Hi Tom, When I put the key in my caravan door lock the key will not turn either way.
The lock is a Hartal right handed exterior door lock. I saw that you can just buy the barrel and keys on the net but when I took my lock apart and removed the barrel I noticed that the barrel is different from the ones pictured on the net. My barrel is grooved on either side so that it slides into the chamber on the body of the lock. At the bottom of the barrel where it is held in place with a circlip extending from the barrel is a 30 - 40mm piece of flat metal(tang) that extends into the body of the lock when assembled. I cannot see any of these types of hartal barrels to purchase. Do you know if these types of barrels can be bought or is the only answer to buy a complete unit.
by David Marshall
The problem with the Hartal locks is not normally associated with the barrel. The problem is with the inner grey part where the shaft through the centre attached to the handle becomes almost seized in the housing. We normally remove the circlip to release the handle and then run a slightly larger drill through the hole to give a little more clearance where the handle rotates. With regard to the barrel itself we have had little success in removing the barrel from the outer casing which contains the grooves. You will probably need to buy a complete lock assembly if you are having problems with the barrel.
If you’ve changed your mind about keeping your purchase, please return it in its original condition with proof of purchase and we’ll exchange or refund it. Unless faulty, this should be within 30 days of receiving your order. By original condition, we’d expect this to mean that you’ve kept packaging and labels, and that the item is undamaged and unused.
For further information of how to return your item, please visit the "Returning an Unwanted/Faulty/Damaged Item" section on our Help Page.
Did you know we have been established and have been in the caravan and motorhome industry for over 50 years?
Low Rate CreditAvailable on 12, 18, 24 or 36 month terms. Spread the cost of your purchase with a low rate 14.9% fixed rate APR.
Leisureshopdirect Ltd acts as a credit intermediary and offer credit products provided exclusively by Klarna Bank AB (publ). Klarna Bank AB (publ) is Authorised by the Swedish Financial Services Authority (Finansinspektionen) and is subject to limited regulation by the Financial Conduct Authority. Details about the extent of our regulation by the Financial Conduct Authority are available from us on request. Finance is only available to permanent UK residents aged >18, subject to status, terms and conditions apply.
For further information, please visit our finance page: Finance Page Examples The below example takes just the value of this product. There may be further costs such as shipping which have not been taken into account. To see a final figure please continue to checkout.
As you are an international customer, we can't calculate your shipping price automatically. You will notice that it has defaulted to QUOTE REQ.
Please click the 'Send Shipping Request' button below and we will then work out the shipping cost and email you a link that will allow you to pay securely for the complete order. This usually takes much less than one working day.
We have taken the decision to keep our warehouse open to allow customers to buy items during this difficult time. We have taken many precautions to protect the Health & Safety of our staff and to follow the guidelines issued by the government:
All of our office staff are working remotely from home but can still be contacted by email or instant chat.
We are operating a split shift system with the warehouse staff so there is never more than 2 people in the warehouse at once. The two people working together are working in different areas of the warehouse so will be more than 2 metres apart at all times.
For the latest information and advice on COVID-19, please refer to the latest updates by the UK Government.
Frequently Asked Questions 1. Can I place an order? Will Leisureshopdirect deliver my parcel?
Yes, we are continuing to serve customers. You can check the current delivery times on the product pages as normal. When selecting a delivery address, please be aware that companies and businesses may be closed and unable to receive parcels. Therefore, please double check the delivery address before placing your order.
2. Are delivery times affected?
Our collections by our couriers are happening as usual. As it stands, delivery times are not being affected too much. Please be aware though that Royal Mail and other couriers are sometimes prioritising essential items so please bear with us if your delivery takes slightly longer than expected.
3. Is it possible to return items?
Yes, you can continue to return items as normal as long as you follow the government guidelines about leaving your house.
4. Is it safe to receive orders?
The likelihood of an infected person contaminating goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also low. You can find the latest information on COVID-19 on the information pages of the UK Government and the World Health Organization.
5. Is it possible to reduce contact with the driver when they deliver my order?
Yes. Drivers have been advised to reduce contact with customers by placing packages at the customer’s doorstep and stepping back. If an ID check is required, these are now performed at a distance.