Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,276 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 7 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedEasy order & to find what I was looking for
Date of experience: 23 September 2026
Reply from Leisureshopdirect1 October 2026
Hi there,
Thanks for the review. A simple order process is exactly what we are looking to achieve, so this is great to hear. All the best.
The team at Leisureshopdirect.com
VerifiedFantastic service delivered in 2 days brand new great design what a change to get a company that does what it says . Good quality item delivered at a great price 10/10
Date of experience: 15 September 2026
Reply from Leisureshopdirect1 October 2026
Hi Gerard,
Thanks for letting us know it arrived on time. Exactly how it should be, and the team really appreciates you saying so.
The team at Leisureshopdirect.com
Excellent service, easy to use website, found what I wanted, it was delivered quickly and was well packed, the pump arrived in perfect condition and works well. Very happy with purchase and will definitely buy from leisure direct again in the future. Can recommend them.
Date of experience: 16 September 2026
Reply from Leisureshopdirect1 October 2026
Hi Anne,
Thanks for the review. We put a lot of effort into getting orders out quickly, so it's great to hear yours arrived promptly. We hope to help again soon.
The team at Leisureshopdirect.com
VerifiedI've found just what I wanted, cupboard catches to use with 19mm ply are rare to find and with chrome buttons even rarer. Good find.
Date of experience: 22 September 2026
Reply from Leisureshopdirect1 October 2026
Hi Geoff,
Thank you for the kind review. We're pleased you're happy, and we hope to see you again soon.
The team at Leisureshopdirect.com
VerifiedVery Satisfied
Date of experience: 22 September 2026
Reply from Leisureshopdirect1 October 2026
Hi Duncan,
Thank you for taking the time to leave a review. Straightforward service is what we aim for, so it's good to hear it went smoothly for you. All the best.
The team at Leisureshopdirect.com
VerifiedEasy to use website knew exactly what I needed and reasonably delivery slot
Date of experience: 22 September 2026
Read this review on TrustpilotVerifiedHad exactly what we needed in stock and delivered as promised. All good!
Date of experience: 15 September 2026
Reply from Leisureshopdirect30 September 2026
Hi there,
Thank you. We carry a lot of stock so people aren't left waiting or hunting round for it. Good to hear it worked out.
The team at Leisureshopdirect.com
VerifiedBenötige eine Brenner für eine alte Truma Heizung.
Date of experience: 21 September 2026
Read this review on TrustpilotVerifiedGreat metal replacment part. Good fit too
Date of experience: 14 September 2026
Reply from Leisureshopdirect30 September 2026
Hi there,
Thank you. Getting the right item first time is the whole point, so it's good to hear this one worked out. We hope it gets plenty of use.
The team at Leisureshopdirect.com
VerifiedVery good Webb site, easy to find what I needed.
Making an order needed a couple of attempts, but sorted
Date of experience: 21 September 2026
Reply from Leisureshopdirect30 September 2026
Hi Stephen,
Thanks for the review, and for the note about the website. We've passed it to our web team, and smoothing out the checkout is on their list. Glad the rest of the order went well.
The team at Leisureshopdirect.com
VerifiedSwift dispatch
Date of experience: 21 September 2026
Reply from Leisureshopdirect30 September 2026
Hi Naomi,
Thanks for the kind words, we really appreciate your feedback. We will keep doing what we do, and we look forward to your next order.
The team at Leisureshopdirect.com
VerifiedEasy to order, speedy delivery. Product arrived as described.
Date of experience: 14 September 2026
Read this review on TrustpilotVerifiedI have bought on many occasions from leisureshopdirect and have always had excellent service.
Date of experience: 21 September 2026
Reply from Leisureshopdirect30 September 2026
Hi Phil,
Thanks for the review and for recommending us. We hope to see you again the next time you need caravan spares or camping gear.
The team at Leisureshopdirect.com
VerifiedProfessional company & items were delivered with no drama 👍
Date of experience: 9 September 2026
Reply from Leisureshopdirect30 September 2026
Hi Patrick,
Good to hear the delivery was quick. When a part is holding up a trip, every day counts, so we get orders moving as fast as we're able to. Thanks again for the review.
The team at Leisureshopdirect.com
VerifiedGreat all round service 👏
Date of experience: 20 September 2026
Reply from Leisureshopdirect30 September 2026
Hi Martin,
Thank you. We're a small, family-run business and reviews like yours really do make a difference to us. We hope to see you again soon.
The team at Leisureshopdirect.com
VerifiedEasy to use website. Fast check out via PayPal
Date of experience: 19 September 2026
Read this review on TrustpilotVerifiedNothing to tell
Date of experience: 10 September 2026
Reply from Leisureshopdirect30 September 2026
Hi there,
Thanks for taking the time to leave a review. We appreciate it, and we look forward to your next order.
The team at Leisureshopdirect.com
VerifiedEasy to find what I needed. Great price, quick delivery with sensible delivery charges. Thanks Very much.
Date of experience: 20 September 2026
Read this review on TrustpilotVerifiedGreat stock range
Date of experience: 18 September 2026
Reply from Leisureshopdirect30 September 2026
Hi Martina,
Thank you. Some of the spares we hold sell a handful of times a year, and we keep them anyway so somebody in your position isn't stuck. Good to hear you found yours.
The team at Leisureshopdirect.com
VerifiedEasy ordering
Date of experience: 18 September 2026
Reply from Leisureshopdirect30 September 2026
Hi Robert,
Thanks for the kind review. Making it easy to find and easy to order is our aim, so this is great to hear. All the best.
The team at Leisureshopdirect.com
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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