Comments Before Trustpilot

Left by Anthea on 13 July 2011

I just want to say thank you as I am delighted with the chairs, which are exactly as described and perfect for my needs. The cushions are also ideal and fit in well with my other furnishings. Internet shopping is a little bit hit and miss and sometimes there are minor disappointments – but not this time!!

Left by sue on 12 July 2011

Just wanted to say thank you for the prompt delivery of the two gorgeous herons. I am thrilled to bits with them, and it is nice in this day and age to get good service from a company. Will certainly be recommending you and buying from you again myself.
Many thanks

Left by Tim on 7 July 2011

They arrived already, pretty good considering I am on the other side of
the world, thanks again, I am impressed with you people.

Left by d.hugh on 4 July 2011

Thank you.
I have been really impressed with the service you offer and will definitely use Leisure shop direct again
Thanks

Left by Dave on 30 June 2011

A quick thank you ,your customer service is second to none & I would
definitely use you again for all my caravan needs.

Left by John on 23 June 2011

Just to let you know that our order arrived here in New Zealand on Thursday, much sooner than we thought it would. Yet again first class service from Leisure Shop Direct and a big thank you to you for making the order process so easy.

Left by Peter on 16 June 2011

Frantiastic, I ordered on Monday, you deliver on Thursday, wonderful, many thanks

Left by Michael on 15 June 2011

Many thanks for a splendid service will definitely
recommend you to all my caravan friends.

Left by Rob on 13 June 2011

I thought I would just send a short e-mail to thank you and to congratulate you on such a superb service. It was really very impressive.
Many thanks,

Left by Russell on 13 June 2011

Further to my experiences of finding you on the Internet, ordering a new pcb for a Truma 10 L Water Heater after consulting with one of your experts, finding that the sent part proved faulty and your very quick and trusting response in supplying a replacement part before the return of the initially supplied one, I would like to thank your team for such professional and expert advice.
It is rare today to find such a competent, obliging firm to do business with and I thank you.

Left by George on 12 June 2011

Thank you for the prompt delivery,I received it first thing this morning.Your service is great,the last time I required a gearbox I got in touch with Hobby UK and they gave me the run around for 3 months,I had to contact the head office in Germany to get results.It is a pleasure to deal with a reliable British company

Left by C Pollington on 11 June 2011

I am truly astounded and above all grateful to have received the goods within 48 hours of placing the order. This amazing level of service in the UK in 2011 sets the standard by which all mail order companies will be judged. Having visited endless caravan accessory outlets looking for the Outdoor Revolution product without success, I then find your web-site and very quickly you have a very satisfied customer.

My thanks to all those involved in delivering 101% customer service.

Left by Pete on 10 June 2011

Have recived my tap this morning .Your service is quick and efficent .
Will be glad to do business with you again

Left by Malcolm on 7 June 2011

Just to thank you for great service.
We are sailing south on a three month trip and our water pump failed two days out, following a phone call from sea you dispatched a replacement to Padstow and it was there waiting for us when we arrived 36 hours later.
The lady I spoke to was very friendly as well as efficent and your price was good too.
Thanks to her and your team, three days later we are now in South Brittany with our fresh water systems working normally.

Left by J Horrigan on 6 June 2011

Re My Recent Order For New Reich Twister Tap.I Would Like To Thank You For The Excelent Service ,I recieved It Within 48Hrs

Left by Mr White on 28 May 2011

Thank for sending me the mircro switch that i ordered from you on the 26 June. That was very good service i got it to day 28 June.

Left by John on 27 May 2011

Just to inform you the parts were received today and are 100%.
You sales team are second to none having patiently listening to my description of the parts I required, no mean feat when I wasn’t sure what I needed myself, ordering the parts in from the manufacturer and being so pleasant and helpful.
The price charged was excellent, be assured that I will use Leisure Shop Direct again and will have no hesitation recommending you to any interested party.
Thanks again....

Left by Ron on 26 May 2011

Brilliant service. Item ordered Sunday evening 8 pm, delivered Tuesday morning 10 am. Well done! I will deal with your company again.

Left by Sharon on 24 May 2011

Before last week, I had never heard of Leisure shop. Recently we went on
holiday in our caravan & I accidentaly exploded the cooker hood in our
caravan by leaving the gas on!.
We telephoned a local company that could have provided the glass top for
us but they just didnt seem interested. Despite my many phone calls. So my
husband found your company on the internet & we decided to order the gass
and fix it ourselves.
We ordered on sunday late afternoon, the glass was delivered by tuesday.
Wonderfull service, and i would certainly use your company in the future.

Left by David on 23 May 2011

Hi
Item received today and is exactly what we wanted. Thank you very much.
Having purchased a European Van (Adria) in Australia, it is very re-assuring to know that parts such as this are available at a reasonable price.
Once again, many thanks

Left by Richards on 20 May 2011

Many thanks for the excellent service in supplying me with a Shurflo Trail King 7 Water Pump. It has been fitted and working perfectly. I must remember in future to drain it thoroughly during cold weather.

Left by Clive on 19 May 2011

Recieved 1st post wednesday 18/05/2011and fitted by 12-00 mid day in 5 mins. delivery took just 3 working days and items were as ordered.cannot fault Leisureshopdirect and will use you again if required Thanks

Left by Nick on 18 May 2011

WELL DONE!!
Just a short email to congratulate you on the customer service you have provided.
Having ordered two roof vents on Wednesday afternoon they were duly received in good condition on Monday morning.
Not bad under normal circumstances but as I live well over 1000kms away SW France I feel that you exceeded my expectations.
I will not hesitate to use you again when needed and recommend you to any other ex-pats in the area

Left by Ian on 11 May 2011

May I Take this opportunity to thank you very much for the excellent service, I received my order just after lunch time today and have since fitted it.

Once again, Thank you very much.

Left by Grant on 5 May 2011

I wish to advise you that our order arrived on our doorstep today. I wish to thank you and especially Becky for your proffessional service and I have retained your internet link for further reference at a future time - especially with the present currency differences. Again thank you and I wish you well