David Simpson
28 September 2026
28 September 2026
VerifiedProvence heater spares
Easy to use website
Date of experience: 28 September 2026
Read this review on Trustpilot
Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,276 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 7 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedEasy to use website
Date of experience: 28 September 2026
Read this review on Trustpilot
VerifiedGood experience
Date of experience: 28 September 2026
Reply from Leisureshopdirect1 October 2026
Hi there,
Thank you for taking the time to leave a review. Straightforward service is what we aim for, so it's good to hear it went smoothly for you. All the best.
The team at Leisureshopdirect.com
VerifiedEasy to order
Date of experience: 28 September 2026
Read this review on TrustpilotVerifiedGreat selection of parts at reasonable price and delivered quickly
Date of experience: 27 September 2026
Reply from Leisureshopdirect1 October 2026
Hi John,
Thanks for the review. Fair prices on the parts people need is what we aim for, and it means a lot to hear we got it right for you.
The team at Leisureshopdirect.com
VerifiedQuick and easy transaction
Date of experience: 27 September 2026
Reply from Leisureshopdirect1 October 2026
Hi Colin,
Thanks for the kind words, we really appreciate your feedback. We will keep doing what we do, and we look forward to your next order.
The team at Leisureshopdirect.com
VerifiedSo far so good
Date of experience: 26 September 2026
Reply from Leisureshopdirect1 October 2026
Hi Neil,
Thank you. We're a small, family-run business and reviews like yours really do make a difference to us. We hope to see you again soon.
The team at Leisureshopdirect.com
VerifiedExceptional customer service ensuring i purchase the correct items specific to my campervan.
Date of experience: 26 September 2026
Reply from Leisureshopdirect1 October 2026
Hi Mark,
Thank you for the kind words about the team. They'll be pleased to hear it, and so are we.
The team at Leisureshopdirect.com
Verifiedcorrect replacement product, easy to find on site.
Date of experience: 26 September 2026
Read this review on TrustpilotVerifiedgreat ordering and quick to the end, would recommend
Date of experience: 26 September 2026
Reply from Leisureshopdirect1 October 2026
Hi Trevor,
Thanks for the review and for recommending us. We hope to see you again the next time you need caravan spares or camping gear.
The team at Leisureshopdirect.com
VerifiedGoods arrived promptly and were as ordered. A little disappointed about cost of postage for such a small and light parcel
Date of experience: 18 September 2026
Reply from Leisureshopdirect1 October 2026
Hi Roger,
Thanks for the review, and for the fair point about postage. We send every parcel tracked, which we think is worth it for a caravan part you're waiting on, and we keep looking at ways to make small orders cheaper to send. We appreciate the feedback.
The team at Leisureshopdirect.com
VerifiedSourced a spare part for my thetford toilet easily after snapping a clip
Date of experience: 25 September 2026
Read this review on TrustpilotVerifiedAlway a great company to deal with, right product, pricing is fair and always great delivery
Date of experience: 12 September 2026
Reply from Leisureshopdirect1 October 2026
Hi Ian,
Thank you. Hearing from a returning customer means a lot to a small, family-run business like ours, and we appreciate it every time.
The team at Leisureshopdirect.com
VerifiedThe drip tray for my fridge was delivered quickly and well wrapped to prevent any damage occurring.
Not a lot more to say for that really - it is a replacement drip tray and I hope the little nipple that lets water drain away doesn't break within the next four years like the original one did!
Date of experience: 28 August 2026
Reply from Leisureshopdirect1 October 2026
Hi Mick,
Thank you. Fast delivery is one of our favourite things to read in a review, and we'll pass yours on to the warehouse team who packed your order.
The team at Leisureshopdirect.com
VerifiedBit of a problem ordering
Date of experience: 24 September 2026
Reply from Leisureshopdirect1 October 2026
Hi Geoffrey,
Thanks for the review, and for the note about the website. We've passed it to our web team, and smoothing out the checkout is on their list. Glad the rest of the order went well.
The team at Leisureshopdirect.com
VerifiedVery quick response when a purchase broke that was under warranty. Great customer service and support
Date of experience: 17 September 2026
Reply from Leisureshopdirect1 October 2026
Hi Mick,
We're sorry there was a problem along the way, and pleased the team got it resolved. Thank you for giving us the chance to put it right, and for the kind words.
The team at Leisureshopdirect.com
VerifiedTHE COMPAY HAD THE PARTS I NEEDED IN STOCK WITH QUICK DELIVERY TIME SCALE
Date of experience: 24 September 2026
Reply from Leisureshopdirect1 October 2026
Hi John,
Thanks for the review. If a spare exists we'd rather have it on the shelf than tell you to try elsewhere, and it's good to hear we had yours.
The team at Leisureshopdirect.com
VerifiedQuick and easy
Date of experience: 24 September 2026
Reply from Leisureshopdirect1 October 2026
Hi there,
Thank you for the five stars. A short review is important to us and tells us we got it right. The team here really appreciates the feedback. We hope to help with your next caravan or motorhome order.
The team at Leisureshopdirect.com
VerifiedGreat website - easy to use
Date of experience: 24 September 2026
Read this review on TrustpilotVerifiedEasy to find products on the website, competitive prices, fast order turnaround. What more could you want?
Date of experience: 17 September 2026
Read this review on TrustpilotVerifiedA problem with the order was dealt with quickly and efficiently
Date of experience: 8 September 2026
Reply from Leisureshopdirect1 October 2026
Hi there,
Thanks for the review, and for your patience while we sorted it out. Things occasionally go wrong, and what matters most is putting them right quickly. We're glad we managed it for you.
The team at Leisureshopdirect.com
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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