D Batstone
5 December 2018
5 December 2018
VerifiedGreat service thank you
Great service thank you
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Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,276 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 7 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedGreat service thank you
Read this review on TrustpilotVerifiedGoods as expected and arrived quickly in A1 condition.
Read this review on TrustpilotVerifiedFound the item I wanted, ordered, delivered, I fitted it. Good service.
Read this review on TrustpilotVerifiedFast delivery and good price.
Read this review on TrustpilotVerifiedQuick response and fast delivery
Read this review on TrustpilotVerifiedQuick delivery no issues at all
Read this review on TrustpilotVerifiedThe purchase was straight forward and arrived quickly. I would definitely recommend this company
Read this review on TrustpilotVerifiedGreat service
Read this review on TrustpilotVerifiedYet another perfect transaction would recommend
Read this review on TrustpilotVerifiedExcellent product at an irresistible price, great for running cycle and golf. Dispatched very quickly indeed.
Read this review on TrustpilotVerifiedPleased with product and service delivery etc
Read this review on TrustpilotVerifiedFound spares for Macdee Metro flush syphon system, where all major plumbing outlets couldn't help, ordered online and came next morning, Brill
Read this review on TrustpilotVerifiedArrived as expected exactly as described.
Read this review on TrustpilotVerifiedReliable and very prompt service
Read this review on TrustpilotVerifiedExcellent service always
I totally recommend this company
VerifiedAlthough I had some initial issues with my order, this was quickly resolved by Leisure Shop Direct. They have an extensive range of spares and I will definitely buy from them again. Thank you.
Reply from Leisureshopdirect5 December 2018
Dear David,
Thank you for your review. I have had a look at the hinge that you ordered and I can see the image of the hinge was repeated on the product page. Thank you for highlighting this and to avoid any confusion to other customers we have already removed the second, duplicated image. As a gesture we will refund the postage today on your second hinge.
Regards
Leisureshopdirect Ltd
VerifiedDelivery was prompt and product brilliant (Provence Calor Gas Heater).
Ordering process was simple too.
Verifiedfast delivery, exactly as described,
Read this review on TrustpilotVerifiedGreat products and excellent delivery time. Would definitely recommend this company
Read this review on TrustpilotOnly used my Floe 686 once for winterising my static caravan but it was easy to use and straightforward to install
Read this review on TrustpilotBefore we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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