Frequently Asked Questions
Yes, individual bike platforms on the Thule Elite G2 can be replaced without changing the entire rack. The platforms are designed as modular components that slide along the mounting rail system. You'll need the correct platform assembly for your specific model, which includes the bike holding mechanism and connection hardware. Platforms can crack from overloading, impact damage, or material fatigue over time. Replacement involves sliding the old platform off the rail and installing the new one - typically a 10-15 minute job.
Thule wheel holders are available in different sizes to accommodate various bike types, from 14cm for children's bikes up to 42cm for adult mountain bikes. The adjustable wheel holders use a pump-buckle system that can wear out with regular use, especially when handling heavy electric bikes. Replacement holders simply clip into the existing mounting points on your bike platform. If you're upgrading to accommodate different bike sizes, you can mix and match holder sizes on the same rack.
Loose mounting rails are often caused by worn or missing screws, or the rail itself may be damaged. Thule supplies mounting rail screw sets (typically 8 screws per set) for secure installation. The rails themselves are available separately if damaged or bent. Many Swift Group caravans from 2016 onwards come with pre-fitted Thule rails, but older vehicles or other manufacturers may need complete rail installation. Professional fitting is recommended for new rail installation to ensure proper load distribution and avoid damaging the caravan structure.
Most Thule caravan bike racks can be extended to carry additional bikes using extension rail kits. For a 3rd bike, you'll need the appropriate rail extension kit which includes the rail section and bike platform. A 4th bike requires an additional extension kit. However, check your caravan's maximum rear wall loading capacity before extending - electric bikes can quickly exceed weight limits. The Elite G2 has a maximum total capacity of 60kg, so with heavy e-bikes you may only safely carry 2 bikes despite having platforms for more.
Thule supplies replacement securing straps in various lengths for different rack models. The standard Omni-Bike strap is 15mm wide by 2 metres long and provides additional security for your bikes beyond the main wheel holder system. These straps are essential safety components, particularly for valuable bikes or when travelling on rough roads. UV exposure and repeated stretching will eventually cause strap failure, so it's wise to carry spare straps and inspect them regularly for signs of wear or damage.
Thule caravan bike rack identification can be challenging as different generations use similar designs. Look for model stickers or labels on the main rail or bike platforms. Common models include Elite G2 (current), Sport G2, Omni-Bike Elite, and older Excellent ranges. The number of bikes, rail length, and mounting style help identify your specific model. If you have Swift Group caravans from 2016+, they typically have Elite G2 compatible rails. Photos of your rack, particularly showing the rail profile and bike platform design, usually help us identify the correct parts needed.
Overloading damage typically affects the bike platforms, rail mounting points, or the caravan wall itself. Bent or cracked bike platforms can be replaced individually, and damaged rail sections are also available as spare parts. However, if the mounting points have pulled away from the caravan wall or the main rail is severely bent, professional assessment is needed. Damage to the caravan structure requires specialist repair. Always respect the maximum weight limits - 60kg total for Elite G2 models, with no single bike exceeding 30kg.
Many Thule bike rack spare parts can be fitted by competent DIYers, including bike platforms, wheel holders, straps, and extension rails on existing mounting systems. However, installing new mounting rails or repairing wall damage requires professional expertise to ensure proper load distribution and structural integrity. The caravan's rear wall must be capable of supporting the rack's weight and forces during travel. Simple component swaps are usually straightforward, but any work involving the mounting system should be done professionally to maintain safety and insurance coverage.
For caravan bike racks, genuine Thule parts are particularly important due to the specific mounting requirements and load considerations. Universal parts may not meet the same engineering standards or fit properly with Thule's rail systems. Given that the rack is mounted on a relatively lightweight caravan structure, using components that aren't designed for the specific loads and mounting arrangements can create safety risks. Genuine parts maintain warranty coverage and are engineered to work with the complete system. For basic items like straps, quality alternatives may be acceptable, but structural components should always be genuine Thule.