Carey Francis
5 December 2018
5 December 2018
Verified1st class service
1st class service, ordered 3pm turned up 9.30am next day. Very helpful staff.
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Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,276 reviews
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Ratings and reviews last updated 7 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
Verified1st class service, ordered 3pm turned up 9.30am next day. Very helpful staff.
Read this review on TrustpilotVerifiedBoth my purchases were exactly as ordered and delivered on time.
Read this review on TrustpilotVerifiedGreat service, very quick turn around from order and extremely helpful staff to me in Australia.
would highly recommend
VerifiedEasy ordering process, fast delivery. No problems great service
Read this review on TrustpilotVerifiedHad a little glitch when I received my goods, and the help and service level provided was excellent. Really happy and thankful for your help and efficiency.
Read this review on TrustpilotVerifiedOrdered item on the Friday and it arrived on the Monday. Cheapest price I could find, too :-)
Read this review on TrustpilotVerifiedUsed a number of times for various things, and will continue to do so. Not always the fastest despatch time, but website does show whether item is in stock or needs extra time to be sourced, and always great customer service.
Read this review on TrustpilotVerifiedL.E.D Caravan awning light
Very good item competitively priced and prompt delivery
Verifiedjust what I needed and at a good price a lot cheaper than another supplier who advertises as a Hymer part, but this is exactly the same!! Will be buying another two to replace original Hymer catches as lock barrels no longer available. Just need the same key locks to fit.
Read this review on TrustpilotVerifiedEasy to order, goods in stock, delivered in a timely manner, service hassle free.
Read this review on TrustpilotVerifiedWhat Evers ordered it arrives on time
Read this review on TrustpilotVerifiedAgain excellent service from Leisureshopdirect. They are always my first port of call for caravan parts. Quick and with competitive pricing.
Read this review on TrustpilotVerifiedFast, efficient service.
Read this review on TrustpilotVerifiedRecommended
Read this review on TrustpilotVerifiedVery helpful with phone order
Read this review on TrustpilotVerifiedExtremely fast delivery and good communication. Very helpful phone support.
Read this review on TrustpilotVerifiedHelpful and efficient service
Read this review on TrustpilotVerifiedArrived quickly & when I realised the item was damaged they issued me with a return label & sent a replacement immediately which arrived just 2 days later. Leisure shop direct were extremely helpful and friendly, they resolved the issue quickly and efficiently. Will definitely shop with them again.
Read this review on TrustpilotVerifiedExcellent service cant fault this company
5 stars
VerifiedGreat company very helpful & they found me an item that I needed at a good price Cheers 👍
Read this review on TrustpilotBefore we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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