Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,277 reviews

Ratings and reviews last updated 7 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Brian Duffy
14 August 2019
Rated 5 out of 5 starsVerified

items well made quick to reply and send…

items well made quick to reply and send will buy off again

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DP
13 August 2019
Rated 5 out of 5 starsVerified

Great product range

Great product range, very competitive or better prices, super quick delivery even with standard delivery rate. Repeat customer so must be pleased!

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Graham
9 August 2019
Rated 5 out of 5 starsVerified

There was no hassle with ordering and…

There was no hassle with ordering and receiving items. Excellent service

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Helena Cross
8 August 2019
Rated 5 out of 5 stars

Excellent service

Excellent service. Ordered the part and got it the same day. Collected it , when a phone call told me it had arrived.

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Nicholas Ogle
8 August 2019
Rated 5 out of 5 starsVerified

Good company to deal with

Good company to deal with. Excellent website with very detailed diagrams for parts selection. Ordering process was simple and delivery was excellent. I have no hesitation in using them again and recommending them to others. Good firm.

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Keith Young
7 August 2019
Rated 5 out of 5 starsVerified

Great Service from a very satisfied customer

A very quick and efficient service, easy to use & place an order, in fact so good I Have just placed another order & would recommend Leisureshopdirect to all my friends....
Regards
Keith

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john considine
7 August 2019
Rated 5 out of 5 starsVerified

Great site to shop

Great site to shop, fast and efficient delivery, product as described, highly recommended

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STB Man
7 August 2019
Rated 5 out of 5 starsVerified

Correct product was delivered very…

Correct product was delivered very promptly and worked fine.

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Sue Wells
7 August 2019
Rated 5 out of 5 starsVerified

Problem ordering

I had a problem ordering a sound bar online so left an email and someone rang me the following day. The advisor was very friendly and she sorted out the problem and ordered it straight away. It came the following day by free next day delivery. Would highly recommend Leisure Shop Direct!

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GORDON JOHNSON
7 August 2019
Rated 5 out of 5 starsVerified

First class service leisureshopdirect

First class service leisureshopdirect, hassle free and from purchase to delivery, will not hesitate to purchase in the future. Thanks again! 😁

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john thomson
7 August 2019
Rated 5 out of 5 starsVerified

I thank Leisureshopdirect very much for…

I thank Leisureshopdirect very much for the excellent service supplying a glass top for my caravan cooker.
John Thomson

Date of experience: 7 August 2019

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