Before we began collecting reviews through Trustpilot, customers sent their feedback to us directly by email. These are those comments, kept here in full and newest first.
Thank you for a top quality service and quality part I would certainly recommend your shop a great varied selection of spare parts for all aspects of the caravan and accessories. Very impressed with your communication to keep me updated with my order and delivery.
Left by Mr Happy on
Delivery lightning fast (ordered first thing in the morning and arrived next day).
Left by Mr K Falconer on
First class communication and delivery service top seller.
Left by Mr Schnauzer on
Good product, great price and very quick delivery to France. Ordered Monday arrived Friday as promised. 1st class service which is rare these days.
Left by Mr B Griffiths on
Can I also express my thanks to you for the way conduct your business, I find you are a first class company which i'm very impressed and will always come to you first for my purchases.
Left by Mr & Mrs Saunders. on
We were very satisfied with your company from start of order to completion. Would definately use your company again and also refer to others.
Left by Mr S Phillips on
Just a quick note to thank you once again for an excellent service. This is the 3rd order I have placed for these items & each time I have received a confirmation & progress email very quickly. Very professional & well organised company.
Left by Ms N Fowkes on
For an older person I have found your site very easy to use and your customer service team wonderful They have responded to my email immediately and efficiently and I will certainly be ordering through you in the future.
Left by Mrs Fairbank on
As I have an old caravan. no longer in prodction, I feared that I would not be able to get spare parts. I searched the internet and found "leisure direct" site - what a find. I had no difficulty getting my Dometic replacement door bin which arrived sepeedily safely and above all was not ripped off by the price. I would recommend and use again....got to go now , I'm off caravanning!!!!
Left by Mr B Orrell on
Your service was excellent and I am very grateful.
Left by Mr R Burton on
Order received in time for my holiday, excellent service, I will certainly recommend your company and use your shop every time i need "stuff" once again thank you for your fast/prompt service
Left by Mr Price on
I thought I would have problems finding a new hinge but this web site was so easy with the exploded diagrams so you can choose which part you need. Delivered in double quick time. So easy to fit too. Thanks for a great service. I will certainly use you again if I need anything.
Left by Mr P McKay on
I would highly recommend and certainly shop again if needed.
Left by Mr L McDonnell on
Just to let you know my parts arrived in Busselton Western Australia today in good Condition, Great service now I know why G.B. won so many medals at the Olympic Games, Thanks for your help will certainly recommend your Company to others. Cheers
Left by Mr & Mrs Withey on
Thank you very much for a fantastic service. If only all suppliers were as dedicated to giving excellent service as your people. I will definitely be recommending you to everyone looking for this type of equipment. Once again thank you for a fantastic service.
Left by Mr C Singleton on
THANK YOU VERY GOOD SERVICE, EFFICIENT, POLITE AND VERY HELPFUL POSTED YESTERDAY ARRIVED TODAY- BRILLIANT I WISH ALL COMPANIES WERE THIS HELPFUL
Left by Mr P Hodges on
Excellent website giving details and illustrations of spare parts available.
Left by Mr J O'Donnell on
Thank you very much for prompt and efficient service, it was a pleasure to do business with Leisureshopdirect.
Left by Mrs S Hallwood on
Quick service, ordered and received within 48 hours.
Left by Mr B Boyone on
One of the best online shopping experiences.
Left by Mr D Walker on
Just wanted to let you know what a great service I have just received. I wanted to replace these broken caps but a search on Ebay revealed nothing. Contact with half a dozen caravan parts suppliers resulted in a dead end. Next was a search on Google and hey presto there was the information I was looking for from your company. A quick click on the link provided took me directly to the page in your shop.All the technical data was there including a photo and within a minute both parts were ordered. That was at nearly 4:00 o'clock on Monday. A confirmation email was received immediately, and the next day another email to inform me the parts were being posted 1st class on Tuesday. The postman arrived this morning with my order and wthin 20 minutes the parts were fitted. Now that is what I call service (especially on an obscure part). Once again well done to all your team that made this happen. I will certainly check your site first the next time I want a part for my Bailey.
Left by Mr Kenbo on
First clase service once again this is why i keep coming back to you as i cannot fault the sevice for price or delivery,keep up all your good work for us carvaner,s
Left by Mr Bramham on
The components arrived today. Many thanks for your prompt rapid delivery.
I am hugely impressed. The next time I require anything I will contact you.
Left by Mr Broome on
Brilliant site as it is.
Left by Mr Linnet on
Product arrived well packed and was as described by you. Excellent service as usual.
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