
I would just like to say thank you for the prompt purchase and delivery of my herzim trim. Fits a treat. Many thanks,
Very helpful staff and good quality product. I shall be purchasing other things too (they are very competitively priced and stock things I have found difficult to locate elsewhere).
Can I say Thank You for completing my return so quickly and without any fuss, if's or buts. This is the mark of a GOOD company, when thing go wrong it is put right quickly and without hesitation. I will use Leisureshopdirect again and I will recommend them to other people.
Great service, this will be the first place I look for spares and accessories now.
Thankyou for very efficient service , fantastic !
The part arrived today here yesterday, thank you. I am happy to say that the delivery process and your communications were excellent. Second to none, indeed. Well done.
Thankyou for the first class service and the brilliant communication. It has been a pleasure dealing with you.
Prompt delivery very well packed and the advice I got from the lady on the phone was excellent, would definately buy from Leisureshop direct again, many thanks. for your excellent service...
I shall not hesitate to use your company in the future as you also seen to stock a wider range of spares etc. than similar firms. Regards and thanks once again.
would like to thank you all for your service. I will not hesitate to use you again and will pass on your details to all other caravanners. Thanks again,
Really good website and the chat option is great as it meant I could double check on stock availability
I would like to thank you for the excellent order service and speedy delivery for items that I have ordered on several occasions. I ordered the below item on Sunday evening and received the item yesterday. Two days for a delivery to Northern Ireland, that is excellent. Looking forward to purchasing from again . Keep up the excellent work. Praise were praise is due. Many thanks
I have been extremely impressed to date with the service that your organisation has provided, and fully intend to source all my future needs for our recently purchased caravan from yourself where available. The communication from your organisation has been second to none, and kept us completely informed on the progress of our recent orders.
Thanks you so much for your excellent and efficient service. I placed my order and received it the next day. with status of my order in between. It is always a pleasure to deal with company that does things properly.
Just a quick thank you for the help and advice you gave me last week regarding my motorhome roof light - it was very useful. I ordered the part which came very quickly and at exactly the time I was informed of . I was very impressed with the service from you and your courier and will use you again should the need arise. Thanks again
I have just received the completion of my orders I have to say I have been buying various items on the internet for years but I have to congratulate you on the way that you have kept me totally informed about my orders I have never experience such fabulous first class service well done to you all
Thank you for the quick response, all went well, the strainers arrived yesterday, build in today. Super Service, will recommend.
Excellent response to our problem, really impressed and will certainly use you again and would not hesitate to recommend you.
Thank you for your help and brilliant customer service.
Just a quick note to say thank you for the good service. The unit arrived at 08.30 Monday morning, all as you predicted. Its now fitted and being tested by the rain.... Perhaps I should order Sunshine through Leisureshopdirect! Thanks to all involved. With kind regards
Items safely received today. Very impressed with speedy service and reasonable price. Many thanks.
Excellence service and very competitive prices..would definitely recommend...
YOUR COLLEAGUE IN SALES WAS ABSOLUTELY BIRILLIANT ! It was such a small part to find and we didn't think we would be able to source it. Thanks.
I ordered it - it was picked and despatched on Monday and I received it on Tuesday and fitted it the same day. Panic over. Perfect. Super. The best online ordering experience I have ever had.
Just wanted to say thanks very much for getting the lock out to me as fast as possible. It arrived a few days later, the same week as the order, and our trip away to the south of France was able to go ahead on schedule. Thanks again and as usual your service is excellent.
I have been very impressed with your communications and chasing this order through. Good customer service is easy when things go right, but much harder when there are problems, so well done. The Interlink delivery (and their tracking system) was a great supporting act, as I was able to change the scheduled delivery so I could ensure I was able to take the delivery first time. Thanks again.
Your service was second to none, will certainly recommend your company.. by the way your fridge magnet is in place ..!! Well done to all
Highly recommend this company for both what they sell and the service they provide
I am very impressed , I will certainly recommend your company and your excellent service Thanks Tony
Thanks for fabulous service. I can enjoy the rest of my holiday in France.
May I compliment you on your excellent "chat line service" which was very efficient and quick.
Thank you for your excellent customer service.
Great site wish I had found it earlier. Keep up the good work.
Thank you very much for your very efficient service.
Very prompt service, Ten out of Ten.
Great service and swift delvery.Very pleased.
Many thanks for such quick service. I will certainly order from you again.
Used the help/contact page, got answer back the same day - now ordering the part and hoping it works!!!
Just to say thanks for your excellent service. Ordered the spare part for our Thetford 'fridge yesterday"arrived today. 5 star service. Many thanks.
The service was excellent, from making an inquire via the website, I had the answer in no time. Will definitely keep hold of your details.
I ordered my brake-light on Bank Holiday Monday afternoon, you told me that evening that it was ready for despatch, and by 10.00am today it was here! Superbly packed and in perfect condition, a truly faultless service, thank you.
Next day delivery excellent will use again highly recommend .
Very good site. Nice and simple to use.
My parts came through very quickly and thank you for a good service. Many thanks
This is my first experience with Leisure Direct. The site is very easy to navigate, and details of products are very informative.
Very easy to register & to find what I wanted. Good website.
Great service, and communication, between seller and buyer. Thanks
Great range! Love browsing your site.
Thank you for an excellent service.
Order arrived today, 36 hours after ordering. What fantastic service. Thank you.
A good site - for once a company I can search manufacturers information - cross reference to yours and you have the bits! Keep up the good work.
I would like to send our thanks to your company for such a good service. We were given advice on the telephone on how to get the correct product. It has now been replaced ready for our next trip away. Thank you again from a very satisfied customer
I would just like to say thankyou so much for completing my order , you have delivered to me in good time can`t praise enough and would most certainly shop with you again .
Once again, thanks for the fast and efficient service.
Fantastic service. You will certainly be my 1st choice supplier in the future.
I ordered the item online and delivery was so quick that I had it installed within 24 hours!
Brilliant service - ordered yesterday received 9.30 am today !!!
Hi I would like to thank you for sending the Spinflo cooker parts through. Everything was simple and perfect for the items I needed. I have added you to my list of favourite sellers ready for when I need more spares and accessories.
I would like to take this opportunity to thank you for your quick response in supplying me with assembley instructions. Thank you very much for your prompt action.
This consignment arrived safely yesterday at approx 11:30, less than 24hrs after I placed the order. Which by any standards is excellent service especially when one of the items was quite large. Thank you all at Leisureshop Direct for a superb service also for using an excellent carrier.
Thanks so much, came from the UK to New Zealand in 5 days.....fantastic. Perfect fit. Thanks again.
Amazing. Arrived at noon today; terrific service!
What fantastic service. Fast delivery to Australia. Product is exactly as described. Thank you so very much.
Excellent service. Part ordered on Friday and delivered on Monday. Just what we ordered and a good price. Superb what more can you ask,! Thankyou
Thanks for your fast and efficient service. Well done leisure-shop workers
Really helpful and efficient service from Leisureshopdirect
Hi,would just like to thank you for the excellent delivery....and service from yourselves! it does make a change to have such a professional service from a company these days. will recommend you to others..... thanks again
Just wanted to thank you for your excellent service. We phoned on Monday regarding the heating element for our Thetford fridge/freezer and the replacement was delivered the next day along with a refund for the one we had previously ordered that did not fit. The fridge in our motorhome is now working again. Thank you very much.
Excellent product, price and delivery, will buy from this company again, first class.
Your search let me down on one item but it was soon sorted with your 'chat' that was great.
Contacted Leisure Shop Direct for advice on a seal for my Heki roof light. Ordered it online and it was delivered the next day. They kept me informed at every stage and I was completely satisfied with the service - will definitely use again.
I live in New Zealand (other side of the world) and the local Caravan shop said these spares didn't exist anywhere in the world so I was very happy to find them on line with leisureshop - well done and I will definitely be using you again.
Excellent Web site, So So help full Thanks.
Great customer service replied to emails quickly giving the information I required.
The cheapest price I could find on the internet.
My order arrived in the post today...well impressed, many thanks !
Just to say thanks and to confirm receipt of the pump this morning (with your note confirming there is one to follow). Thought I should let you know that your delivery and courier service has been outstanding, accurate email with times and got a call from the delivery driver when they were nearby. Thanks for the exellent service.
I would recommend Leisure shop direct to my friends.
Thank you for your help.excellent customer service.
Super service would recommend this company to all. Part ordered Sunday arrived Tuesday fitted and working Tuesday evening. Easy to use web site others could learn from this company.
I am truly grateful for all your help, and look forward to dealing with you again - very soon.
Excellent, would recommend anyone to use this supplier
Your "live chat" is fabulous. I've not come across this on any other website. It's EXTREMELY useful, for someone like me, who hasn't got a clue about parts and fittings. Thank you SO much.
Very good communication with the chat online,parts are good quaility at a modest price,very good service.
Thanks again for your service, I will certainly use you in the future.
Thank you for the promt delivery of my order,
Very pleased with Leasureshop.Direct ,will order from Leasureshop .Direct again
Perfect thank you. Great assistance and customer care.
Excellent service and communication especially courier
Excellent product,also to say we would recommend your first rate service,only to happy to pass on you name to friends who ask where we bought it.
Received my order above, today, if only more people would send items as quick as you.
Good morning to you, thank you for my recent order received in record time!
Ordered Wednesday - delivered and fitted on Friday WOW WHAT A SERVICE _ THANKS
Fantastic service and much appreciated. I will certainly be using you again.
We have recently bought a caravan and to date this is the best place to buy anything for a caravan.
Excellent service well done.
Thank you.Order arrived today Brilliant service
You have offered the best internet/delivery shopping experience I have encountered (in several years of active web use).
I would like to pass on our thanks for the excellent service your company provided in such prompt delivery of the above item. Delighted with the service and the goods, and would not hesitate to order from you again in the future.
I would like to say a big thank you for your customer service, which is quite rare these days. I have received my order today and many thanks for keeping me informed re delivery and would certainly order from you again and highly recommend Leisure Shop Direct
I phoned up and placed the order on Monday and it was delivered today. The phone operator was most knowledgeable about what product I needed as I wasn't that sure and your price was at least £8.00 cheaper than any others I have seen. Overall excellent service and I would definitely use your company again. Such a refreshing change to have excellent customer service for once. Many thanks
I would definately use LeisureShop Direct again outstanding customer service. Thank You
Many thanks for a very high level of customer service. We will certainly try and buy from you again when we need anything and would certainly recommend you to other people.
Many thanks for your very quick action on my very small order. The package arrived this morning - less than 24hrs from receiving this e-mail! I have already informed 'caravan' friends of your very prompt attention and range of products. Thank you, again.
This is a courtesy letter to say thankyou for your service regarding my recent order. Your correspondence, keeping me informed of the delivery status was excellent. I will certainly use your services again and have no hesitation in recommending your company.
I'm AMAZED! A difficult to locate spare part anywhere else arrived 36 hours later from you! Very well done and thank you!!!!!!!!!!!
I am most impressed with your service and to receive the parts today as promised was greatly appreciated. I have your contact address safely stored for future use.
Just a quick note to thank you for your outstanding service!!
Very good i will be using you again and i will pass your web site on to people if they don,t have it thanks again
Great service from LSD. The delivery company used is great- you can track your parcel to around the corner! Would use LSD again too- was cheapest on net, even taking into account P&P.
I placed my order late on the afternoon of 20th Aug and it was delivered before 9am on 22nd. I was surprised you had the item in stock. It was a flimsy item which was very well packed. Thanks for your excellent service.
Brilliant service. Great to be able to get everything in one place. Will certainly use your services again. 5 star !!!!!!!!!!!!
Perfect fit! Customer service was excellent. Spoke with lady on the phone who answered a few questions and then took the order. Order arrived in just a few days. Thanks!!!
The service is excellent, delivered as promised and at a very competitive price.
Thank you for such an excellent service. I would heatedly recommend you to others.
Thank you for such great, prompt, efficient service all round. You run a great company that is a pleasure to deal with.
Again superb service dealt with very efficiently and speedily. Not only was your price cheaper than all the rest but tap arrived next day. WONDERFUL
Can I just say thanks for providing a great service. The massive selection of items are very well priced, postage and packing is extremely reasonable and your emails keep me well informed. Superb, well done. No doubt I will ordering more items from you.
The service online from the shop was superb - other online retailers could learn from these guys.
Thanks you so much for your excellent and efficient service. I placed my order and received it the next day with regular updates on the status of my order in between. It is always a pleasure to deal with company that does things properly.
Thank you for the excellent service I certainly know where to shop in future.
This is my first visit to the site and I must say that ,I have been very impressed upto now, particularly on how you have your site laid out. I am not a computer buff by any means but it has been so easy for me to not only find the part that I was after, but also with the ordering and payment side of it as well! Congratulations!! I shall certainly be recomending you to others.
Thank You I received the Item this morning Sat 13th Most Impressed I will use you again!
Living in New Zealand it is hard to get a lot of UK caravan items easily so being able to get it here and sent to NZ is great. Shipping was fast, about 5 working days and it was well packaged.
This morning I received my order, and from placing the order yesterday to its delivery, things went very well indeed . This is my first order with you , and I am never going to be a massive spender, but I placed the order yesterday and it arrive this morning before I woke up . My congratulations to all the people involved. All these little actions , from replying to emails , to picking , to packaging , to delivery , had to have conscientious staff doing there job well.
I wish to compliment you on the very speedy and efficient service you provided to fill the subject order. Although of low value and not needed immediately, your service was impressive.
Just a short note to thank you for the first class service on above order. I placed the order on Thursday morning and received delivery in post the following day. Great service by both your Company and Royal Mail.
Service excellent - part arrived the next day which was totally unexpected!
Many thanks for providing a great service. I will recommend your company to our friends.
Top company with first class service nothing to much trouble
Just to say superb service. Polite, friendly and helpful female sales assistant who took my order late afternoon. Postage was a very reasonable £4 or so and item arrived following morning at around 10 a.m. Will not fail to recommend your company to others and to use you again myself should the need arise.
Your service has been excellent. Will happily recommend your company.
I cannot praise the quick service more highly and would recommend leisureshopdirect to anyone for caravan parts
I just wanted to say a big thank you for your service. Much appreciated. I will be happily recommending you to fellow caravanners! Thanks again for a great service,
Just what I wanted,at a great price cheapest on internet,great communication,lightning delivery,will definatley be using this company again,and I highly reccommend them,if only all companys were this efficient. thank you for a great service,
Thank you so much for the swift delivery of my fridge's freezer compartment new spring hinges. Fitted yesterday with ease. Very efficient service........they arrived before the email telling me that you were dealing with the order.running repairs. Thanks again. Bob Carey.
I thought I should take the time to thank you for the excellent service that I have received recently. I have purchased a few items for my caravan over the last couple of months from yourselves and am pleased to say that I have been kept fully informed of the status of my orders right up to delivery. Thank you it has been a pleasure to deal with Leisureshop Direct.
Jjust quick message to say the second delivery has arrived again everything perfect.
Very happy with the item and most impressed with the service received, if I need any more spare parts or know of others who do, I will defiantly reccommend your company.
I would like to thank you for excellent service. My order was delivered in 48 hours. I was kept up to date with full delivery information including time of delivery and my order was delivered to the minute.
Just a quick line to say a ‘BIG THANKS’ for a swift delivery and an excellent service...and brilliant couriers...Interlink...did exactly like they said they would. My order arrived bang on time...as and when they said it would...if only all companies worked this way.
Just wanted to say thanks again for all your efforts to help with my order today. Whilst I appreciate you may say you were only doing your job, I would like to say you were doing it particularly well. As an older person who is neither sure, nor confident in ordering from an internet company using a credit card, you made the whole experience quite easy.
I was amazed when the part arrived next day! Took me just a few minutes to fix. A perfectly working fridge for our weeks holiday. Many,many thanks!! A1 ++++ service.
Once again I find myself amazed by the speed of action and delivery of an item purchased from you. Can't do better than overnight delivery..... If it's in stock, yours is probably the best company I have ever dealt with. Even if it's not in stock, your communications keeps me well informed of expected delivery (and beat the anticipated receipt date). Well done to all concerned. If I have another misfortune and need to replace something on my caravan, I certainly know who to come to.........
THANKS Just an email to thank you all there for a five star service in ALL departments for my recent orders, and delivery advice is very useful. Have used yourselves in the past and had no regrets.
Excellent just what you need... Very fast service and excellent customer service to... highly recommend shopping hear at leisure shop direct.....will come again .
Your service when I phoned this afternoon was absolutely amazing. The lady, whose name sorry I cant remember, was extremely helpful even up to the point of putting the item I wanted on to your website. will certainly be sure to look at you first next I need something. thankyou
Great service and very good competitve value. The delivery was also quick. All in all I couldn't fault anything and I will certainly use them again and would tell others to do the same. I needed an urgent replacement for my failed Whale tap spout in a hurry and I was fortunate to find Leisure Shop Direct - thank you
Thank you for an excellent service, particularly for the way you have kept me informed.
I would like to say thanks for the easy ordering system and the speed in which you completed the order. Great service and will definitely use your services again
Excellent service,very good web site,reasonable prices.
Easy to use site. Great value compared with other suppliers, fast delivery can recommend.
Their service is second to none and I would not hesitate to recommend them to any of my friends.
I would like to thank you all at Leisureshop direct for the prompt and efficient service i received. I ordered the rollers early on the 16th April, they were received today the 17th. I was kept informed at all stages about the status of my order and it arrived exactly as promised. I have never before felt the need to make a comment about the service i have received from any company, but your service was exceptional i would not hesitate to buy from you again and recommend you wholeheartilly to all my friends. Well done keep up the exceptional customer care, its a pity all companies don't follow your lead.
Great servic and staff very helpful. Thanks
I am delighted by the fantastic service you provide. Quick easy ordering, fast efficient delivery with no hassle. What a team - well done.
Excellent service. Would not hesitate to use to use this company again.
Great service delivered on time with superb communication.
Thanks for your information on the order I cant fault the service it arrived this morning thank once again .
Leisureshop direct have so much stock on offer.
Received my order as stated in this email. Many thanks I am very impressed with your 1st Class service and would have no hesitation on using your company again.
Liesureshop Direct, fantastic prices and the best delivery time. Amazing, when you need a spare part now, trust Liesureshop direct to get it to you fast.
This is the first time I have looked at your site and found it very helpful, easy to navigate and create an account. The very quick and helpful reply i got from your helpline assured you of an order.
Thanks for your quick response. Have placed an order - excellent service!
Many thanks if all Internet shopping was as good as you services it would be great Will recommenced you to anyone thanks
The first time I’ve used Leisureshop direct and received an excellent service, kept me informed of item picked, when dispatched, and was delived as promised, can’t recommend this company highly enough. The customer service department is a credit to the company.
Thank you for a great service and very prompt delivery, will definitely use you again in future.
Service and delivery was spot on and your site will be our first stop if we need any items in the future.
Great service - next day delivery.
Excellent service and very quick. Arrived next day from ordering. Would definately recommend to others
Very quick delivery, part exactly what we wanted saved us money. Will definately deal with the company again. Thank you 5*
Excellent service,site easy to use,good product diagrams and fast delivery.Will definately use site again.
Speed of delivery was fantastic and will certainly use this company again.
What fantastic service arrived very quickly and fitted perfectly would certainly not hesitate to reccomend this company to anyone.
I have shopped here several times and the service has ALWAYS been EXCELLENT. Goods are as described and the web site is great for finding things. Shop here with confidence!
Just a line of thanks to you all at leisureshop direct for exceptional service received, my order arrived in perfect nick with the postman this morning, £10 cheaper than my local caravan dealer and delivered to my door! Well done and will be using you again for sure.
Many thanks for all your help and the service you provided I will definitely use your company again and recommend you to other caravan use's.
Leisure shop was the cheapest on the net very quick delivery any questions u have get answered with a quick reply great company to deal with item is exactly as explained i would recommend to any caravanner great company the way it should be when purchasing any items.
Thank your team for the prompt and professional help and advise. You are streets ahead of your competitors. Many Thanks,
Thank your team for the prompt and professional help and advise. You are streets ahead of your competitors. Many Thanks,
Excellent Service Thank you
Thanks again for your prompt and efficient customer care
Would happily shop here again, thank you.
Thank you for your efficiency and your excellent customer service.
Would like to say we have received the caravan door lock and it all fits and works perfectly. The service was excellent and very fast and will recommend you to family and friends. Thanks again.
Thanks for the exellant service, item received within 24 hours.
Service from Leisureshop Direct was excellent. Was kept informed as to progress of order and it arrived here in NZ within 7 days from placing order through the web page. I am impressed.
Thank you for your prompt and efficient service in suppling a small part for my fridge, i will not hesitate to recommend your company, and shall be happy to use your company for any other parts i might need.
The service was excellent and the delivery instructions were spot on, even to the hour of delivery.
Great product, great service, delivered within a week to NZ,briliant.
Excellent customer service received from you having sent me samples of products first class, now making order.
We would like to acknowledge your assistance and helpful advice. If you can please pass this email onto the ‘BOSS’ for a job well done, we wish to say how much we have appreciated your help. We are attending an Australian Geist Rally next year and will be sure to pass on this site for parts in the hope you get return business. Sincere thanks
Great service form Leisureshopdirect. Next day delivery and excellent prices.
I am impressed with your efficiency and shall certainly be looking to purchase from you again.
After searching around the internet I stumbled across your site. This turned out to be the best thing I could have done! The help and level of service was excellent and I will not hesitate to sing your praises whenever anyone mentions problems with obtaining parts for their motorhome or caravan. Once again many, many thanks for you help.
Thank you for your fantastic service. I will be happy to order from again .
Excellent service,delivery within 24hrs fantastic,thankyou.
Just a note to say thank you very much for the great service I received from you last week and an extra BIG thanks as my order was delivered the next day ........... I woud definately recommend your company to others.
First class service and excellent products at a very competitive price!
Quick delivery, first class service.
Many thanks for supplying the parts I ordered, your service is second to none.
Exellent communication got e-mail when goods were despatched and recieved parcel next day, it has not been fitted as yet but I am delighted with the quality of the product and the price was more than competitive would recommend this company to anybody.
Thank you for a top quality service and quality part I would certainly recommend your shop a great varied selection of spare parts for all aspects of the caravan and accessories. Very impressed with your communication to keep me updated with my order and delivery.
Delivery lightning fast (ordered first thing in the morning and arrived next day).
First class communication and delivery service top seller.
Can I also express my thanks to you for the way conduct your business, I find you are a first class company which i'm very impressed and will always come to you first for my purchases.
Good product, great price and very quick delivery to France. Ordered Monday arrived Friday as promised. 1st class service which is rare these days.
We were very satisfied with your company from start of order to completion. Would definately use your company again and also refer to others.
Just a quick note to thank you once again for an excellent service. This is the 3rd order I have placed for these items & each time I have received a confirmation & progress email very quickly. Very professional & well organised company.
For an older person I have found your site very easy to use and your customer service team wonderful They have responded to my email immediately and efficiently and I will certainly be ordering through you in the future.
As I have an old caravan. no longer in prodction, I feared that I would not be able to get spare parts. I searched the internet and found "leisure direct" site - what a find. I had no difficulty getting my Dometic replacement door bin which arrived sepeedily safely and above all was not ripped off by the price. I would recommend and use again....got to go now , I'm off caravanning!!!!
Your service was excellent and I am very grateful.
Order received in time for my holiday, excellent service, I will certainly recommend your company and use your shop every time i need "stuff" once again thank you for your fast/prompt service
I thought I would have problems finding a new hinge but this web site was so easy with the exploded diagrams so you can choose which part you need. Delivered in double quick time. So easy to fit too. Thanks for a great service. I will certainly use you again if I need anything.
I would highly recommend and certainly shop again if needed.
Thank you very much for a fantastic service. If only all suppliers were as dedicated to giving excellent service as your people. I will definitely be recommending you to everyone looking for this type of equipment. Once again thank you for a fantastic service.
Just to let you know my parts arrived in Busselton Western Australia today in good Condition, Great service now I know why G.B. won so many medals at the Olympic Games, Thanks for your help will certainly recommend your Company to others. Cheers
THANK YOU VERY GOOD SERVICE, EFFICIENT, POLITE AND VERY HELPFUL POSTED YESTERDAY ARRIVED TODAY- BRILLIANT I WISH ALL COMPANIES WERE THIS HELPFUL
Excellent website giving details and illustrations of spare parts available.
Thank you very much for prompt and efficient service, it was a pleasure to do business with Leisureshopdirect.
One of the best online shopping experiences.
Quick service, ordered and received within 48 hours.
Just wanted to let you know what a great service I have just received. I wanted to replace these broken caps but a search on Ebay revealed nothing. Contact with half a dozen caravan parts suppliers resulted in a dead end. Next was a search on Google and hey presto there was the information I was looking for from your company. A quick click on the link provided took me directly to the page in your shop.All the technical data was there including a photo and within a minute both parts were ordered. That was at nearly 4:00 o'clock on Monday. A confirmation email was received immediately, and the next day another email to inform me the parts were being posted 1st class on Tuesday. The postman arrived this morning with my order and wthin 20 minutes the parts were fitted. Now that is what I call service (especially on an obscure part). Once again well done to all your team that made this happen. I will certainly check your site first the next time I want a part for my Bailey.
First clase service once again this is why i keep coming back to you as i cannot fault the sevice for price or delivery,keep up all your good work for us carvaner,s
The components arrived today. Many thanks for your prompt rapid delivery. I am hugely impressed. The next time I require anything I will contact you.
Product arrived well packed and was as described by you. Excellent service as usual.
Brilliant site as it is.
very good web site , easy to use
Very pleased with this site. Very easy to use, fast delivery and competitive prices. Will definitely use again and recommend to others.
It is the first time I have used Leisureshopdirect,and i would reccomend them. Excellent service and fast delivery.
thanks for solving problem of lost spare key
Very good site easy to navigate
Very pleased with site and the amount of stock available will be using you again when required, also I will be passing on your website to other caravaners.
One of the best online shopping experiences.
Excellent product, friendly helpful staff, speedy delivery and well packaged. Thanks!
Brilliant site information ,helpful advice and lists of products. Much better than others.
I have purchased a few items from you and am more than pleased with your service, it is excellent ! Compared with many other dealers 'across the water' your postal rates are brilliant as well. My A frame cover (purchased from you) with your name etc on it has been noted by a few friends. I would recommend you to everybody in the future.
Well packed. Excellent price. Will use this company again.
Thank You for a speedy serice. Recevied pakage this morning. Fits great. Will recomened you to my friends for help and service. Still cannot belive how quickly my stuff was sent and delivered. Thank you very much.
Looked on net for spares found this site quick delivery very helpfull web site and customer service. very pleased and very good price excellent five stars will be using this site for any more spare parts i hope i dont need.
Our order arrived today, ..exactly as advertised. Brilliant service,very prompt . A very big thank you to all involved with our order.
Thank you for dispatching the item below in such a speedy way. I was very impressed with your company’s professionalism & web site format & will defiantly be using your services again. I have passed your details on to my colleagues who will also be ordered from you.
I found your site by searching Google for a rooflight. We had a freaky hailstorm yesterday Your site is great, comprehensive stock, easy to navigate and great prices too. I've added you to my favourites.
Thanks so much for the service, very impressed. I'll be dealing with you again in the future.
Very easy to buy and excellent delivery service. Will use this site again for other items. Amazed at the range of spares available.
I recently purchased a replacement mechanism for my Remis Remitop Vario rooflight. It arrived promptly within the 1 hour timeframe specified on their email. Part of the mechanism had no instructions, and after contacting Leisure Shop, their technical guy called back as promptly as promised, admitted he had no direct knowledge of my problem, and promised to call back again. This he did after about 45mins. He'd taken the trouble to get the item from stock, dismantled it to find out how it worked, reasssembled it and worked out how to make the required adjustment with minimum effort which he explained to me clearly over the phone. Very very pleased, especially since their price was by far and away the best I found.
Many thanks for an excellent website. All I needed was Truma Crystal 2 Non Return Valve. Your exploded diagrams made it really easy to identify the part. The ordering was easy and the part arrived with 2 days. I am most impressed.
Thank you very much for the parts that were dispatched to me, Your site makes it easy to order spares, even for a pensioner like me. Again many thanks
Excellent service and excellent delivery time from Leisure shop direct.
Thank you very much for the prompt reply to my technical question. My caravan is on a seasonal pitch and I will certainly be recommending this site to my friends there. You are providing a fantastic service thank you.
Received this product super fast. I am very impressed with the service and will definitely be ordering again. Have yet to fit. Wonderful service.
What I can say is that I telephoned because I couldn't find the item I wanted. I spoke to a gentleman and he knew exactly what I wanted and ordered it for me. He was lovely and friendly and very helpful. Exactly what you need. The item was ordered on a Saturday and was here on the Tuesday morning. Excellent service.
I thought I should just drop you this email to let you know what a relief it is to me that I have found a reliable and efficient company to deal with. I have accounts with several part suppliers but none match up to your service. It is important to us to keep our motorhomes in a good state of repair and to replace missing or broken parts promptly for the comfort and enjoyment of the next hirer. In the past we have had to wait weeks/months for parts, so it comes as a relief that I can receive parts from you within a few days. Keep it up.
Just to let you know that the door lock arrived the next day & is now fitted, many thanks for your quick efficient service.
Arrived well packed. Quick delivery from time of purchase. Kept informed of progress of order. Cheaper than ebay!
Very impressed with the postal service - left UK on 6 June arrived at our home in NZ on 15 June. Brilliant service.
Delivery was spot on and tracking of order was great. Your communications with us have been very efficient and informative. It has been a delight to do business with you. Well done! and we hope to do business in the future. Have added you to our ‘favourites’ list.
Easy to use Leisure shop direct is the cheapest on net with fast del.
Good easy website.
Dear Sir, may I say how happy I am to recive my thetford toilet part so quickly I think you have the best delivery service kind regards.
Ordering online was simple and delivery time was excellent Well done leisureshop Direct
Service received was excellent and delivery very quick.
Well done Leisureshopdirect for another first class supply with first class service.
SEEMS PERFECT TO ME..........................EASY TO USE AND WELL LAID OUT.
Nicely laid out site, competetive prices, good product information.
Excellent delivery, even with a shipment outside the UK.
I have found the site very easy to navigate, easy to find parts. Also like the Q & A forum.
Fantastic service by Leisure Shop.I would definitely recommend both product and Leisure Shop.
I just wanted to say thank you very much for dealing with me so swiftly and the lights are perfect .....Again many thanks
Great Price, Excellent Service and Delivery. Good company to deal with. Well Recommended.
Very good easy site to follow.
Excellent price, easy to order and delivered within 2 days.
I would like to say a very big thank you for the service provided by yourselves ,it was excellent to say the least. My first order of rooflights was out of stock when ordered but I was kept informed , almost on a daily basis , of the status of my order. When they came into stock I was again informed that they would be delivered the next day and , true to your word , they were delivered at the almost exact time quoted. I was even told the delivery drivers name. I had forgotten to order sealant, so I telephoned the order through and that also was delivered very promptly. Once again ,thank you and I shall certainly be using you again.
Received my order this morning, Good Price, EXCELLENT SERVICE !! Thanks to your COURIER CO, looking at the Tracking Progress, they delivered EXACTLY when they said. Thanks for Excellent service folks, from "Returning Customer"
Excellent product, exactly as description. Very prompt delivery and competitive price.
I ordered this product after finding it on Leisure shop direct. It is an exact replacement for the damaged on in my caravan, these are very hard to find. Thankyou Leisure shop direct you are the best out there.
Leisureshop direct dispatched the item very promptly and I will recommend the company and use them again.
Very quick delivery and amazingly good value for money, a rare thing these days.
Excellent service. Ordered on Sunday, delivered on Tuesday.
Good website, l was able to find what l needed quickly. Product arrived quickly even. Excellent service and good price.
Fantastic service. Neatly packaged and good quality.Overall pleased with the product. Many thanks
Ordering was easy and quick despatch. Many thanks, will be using leisure shop direct again.
Very pleased with the poduct fits and works perfectly, prompt delivery, will deal again when required.All round very pleased,many thanks Leisureshop.
Just to say a huge thank you for the wonderful service I have had from you recently - I ordered the wrong size clamps first of all so have had to return those and re-order right size which I only did late Thursday but to my delight the replacement ones came today in time for our holiday tomorrow. Once again thanks a million and I will not hesitate to recommend you to all my caravanning and camping buddies.
Arrived on time in perfect condition excellent service and product
This was the easiest site to see a picture and order my part. I sent a question in haste but then saw how easy it was to find what i wanted and have the order processed.
Hi just to say received my order yesterday and to thankyou for all your help and to say i will be writing to the caravan and camping club about your wonderful service the leisure shops up in scotland are of no help at all you bent over backwards to help me once again thankyou from a very satisfied customer
The customer service from this company was 100%,,
Very happy with the product and the speedy service.
Looks just whats needed for my satellite setup great delvery time fro UK to NZ thanks would ues your company again
Well done Leisureshop, your website provides clear information, helping to identify parts, prices are competitive, and delivery prompt.
Very good quality, very quick delivery and almost half the price of my local caravan shop
Incredible price and super fast delivery!
Although the product was out of stock to begin with I was kept updated by email when they were expected in. I was due to go on holiday when they were due in and emailed to ask if the order could be held until I came back. I had email and said they would hold until then. Product was sent as I asked and received when I returned from holiday. Very good service provided.Many thanks
I would just like to send a message to say thank you for your excellent service. I have just received the water pump ordered on Wednesday afternoon which means when my visitors from Australia arrive this afternoon the caravan will be fully functional. Your help and advice and excellent service is much much appreciated.
Excellant value. Fast delivery. A++
I am most impressed by your firm!! My order of two days ago arrived safely this morning at 10am. Thankyou so much. I have kept details of Leisureshopdirect on file for future use.
Briliant service. ordered one day and got them two days later, excellent
Excellent postal service yet again
Excellent service exact parts needed will definately use your service again many thanks
Hi many thanks recieved my order the next day after the e mail from despatch very pleased with service.
Product first class. delivery time excellent, I can't complain about anything .we will deal with you again in the future.
Service etc was excellent. very helpful and informative also the product was as described. many thanks, look forward to dealing with you again soon.
Great service so will certainly be using them again for other products.A big thank you!
Quick delivery at a price cheaper than driving to dealers and paying for it.
Regarding contact with customer, this seller is amazing, especially when I received an email letting me know within the hour the time of delivery of parcel. Can only recommend this supplier.
Excellent very easy website to purchase from. Fast delivery, competative price. Will recommend and use again.
The service from Leisure Shop Direct was excellent.
I was greatly impressed with the speed of delivery and quality of the goods ordered. Would use the company again.
Well designed site, easy to navigate.
Easy to use site
Ordered these parts via internet delivery service and product great would use this company again
VERY DETAILED WEB SITE.DONE YOUR BEST TO ENSURE ACCURATE ORDERING.WELL DONE.
Well organised and clear presented website.
Very well stocked site.
Hi just to say thank you perfect item and service and rocket delivery it's been a pleasure to buy from you
Thanks so much for sending my rooflight so quickly. Excellent service!
Hello, I have received my order today (they did try yesterday, but I was not home) so that is only 4 days for delivery to Australia! Amazing! Thank you very much!
I am just writing to thank you for the prompt and efficient way which you dealt with our enquiry, and to advise you that the part was delivered yesterday, Wednesday, 4th April and we fitted it in the caravan today. Once again thank you for your help and friendly staff who dealt with our telephone order.
Thank you for your excellent service all round. Absolutely brilliant, and such a pleasure to do business with you. Why can't all organisations be as helpful as you. You deserve to get everyone's business and be very successful. Many, many thanks for such excellent service.
Excellent price and very fast delivery would not hesitate in useing this company again
I received this product in less than 48 hours. That's impressive. it was well packaged and arrived intact. It was the best price I could find. I'll definitely shop here again.
Very good site. Very easy to find items, and good prices
Excellent product and good delivery service. Easy to follow instructions for fitting cables and gearbox. Image very useful to satisfy me i was ordering correct part.
Thank you for your prompt delivery and good comunication , if i require any further items i will contact you in the future.
Good Morning My MAG thermocouple has just arrived. Excellent service - Thanks. Best Regards
Service and delivery were excellent.
I would just like to thank you for your excellent help and service that I received recently on the purchase of a heater element for our motorhome, from the sales staff I spoke to initially on the phone to the technical advice I was given on the part I needed to buy from members of your team. If only all companies were as helpful! we will certainly be using your company in the future and recommending you to others, many thanks again
Thank you for your speedy order process and super fast delivery, ordered on Tuesday and arrived on Wednesday. I will recommend you to all our caravan club members.
To all staff you. at leisureshop direct,i wish to thank you for your prompt service for some marker lamps and lenes i ordered from you,it is 6.45am here in new zealand and they have just arrived via new n.z.post.i would recommend you to anyone that is needing to purchase parts for their caravan/camper.once again thanks to you all.
Excellent communincation from the start. part arrived as advised and is perfect replacement. Will definately use again to purchase parts
Very easy to use website and good prices fast delivery A+++++++++
Good morning, The telescopic aerial I ordered 2 days ago has arrived safely this morning - thank you. I would like to quickly comment on your excellent customer service, informative emails and especially the ability to easily track the parcel, rather than waiting in forever for delivery. Having never had any dealings with yourselves prior to this purchase, I bought this item simply because your price was the cheapest I could source, but I will certainly be a returning customer for any future motorhome needs and will also recommend your customer service to others. Thanks once again, a very satisfied customer.
Outstanding service from your company.
I would like to say thank you for a very efficient and dedicated service. You kept me fully informed of the delay in the item being out of stock and an expected delivery date. You sent another email to confirm it was in stock and onther to say it had been dispatched. It the vent arrived less than 24hrs after your email. For a product with a relatively small purchase value you exceeded what I would have expected and look forward to doing business again.
Thank you excellent service.
The communications were superb and the delivery was incredibly swift and turned up exactly when said. We would not only recommend the product but the company as well. Will use again without doubt when the opportunity arrives.
Opened an acount with Leisure Shop Direct to purchase this item, a telescopic aerial pole. After much research, this was the best price on the Internet for this item. The item itself is great, works very well and saves my hubby having to climb on top of the motorhome to adjust the aerial - all can now be done from the ground! Customer service from the company we found to be unbeatable, very quick delivery and reassuring emails. We will happily shop here again.
I just wanted to express my thanks for your help getting the replacement keys. They arrived in the post very quickly and I went to the caravan storage place today. They all fitted perfectly! Once again, many thanks for such an excellent service.
Very helpful when contacted Leisureshop by phone regarding my Truma Heater fan switch. Part arrived next ..Part easy to fit and works fine.Thank you for your help.
Thank you for a very fast and efficient service.
Great service with next day delivery and a good price. 100% recommended and well done Leisure Direct once again.
Brilliant product,cheapest around,really easily fitted,made the caravan look really fresh again..recommended
Ordered late Thursday night, advised of despatch next day and received well packaged goods Saturday morning. Very happy to write positive review of excellent service and reasonable price. Have added this shop to my favourites for future use.
Excellent service from Leisureshopdirect - received Propex 10litre water heater when they said we would. We had no water heater at all in our caravan and decided upon this one, having read other reviews and having considered the size of the product..We only have small caravan so are restricted for space. Very pleased we did. As promised by the makers the heater was very easy to fit, came with all the fitments we needed and within four hours the heater was installed and working. This included fitting a new tap for hot and cold Easy to use.Very pleased over all.
ust a quick line to say "THANK YOU" for your excellent service. Spotlights arrived yesterday and are now both fitted in our caravan. Best regards, Michael
Many thanks for the quick service, the sky light arrived safely and is now fitted.. will use you again best wishes peter
Don’t usually do this, but I would like to take this opportunity to thank you for my purchase, from the point of order you kept me inform all the way and my package was delivered as stated. Well done!
I wish to compliment your team for providing a very good service . I ordered a part from your company and the follow up via emails was excellent . I received the part without hitch .Kind regards to all who were involved .
Thank you for your prompt excellent service. I will definately use your company again and recommend to others.
My order was processed and the incredibly quick delivery of the order. I could not fault your firms service and will certainly be happy to recommend, to others, to contact 'Leisureshopdirect' for any caravan needs they may have.
Ordered burner for my motorhome fridge yesterday, arrived today ,fitted working great, superfast delivery, brilliant service once again, thanking you very much.
The products are excellent, exactly what I needed, many thanks to you all. I will certainly use your services again when required.
Excellent prompt service! I asked for a bespoke version of the advertised product with a smaller diameter wheel as I have a difficult slope to negotiate with our caravan in a limited space. The knowledgeable chap who took the order was as helpful as could be and assured me they could make one up as requested without a problem and at no extra charge.! It arrived with the smaller diameter wheel (in steel with a rubber tyre)on an ALKO post in a couple of days! In these days of rabid commercialism (particularly at this time of year) I was delighted to find a company that really knows the meaning of the word service. Brilliant.! I recommend Leisureshopdirect to anyone as a result of my very special customer experience. Thanks to all involved!
Found the part I was looking for very easy, great site, great prices.
First time I have used but very useer freindly. Will be using again for my other Motorhome needs in future
Just a quick thank you for my order that was received today – which was only ordered on Saturday evening. A great service and the 1 hour time slot given for the delivery by the courier is brilliant as I only needed to make sure I was available for 1 hour rather than having to be around all day. The prices were most competitive too. I also think that the website is really useful with the hints and tips and the exploded diagrams are a boon when looking for information about a product and the range of products available is quite amazing – in fact there are now some things on my wish list that I didn’t know I needed until I looked at your site!
Thank you for sending me my two towing mirrors which arrived today. This was my first order placed with your company and I am pleased with the service you have provided. So thanks for your attention and I will certainly be happy to use you again when I need other items for my caravan.
Thanks for being so helpful
Just a few lines to thank you for your brilliant service I have had quite a number of items from you and the service is second to none, once again thank you Regards Colin
Thank you for keeping me informed goods received today in good condition, thank yo
First time I have used but very useer freindly. Will be using again for my other Motorhome needs in future
Found the part I was looking for very easy, great site, great prices.
A short note to say "Thank You" for excellent service. Ordered on Sunday evening, received Tuesday lunchtime. Brilliant!
Hi Leisureshopdirect, Just to let you know that the Remis Blinds arrived today at the time exactly as as predicted by your email below. I should compliment you on your methods as this type of deliver information is so helpful – also your system has kept me up to date with each stage of the order so I knew exactly how things were progressing from initial order to our door. Thank you for your service,
Hello, Thank you for sending me my two towing mirrors which arrived today. This was my first order placed with your company and I am pleased with the service you have provided. So thanks for your attention and I will certainly be happy to use you again when I need other items for my caravan. Regards
Rather than simply review the product I bought from you recently, I would like to mention the fantastic service from Tom in your technical department. Not only did he work out which replacement gas burner would work with my fairly old fridge (whose usual part is no longer in production), he then dashed over to get the item in the post at 4.00pm so it could catch that evening’s post, despite the deadline for postage long having passed by. The burner arrived next day – my gas fitter was able to repair the fridge on the Friday so my husband and I were still able to head off on holiday on the Saturday morning. Absolutely brilliant. The fridge works much better and runs colder than before now it has a new burner. I will definitely be recommending you to all my friends.
Just a note to say the item arrived and how pleased I was with not only the service given, but the help, advice and courtesy given to me by your telephone representative. All works a treat! I originally contacted the sales company suggested by the manufactures who were rude unhelpful and implied I dump the whole cooker, saying the item was not available. So good to deal with a helpful internet company and I’ll be back.
Hi, Just like to thank the lady I spoke to on the phone today for her excellent customer service, unfortunately I did not get her name. But, thank you.
I have sent the faulty part back to you recorded delivery to make sure you get it , hopefully today. I received the replacement part this morning and will fit it in the next couple of days . I am sure its just bad luck and look forward to the new one lasting a good long time like the original. Thank you for your prompt action , it comes as a pleasant surprise to find a company that really cares about its customers and provides good service rather than talking about it . I look forward to doing more business with you later. Thanks again.
Just a quick email to say that I am very impressed with the level of service that I have received from you. I initially placed my first order online and subsequently received the informative emails that I would have expected to follow-on, all of which were well constructed and easy to read. I then placed a second order over the phone and spoke to a very helpful and friendly salesman who personally ensured that my goods were despatched with Royal Mail as requested, (I live in a rural area and most couriers cannot be bothered to make the journey or even find out where I am located, until absolutely necessary). I have also spoken to a friendly, helpful and polite young female one Saturday morning, who helped with my query. I have now received notification of the refund of returned goods, only 4 days after I posted them back to you. I cannot fault any part of my shopping experience with you. To conclude, I shall be recommending your company to my friends. Thanks to you all.
Hi Sales Just to say that my order arrived on Wednesday morning....very prompt. I am well pleased with you service and will undoubtably use your company again Best wishes
Many thanks for supplying the roof light. It arrived today (as promised) and I am extremely pleased with the way Leisureshop direct do business. It is reassuring that there are some companies that still offer good old fashioned service be it using state of the art technology. I will have no hesitation in using you again or in recommending you to other parties. Top marks Leisureshop direct.
I thought the registration process was easy and straightforward
My order arrived today and I want to say thank you for your speedy despatch.
order received. Excellent service as usual. Thank you
Thank you for your reply and the full reinbursment of the item I purchased from leisure shop direct. I must say I can't fault your customer service in any way the girl on the phone yesterday was very helpful and polite in telling us we would be reinburst but it wasn't till later on we thought about the postage cost! It's only when things like this happen you find out how good a company is to deal with on the internet and I would just like to say a big thank you and let you know I will continue to shop online with your company. many thanks once again.
I just want to say thank you as I am delighted with the chairs, which are exactly as described and perfect for my needs. The cushions are also ideal and fit in well with my other furnishings. Internet shopping is a little bit hit and miss and sometimes there are minor disappointments – but not this time!!
Just wanted to say thank you for the prompt delivery of the two gorgeous herons. I am thrilled to bits with them, and it is nice in this day and age to get good service from a company. Will certainly be recommending you and buying from you again myself. Many thanks
They arrived already, pretty good considering I am on the other side of the world, thanks again, I am impressed with you people.
Thank you. I have been really impressed with the service you offer and will definitely use Leisure shop direct again Thanks
A quick thank you ,your customer service is second to none & I would definitely use you again for all my caravan needs.
Just to let you know that our order arrived here in New Zealand on Thursday, much sooner than we thought it would. Yet again first class service from Leisure Shop Direct and a big thank you to you for making the order process so easy.
Frantiastic, I ordered on Monday, you deliver on Thursday, wonderful, many thanks
Many thanks for a splendid service will definitely recommend you to all my caravan friends.
Further to my experiences of finding you on the Internet, ordering a new pcb for a Truma 10 L Water Heater after consulting with one of your experts, finding that the sent part proved faulty and your very quick and trusting response in supplying a replacement part before the return of the initially supplied one, I would like to thank your team for such professional and expert advice. It is rare today to find such a competent, obliging firm to do business with and I thank you.
I thought I would just send a short e-mail to thank you and to congratulate you on such a superb service. It was really very impressive. Many thanks,
Thank you for the prompt delivery,I received it first thing this morning.Your service is great,the last time I required a gearbox I got in touch with Hobby UK and they gave me the run around for 3 months,I had to contact the head office in Germany to get results.It is a pleasure to deal with a reliable British company
I am truly astounded and above all grateful to have received the goods within 48 hours of placing the order. This amazing level of service in the UK in 2011 sets the standard by which all mail order companies will be judged. Having visited endless caravan accessory outlets looking for the Outdoor Revolution product without success, I then find your web-site and very quickly you have a very satisfied customer. My thanks to all those involved in delivering 101% customer service.
Have recived my tap this morning .Your service is quick and efficent . Will be glad to do business with you again
Just to thank you for great service. We are sailing south on a three month trip and our water pump failed two days out, following a phone call from sea you dispatched a replacement to Padstow and it was there waiting for us when we arrived 36 hours later. The lady I spoke to was very friendly as well as efficent and your price was good too. Thanks to her and your team, three days later we are now in South Brittany with our fresh water systems working normally.
Re My Recent Order For New Reich Twister Tap.I Would Like To Thank You For The Excelent Service ,I recieved It Within 48Hrs
Thank for sending me the mircro switch that i ordered from you on the 26 June. That was very good service i got it to day 28 June.
Just to inform you the parts were received today and are 100%. You sales team are second to none having patiently listening to my description of the parts I required, no mean feat when I wasn’t sure what I needed myself, ordering the parts in from the manufacturer and being so pleasant and helpful. The price charged was excellent, be assured that I will use Leisure Shop Direct again and will have no hesitation recommending you to any interested party. Thanks again....
Brilliant service. Item ordered Sunday evening 8 pm, delivered Tuesday morning 10 am. Well done! I will deal with your company again.
Before last week, I had never heard of Leisure shop. Recently we went on holiday in our caravan & I accidentaly exploded the cooker hood in our caravan by leaving the gas on!. We telephoned a local company that could have provided the glass top for us but they just didnt seem interested. Despite my many phone calls. So my husband found your company on the internet & we decided to order the gass and fix it ourselves. We ordered on sunday late afternoon, the glass was delivered by tuesday. Wonderfull service, and i would certainly use your company in the future.
Hi Item received today and is exactly what we wanted. Thank you very much. Having purchased a European Van (Adria) in Australia, it is very re-assuring to know that parts such as this are available at a reasonable price. Once again, many thanks
Many thanks for the excellent service in supplying me with a Shurflo Trail King 7 Water Pump. It has been fitted and working perfectly. I must remember in future to drain it thoroughly during cold weather.
Recieved 1st post wednesday 18/05/2011and fitted by 12-00 mid day in 5 mins. delivery took just 3 working days and items were as ordered.cannot fault Leisureshopdirect and will use you again if required Thanks
WELL DONE!! Just a short email to congratulate you on the customer service you have provided. Having ordered two roof vents on Wednesday afternoon they were duly received in good condition on Monday morning. Not bad under normal circumstances but as I live well over 1000kms away SW France I feel that you exceeded my expectations. I will not hesitate to use you again when needed and recommend you to any other ex-pats in the area
May I Take this opportunity to thank you very much for the excellent service, I received my order just after lunch time today and have since fitted it. Once again, Thank you very much.
I wish to advise you that our order arrived on our doorstep today. I wish to thank you and especially Becky for your proffessional service and I have retained your internet link for further reference at a future time - especially with the present currency differences. Again thank you and I wish you well
We would like to thank you for the fantastic speedy service you give, everything is spot on....cheers
Thank you very much for your very promp reply and service. You sent me an E-Mail on the 18/4/11 to say it had been dispatched that day,What can I say,But again thank you it arrived in my post around noon of the 19/4/11.I am delighted. Thanks for a great service
I would like to congratulate you on your standard of service; from the pleasant and helpful manner of the sales lady to the prompt delivery. Well done. I would add that I seldom send a message like this!!
Just to say thank-you for the excellent communication and service for the cowl cover delivered today.
I ordered a whale elegance tap and I would like to thank you for your speedy service,pass on my thanks to Rod for his help.
Just a note to say thank you for your excellent service yet again, parcel arrived this morning. Many thanks
thank you for your quick and excellant response to my order i received my order today once again thank you
Thank you for your prompt efficient service and information, far better than some other 'reputable' companies I have dealt with. I only wish I had found you earlier and I will be recommending you.
Just a quick thank you for yor very quick delivery of the air ducting that I ordered. I will use your service again.
Thanks for your fast service,the items arrived on Tuesday within times indicated by carrier. I will have no hesitation to use your services if and when I need any equipment.
First class service! Thank you for the prompt delivery and order updates.
Thank you for sending the item which i have received, it is my first order placed with you and i have been impressed with the service given so i have no doubt we shall be dealing with your company again in the future
Just a big thank you from me very pleased with my awning companion and prompt post arrived Saturday if I need anything more I will look at your web site first thanks again a real happy customer.
Good Afternoon, Just to say thank you for the very fast and efficient service that I have received from you. I put my order in yesterday and it has came this morning absolutely brilliant will definitely use your company again if required. I am stunned, you have my permission to put this on your web site in recognition of your good customer care. Thank you
Just writing to say thank you for the very good service you have provided. Have already received the gas adaptor & your e-mails at every stage of the order have been much appreciated. Keep up the good work
Hi Just to thank you for your prompt service and pleasant shopping experience. I will use your company again when needed and of course make recommendations to my friends and family. Many thanks
Can I say I have now received my order and would like to thank you for a prompt efficient service I will certainly be recommending you to others who need parts Thanks
Hello, goods received today....amazing, so quick. Thank you very much for the prompt service.
Thank you so much for your help part arrived Thursday, By tea time put on and working great once again Thanks.
I would like to thank you for the service I have received from your company over the last week. Firstly it was recommended to me by Autrotrail that you may be able to help me obtain a small part I needed for the Thetford fridge in my Autotrail Scout. I tried your web site but not being very IT efficient I got lost along the way (my lack of skills entirely not the lay-out of the site), I did however come across your contact telephone number and duly called. A very helpful gentleman soon sorted things for me and the order was placed for 2 thermistors - as this part had failed twice before and been replaced by the dealer I felt a spare might be wise this time. I was informed there was one in stock but the next supply should be in on Friday so the order would be sent out then. I then received daily up dates via e-mail as to progress of my order and on Saturday received the parts in the post. One is now fitted and the fridge is now cooling nicely,
I wish to thank all of your staff for a first class service, one of the best customer services I have ever had the privilege to experience. I know there was a slight delay in the order being dispatched, that was not an issue, due to the valuable updates I received. I hate it when there is a lack of information. Far better to tell the truth as you did and earn customer respect. I tracked the order and the carrier gave an estimated delivery time of 9:30 to 10:30 this morning. They delivered the part at 9:30. I have never had such service before. THANK YOU.
Just to say thank you very much for sending out a replacement bell so promptly having called Friday to report that the original ordered one had been delivered broken. I was told a replacement one would be put in the post later in the day and sure enough it arrived the next day. I will certainly shop again with Leisureshopdirect.
Items arrived yesterday at lunchtime and my husband was there to receive them. Your service is 100%. I have recommended your company to different friends. Many thanks
Received my small order yesterday, a great first time shopping experience with you. Very quick service and delivery. I'm delighted.
Just to let you know that the mug holders arrived safely this morning. Thanks for an excellent service I will deal with you again when items are required
Just a quick Email to thank you for fantastic service, order about midday weds arrived 08:45 Thursday part fitted in less than 24hrs of order.perfect I will use and recommend your company again Many thanks
Dear Leisure shop, Thank you for your prompt professional service, the article arrived 24hrs after placing the order. Good service like this is rare these days and when it happens then the company should be praised. ps bad service always receives my wrath ha ha
Goods arrived today. It really is a pleasure to deal with your Company. You seem to stock every conceivable item anyone could need. Your prices are superb and your delivery could not be bettered. Thankyou
Hi, Thankyou for your prompt service, and amazingly received the package on Saturday morning - for Post Office, this is stunning performance from the recent level of service where we received a Christmas Card from friends in London last week. This is the first time I have used you, and am certainly impressed with your speed, convenience, and level of service. Thankyou.
Many thanks for the item which was safely received today (Friday). Thanks for pulling out the stops to get it to me.
Hi. Thank you for the heating element which arrived this morning. I must compliment on your correspondence and prompt delivery. Very refreshing.
Order arrived this morning. Thank you for excellent service once again
Thank you for another excellent service - part received - fitted and working perfectly
Thank you for your excellent service in delivering the sink I ordered on Thursday which I received on Friday. I don't think I have had any better sevice. Once again my thanks for your responce to my order.
I would just like to compliment you on your service. It was delivered this morning at 9 o'clock. I shall be recommending you Thanks
Thank you so much for the Hobby blinds - arrived as expected- shall not hesitate to contact you for more parts etc in the future - great service with a smile
Dear Sir or Madam. The Goods arrived 9th Dec before 10 am in perfect condition, excellent service from both yourselves and your courier. I would not hesitate to recommend your company to anyone, thank you very much.
I am in New Zealand, and ordered through your customer service representative Zara. I am emailing to say tht my parcel arrived today and the contents were exactly what I had ordered, and arrived in excellent condition. I was extremely pleased with the helpful service that Zara provided, and the prompt way she answered my queries. Many thanks
Many, Many thanks for your recent service and speedy delivery. Will be sure to recommend you.
Thank you. Product received as expected. Appreciate the regular communications on order status and prompt dispatch once in stock. Would recommend
Friday New Zealand time. 19th November. Received the products this morning, that you sent on Monday your time ( Monday night our time) Great service... around the world a day after than you predicted!! Many thanks.
just to say a big thank you . My order arrived safely today and I’ve got my truma heating back up and running. thanks a lot
Just wanted to thank you for your excellent service although you had to order the stock it was delivered before the expected date of the stock arriving to you! so I was thrilled to receive the e mail advising me it was "on it's way"
Hi Thank you so much for the great service, I am so impressed and will definitely come to you again for spares etc. Thanks again Lionel
I have received my water heater element today and will fit it tomorrow. I am very satisfied with your Customer services department people, speed of despatch, and quick delivery time and will certainly use you again when I need items, I will also recommend you to my friends as a brilliant example of ‘on-line suppliers’.
Received the goods. Very impressed with service and politness and patience of the staff.
Hi. Thanks for your update. I am impressed with this service, also the helpful advice when requesting information by phone about the goods before ordering. Thanks again,
May I say what a very good service you provide. I ordered two seats on 12/10/2010and they were delivered by 3:oo PM the next day. I would recommend you to anybody. Good service keep it up. Thank you once again
Lock arrived day after ordering and is perfect, thankyou very much. A well known caravan dealer wanted £480.00 for the same item! Many thanks and kind regards, colin
Hi I would to thank you for the very prompt and efficient delivery of the water pump. Ordered 23 00 Tuesday delivered Thursday. A really excellent service. Thanks
We would just like to thank you for your very prompt delivery of a Joken SPL130 Side Marker no 127766 that we requested. Bay of Islands, New Zealand
Dear Sirs Yesterday I did not know of your existence until searching for a product I require for my caravan on google last night. Today I called your order line and I would just like to comment for your records that I had a very welcome and pleasant experience on contacting you. You have sourced my product form your stocks and you are shipping it to me today for tomorrow delivery ! I would like to say that the person dealing with my enquiry was xxxxx and as she was very professional. She took the time and effort to physically check the existence of the product and then called me back to confirm. I am delighted and thank you for an excellent service. Your customer satisfaction is 5 star. Well done. I look forward to receiving the component tomorrow. Many thanks
NICE, EASY TO USE WEB SITE - WELL IMPRESSED, after travelling miles around to such as towsure and Go Camping - I'd sooner come here anyday!
Hi, Many thanks for the replacement 20mm Clipon adapter that I received this morning. Excellent service, glad to be of help in identifying a problem with a batch of these items from Gaslow. Regards Ml Lister PS:- My occupation before retirement was as av Quality Assurance Manager; old habits die hard!
Many thanks to all at leisureshop, for all your help. Your service was amazing, it's been a pleasure to deal with you. Many Thanks again, Susan
Thanks for the Skis, they arrived today and I only ordered them yesterday, mega impressed – I don’t usually write these sort of things…………… Cheers
Just a line to say thanks for the efficient and friendly way you dealt with our order for a gas oven to be sent to France. It arrived within a week and we saved a considerable amount of money dealing through yourselves. Thanks again Chris
Placed our order over the phone on 23rd June & was told it would be dispatched by the 28th because of it being out of stock. What a surprise we had when the post van delivered it the very next day the 24th June. That`s what I call real service. This was our first order with you but I am sure it wont be the last. Thank you for such an excellent service. A.Ibbertson (South Yorkshire).
I had to write this email to commend you on on such a fantastic shop/website. you have not failed me on anything I have wanted, including parts for fridge and toilet where I thought I was going to have problems. I have passed your web address on to friends with caravans. Delivery quick staff very helpful and knowledgeable. People are very quick to complain about poor service these days I believe if I have received good service then you need to commend I rate your shop 10/10 thanks very much and I will always use your shop for my future caravan spares.
I was so impressed by your service and my order arrived within 2 days Well done
One of the best spares and parts sites i have come across, keep up the great work.
I am writing to say a very big thank you for the excellent service I received from Leisure Shop Direct. I ordered my goods on the Tuesday evening and they were delivered on the following Thursday morning. I am very impressed and once again thanks.
Never used you before but I think your site is good as it shows postage before checkout.clear, well laid out site. and you do paypal.This is how a website should be.
I have received the cassette mechanism today. Thank you for your prompt and excellent service. I shall recommend you to my fellow caravaners.
I have just received my order and am very impressed. Well packaged and delivered with speed. Could not ask for more.
That is fantastic, excellent customer service I have passed on your site details to many friends. Well done
Just to confirm receipt of the products this morning. We are very impressed with your service and prices and we shall use you again and recommend you to our friends. Many thanks,
I am just writing to compliment you on the excelent and promp service that we recieved from your company. Unfortunately we ordered the wrong item and had to return it. Your service was second to none. With two vans in our familly now I am sure we will be using your company again soon, and would have no hesitation in doing so. We will also be recomending your company to the many friends that we have made on our caravan site. Once again, thank you for fantastic service. Kind regards, Mandy
This is just a quick note to say what a pleasure it is to actually find a company that is so professional and the service you provide is first class. Keep up the good work
Wow what service. Thanks team the parts arrived in our letter box in New Zealand 7 days after I ordered them and they are the correct ones. Thanks for your help. Kind regards
Dear Sirs, Thank you so much from my wife and I for all your kind efforts in obtaining and dispatching our urgently needed parts. We look forward to receiving them soon. In response, we’ll have no hesitation in recommending your company to fellow club members on the club’s web site. Thanking you once more. Kindest regards, John and Sue
Dear Leisure shop staff, We have received the item we ordered and are delighted with it. I would like to commend your company for the excellent service and the fast dispatch. We will have no hesitation in recommending you to other caravanners Regards, Greg
I would like to say that the service you have provided in sending me my new shower head is second to none and i will have no hesitation in recomending you to my friends and family and i will be using you in the future. thanks again for your wonderful service.
What a pleasure to do business with such an efficient company with such regard for its clients. You are an example to all businesses. Thank you.
Good firm, friendly and efficient. Will shop here often. Alan
Just like to let you know we received the thermocouple saturday, it has been fitted and works,Thank you very much for being helpful and understanding, much appreciated. Many thanks.
The item you sent yesterday arrived at 11.30ish this morning. The promptness and speed of service allied to the knowledgeable handling of our initial call is a wonderful testament to your company and the staff employed therein. Thank you for all the expertise and efficiency, for the friendly and helpful member of staff who dealt with my wife at the outset, and for ensuring our wait for the replacement part was as short as is humanly possible. This is a grerat credit to you all. Well done and thank you. We will have no problem referring others to you should the occasion(s) arise.
It is a pleasure to write to you to thank you for such fantastic service. The item was ordered on Sunday luchtime and was there waiting for me when I arrived home on Wednesday. Thanks again so much as we are away this weekend in the caravan and your prompt and really efficient service has made sure that it will be an enjoyable one.
Very pleased with your customer care and efficient service. Aerial arrived in perfect condition at 1325, 1st April. I will spread your name around in my boating circle. Many thanks Best wishes to you all,
Fantastic service delivered inside 24 hours.Thank you. Paul. Southampton
I would just like to pass on my thank's to all members of staff, for your professional way of business. In dealing with my purchase, telephone, dispatch, after sales, everything... I will certainly recommend your company Thank-you
Only just come across the site. To have the PDF's of the exploded view of all the elements with part numbers is brilliant.
I would certainly recommend purchasing from Leisureshopdirect; there aftercare service is second to none, as is there initial response to your enquiry / order.
Just wanted to thank Becky for the excellent service I received. I phoned last Monday enquiring about an instruction manual for quite an old water heater (the company that produced it no longer has the literature), and I received a copy of what I needed the following morning. Now that's what I call customer service. We have only had our motorhome for 6 months and I know where we'll be looking for for any bits we need for it! Once again, many thanks.
Thank you for your prompt attention on order. I have not yet fitted the part, but to order and receive in less than 24 hours is excellent. Well done to yourselves and the Royal Mail. Thanks once again
You have a fantastic web site. Very complete and easy to navigate.
Easy to use site. Good and clear
Hi, I just wanted to say a big thank you to the lady who assisted me by locating and checking the fitting of the discontinued 40x40 fiamma roof vent. She provided an excellent service,and was very helpful.The part arrived 7am the next morning and fitted perfectly. It saved me days of hassle removing and replacing the old fitting, not to mention saving me money. Unfortunately I don't have her name but hopefully this will get to her. Many thanks, you made me a very happy customer!
Thank you very much for an excellent service and delivery of the oven door seal ordered. I would recomend you to anyone, MERRY CHRISTMAS and a HAPPY NEW YEAR to your obviously dedicated team.
Thank you for an excellent service. One day after order I am now in receipt of goods and I am delighted with them I still have to get gas and test it is working but otherwise I am pleased with the goods. Thanks also to Becky for her first class service
i write to thank you for a really excepional service. i spoke to two of your staff members on monday morning, the first, a lady, was on the case staight away, answering all of my questions and providing me with the information i needed. having checked my existing rear lights, i then spoke to a gentleman who told me he was on the technical side of your company. having re-confirmed what i had been told before and said he knew they fitted my type of Hymer, he took my order for two light clusters. on my return home from work this afternoon, there was my package waiting for me ! WHAT A SERVICE ! i will be advising all of my fellow motorhomers of your company and its products, will you please pass on my greatfull thanks to the two staff members conerned, it is a pleasure to deal with a company in these times where service and customer care really does show through.
Thank you for sending me my Fiamma Bike Rack parts, they were delivered swiftly and received the following day. They have made a great difference to the look of my campervan. Once again thank you for your very efficient and helpful service.
I thought I would just let you know how pleased I was with your excellent service. Your website was easy to negotiate and your response and delivery first class. Many thanks,
We have very impressed with the help and service offered by Leisure Direct. Nothing is too much trouble and items are usually delivered the day after ordering. I highly recommend them.
fantastic service got goods the next day
Product arrived in perfect condition and on time. Thanks for a great service. Will use you again.
Just a short note to say what a great service you provided in shipping the parts within 3 days.
Just a short note to say what a great service you provided in shipping the parts within 3 days.
well done order placed on Friday goods arrive on Saturday what excellent service, from Devon to Roxburghshire in a day is remarkable. I will use your company again and tell friends, thank you
Everything seems to be going well so far, spoke to one of your staff Becky on the phone and she was absolutely charming and helpful. Thanks, Alan
Thankyou very much for your prompt service in processing & sending my order, received today & fitted & working today, even the wife was surprised. I will certainly be recommending your company to all my friends & fellow members of the Caravan & Camping Club. Your web site has been added to my favourites.
I would just like to say a big thank you for the very prompt despatch of my last order. I was amazed by the speed of the process and delivery! Very much appreciated.. I do recommend you to all our friends in the Caravan/Camping/Marine community! Nice to be able to provide some feedback. My special thanks go to Janice who was as always so helpful, especially with my enquiry about the Kader Strip! Also to Laura and Karen whom I've spoken to by phone.. Really friendly website - no need to shop anywhere else! Thanks to all - great service..
I would like to thank your company for the quick response, when having received my goods finding that they were the wrong size i had ordered and returning them with a sample of the size i needed, you dispatched the correct size within the same week. I can say that it was a nice surprise to have them arrive without any quibble or chasing. I would you like you to pass on a big thank you to all your staff
Thank you for your excellent service, all items have been received in good condition. Will definitely use you again when requiring items and recomend you to others.
A most impressive performance. Goods ordered by phone at 4-00pm Friday, delivered 9-00am Saturday. Many thanks.
Many thanks for my order 850w heating element 84814-7666. Perfect as is your Company.
Hi would just like to say i have received my order this morning and to say thank you for your quick response, I would certainly recomend you to my friends. I was quite amazed at how quick you were, thankyou to all involved. Thanking you all once again.
Thank you for your notification, the items have arrived this morning, extremely quickly thank you, we will definitely visit your site again, very pleased with the quality of service. Many thanks
Thanks for you excellent service. All items arrived safely and are exactly what I wanted.
Many thanks for your very efficient service, and I must say I am really impressed with how quickly you dealt with my order.
many thanks for a quick and effortless transaction with great prices as well, we will certainly be recommending you to our friends in the future, we shall also be shopping with you again, again many thanks
Thank you so much for the carver parts...all correct and now all fitted and working well ! Thanks again for your friendly and efficient service. I will gladly recommend you to others and be back for more myself.
Just a quick thankyou for the great service. The item arrived yesterday.
The order was received this morning. Great service and the two ladies who helped me establish what I needed were very friendly and helpful. Would definitely use your shop again.
Parts arrived in France today, fitted this afternoon. Job done! Thanks for your friendly, expert and efficient help.
Many thanks, received the element yesterday and have installed it successsfully today. So all is well again. Thank you for all your help.
just wanted to say received door hinge today now fitted works brilliant, nice to get professional and speedy service well done will certainly recommend your company
Once again I must thank you for your very prompt service. I only wish every company could be so prompt.
I have now received the goods that I ordered and wish to thank you for your quick and efficient service.
The roof light was very easy to fit and once again Thank you for a top class service Well Done!!!
Many thanks for superb service...Why can't others do it.. Must be the Devon air!.
Thank you for your prompt service. The item arrived in ireland within days and was perfect. It has since been fitted.
The order was placed after 10.00pm on Sunday night, dispatched on Monday and arrived here in perfect condition on Wednesday 20th August. This has to be the best service I think I have ever had from any supplier, well done and thanks again.
Well done and thank you for despatching my order so promptly. The goods arrived the day after I ordered them.
arrieved safe and sound yesterday 09.50am........fitted and working 15.00 pm ........wonderful !!!! all thanks to JANICE and staff
Hi people! A word of thanks for your excellent service. Delivery within 2 days, and a very reasonable price. Just the job.
Just to say thank you very much for an easy and speedy transaction. The part arrived first thing this morning and is fitted. We are going away today and I did not expect to get the part before then so I am delighted. I will definitely be using your services again
I am pleased to confirm safe arrival of the package -- within 24 hours of ordering ! Full marks for customer service !
Received today. Thanks for speedy delivery.
ordered sunday, dispatched monday, delivered tuesday. many thanks for this superb service. would be pleased to recomend you to others.
Tent pegs arrived at 10.30 this morning.now that what I call excellent service. I will certainly be using you firm in the future.,and i will be recommending you to all our camping and caravan friends. thanks again
Package received yesterday. everything in order. many thanks for your prompt attention.
Thank you very much, everything is fine. Will order from you again.
Can I take the opportunity to thank you for the swift and painless service you have given me. I am told by my wife that the boat was delivered at lunch time! As a novice internet shopper I found dealing with your company a pleasure. I love the way your system keeps the customer informed over every step of the way. It's been a pleasure dealing with a slick and well organised company.
Part arrieved this morning , Fitted by lunch time , working fine. Thanks for a very good service
Many thanks to your sales staff for rushing my order out. They saved my holiday, I will certainly be using your firm again.
Thank you for your superb service, I could not believe it when my parcel turned up 20 hours after my order. You really saved the day, I cannot praise your service enough. I will certainly be a return customer.
What can I say. Absolutley brilliant service. Order submitted on Friday and the parts arrived safely on Saturday morning. What can I say. Absolutley brilliant service. Order submitted on Friday and the parts arrived safely on Saturday morning. Superb service.
thank you so much for the quick delivery of my order
Thanks for your e-mail. Goods arrived safely this morning at 8:45am by post. Excellent service!
I ordered an item on the monday and recieved it on the wednesday so thankyou its such a great service
Thank you for the prompt delivery of my recent order. I was very pleased with your fast service!!
AMAZING SERVICE! Thank you item arrived very quickly and safely
We are pleased to confirm we have received our order, which arrived. First class service, so thank you very much and we will definitely use you
Many thanks for our delivery which we received the day after we ordered ! Great Service - will definitely shop with you again !
Order arrived today, thank you for excellent service
Order arrived today thanks for a prompt delivery