Comments Before Trustpilot

Before we began collecting reviews through Trustpilot, customers sent their feedback to us directly by email. These are those comments, kept here in full and newest first.

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Showing 901–925 of 968 comments

Left by Paul on

Order 23189 arrived today, brilliant service considering I only ordered it 36 hours ago, glad I found you , guess I will be using you a lot more, thank you and kind regards

Left by Andy on

Just a note to say thank you for finding the correct part for my fridge - even the manufacturer didn't manage to do this. I also received it within 2 days. I will be making Leisureshop direct my first choice for all my caravaning needs in future

Left by George on

Hi there I feel that I must pass to you my congratulations for a first class service. I received the goods this morning. Many many thanks. Service of this class is a very rare commodity these days. Thank you once again.

Left by Thomas on

Items easy to find without a lot of fuss

Left by Stuart on

ust want to say thank you for the excellent service. Your website was good, your telesales clerk was exceptionally helpful, patient and polite and your despatch was very fast. 48 hours from finding your website and I have the spare parts to fix my caravan. Thank you very much. I am a very happy customer and will be back next time I need anything for my caravan.

Left by Chris on

I just wanted to say thank you for my order, number 19954 of towing mirrors which arrived on Friday afternoon, I also wanted to thank you for keeping me informed of the delays in despatching the order, your attention to customer information was much appreciated.

Left by Peter on

On 24th June (last tuesday) I ordered some axle stands from you - this was my first order with you. I had intended to check on the progress of the order on thursday to see how it was going but was beaten by the courier delivering the stands. Prompt, excellent service - i will certainly use you again Thanks

Left by Gordon on

Order received this morning. Many thanks. Brilliant service.

Left on

hello, thank you for the fast delivery of order no. 21281. very pleased with products,the prices and your customer services. i will use your shop again and happily recommend your company to friends etc. regards

Left by Gordon on

I just wanted to say how impressed I have been with the level of service you provide. Many thanks also for the speed of delivery and the e-mail updates. I will certainly look to you as a first port of call for all of my caravaning requirements

Left by Barbara on

Order No. 21656 arrived this morning, thank you for the prompt service!! I am very impressed and you have been added to my favourites!!

Left by Ken - Suffolk on

Sorry for a late email, but I just wanted to thank you for your excellent service. I had a query on my first order, which was immediately and helpfully responded to. When I queried the spares sent, I was promised a call back within 10 minutes. I got a call back within 10 minutes, how often does that happen? I was then promised some replacements for the following week and they arrived early that week. Again, how often are such promises kept? Well done and thank you. I hope to order from you again.

Left by Mart on

Thank you for your help in supplying me tow hitch part i required even though it was not a normal stock item. It meant we got away this bank holiday and had a great time. Great service

Left by Mark on

My order arrived Saturday AM , was very pleased to see you had managed to match all the locks , no more multiple keys!!! .Many thanks for an excellent service.

Left by Derek on

Thanks for that the part arrived next day to the west coast of Scotland!!!! fantastic service you found the part I needed from a description very pleasant phone manner and I didn't feel I was a bother.

Left by Dick on

FAO 'LAURA' from Mr Walton who phoned at about 11.30 am 23/05/08 about non delivery of Milenco towing Mirrors.THe mirrors have arrived in good condition and are exceptional. Many thanks for your help and excellent customer service.Would certainly recommend both the mirrors and your company.Thank you again.

Left by Roger on

Just a quick messge to say that the replacement lenses have arrived today 17/5. Many thanks for your quick response and if the other parcel does arrive I will of course post it back to you. I will have no hesitation in using you company again beause good service is hard to find these days

Left by Eddie on

Just a quick thank you for a first class service. I only ordered the goods the afternoon of 12 May and they arrived today, before lunch on 14 May. Thanks once again.

Left by Alan on

Got my order delivered this morning 10-may-08. Fantastic speedy delivery, couldn't believe my eyes, as I live in France. Will use you again and recommend to my friends. One hour from delivery my caravan is safely on the road. Thanks a million to all at the shop.

Left by Roy on

Parts ordered from you arrived this morning.Many thanks for a great service!

Left by Tony on

In this day and age it gives me great pleasure to inform you of the dedication,help and assistanceamember of your staff has given me. The lady conerned who,s first is Laure has been a complete star in tracking down a simple 12v conection lead for my portable electrolux camping freezer a simple thank you does not express my gratitude. If the srvice given by this lady is an example of the help and assistance given by your company then I can only add that your company can only go forward from strength to strenght it has been a reffreshing experiance for myself and I look forward to dealing with yourcompany in the future. It will be my first "port of call" in the future and I look forward to a long and mutually benifical relationship with your company. My sincere thanks to your company but in this instance my thanks and humble gratitude to LAURA WHAT A STAR !!!

Left by Mike on

Just a note to say thank you for the way in which you have handled my enquiry and supplied the necessary part for my Dometic refrigerator. In this day and age it is a change to receive good prompt service. Thanks once again

Left by Sylvia on

Thank you for your excellent service, and very helpful staff. My goods arrived less than 24 hours after ordering.

Left by Stephen on

IT MAKES A NICE CHANGE,TO BE PAYING SOME ONE A COMPLIMENT.ORDER PLACED SATURDAY,ON OUR MAT,WEDNESDAY MORNING,NEED I SAY MORE,I WOULD DEFINATELY RECOMEND YOUR COMPANY,TO ANY ONE .**STERLING SERVICE,WITHOUT A QUESTION**

Left by Lee on

Just a note to say thanks for the prompt service you gave me with my order. The lights arrived here 1st April and all fine.