Question

I have recently bought an Abbey Freestyle 470. Having filled the truma water heater tank and followed the instructions, ensuring everything relevant is opened and closed. When attempting to draw hot water, nothing comes through the taps, but water pours the overflow. When drawing cold water (with tank full). Water comes out tap but also comes out overflow. Any ideas? Thanks

Answer

There is a check valve in the hot water outlet fitting on the water heater which has stuck open. You will need to replace the fitting. Our reference numbers are 233297 for flexible water hose or 236269 for push fit hose.