Comments Before Trustpilot

Before we began collecting reviews through Trustpilot, customers sent their feedback to us directly by email. These are those comments, kept here in full and newest first.

Read our current Trustpilot reviews

Showing 601–625 of 968 comments

Left by John on

We would like to thank you for the fantastic speedy service you give, everything is spot on....cheers

Left by John on

Thank you very much for your very promp reply and service. You sent me an E-Mail on the 18/4/11 to say it had been dispatched that day,What can I say,But again thank you it arrived in my post around noon of the 19/4/11.I am delighted.
Thanks for a great service

Left by Michael on

I would like to congratulate you on your standard of service; from the pleasant and helpful manner of the sales lady to the prompt delivery.
Well done. I would add that I seldom send a message like this!!

Left by Geoff on

Just to say thank-you for the excellent communication and service for the cowl cover delivered today.

Left by Mr Chester on

I ordered a whale elegance tap and I would like to thank you for your speedy service,pass on my thanks to Rod for his help.

Left by Martin on

Just a note to say thank you for your excellent service yet again, parcel arrived this morning. Many thanks

Left by Stu on

thank you for your quick and excellant response to my order i received my order today once again thank you

Left by Sylvia on

Thank you for your prompt efficient service and information, far better than some other 'reputable' companies I have dealt with. I only wish I had found you earlier and I will be recommending you.

Left by Dave on

Just a quick thank you for yor very quick delivery of the air ducting that I ordered. I will use your service again.

Left by William on

Thanks for your fast service,the items arrived on Tuesday within times indicated by carrier. I will have no hesitation to use your services if and when I need any equipment.

Left by Keith on

First class service! Thank you for the prompt delivery and order updates.

Left by Ralph on

Thank you for sending the item which i have received, it is my first order placed with you and i have been impressed with the service given so i have no doubt we shall be dealing with your company again in the future

Left by Fred on

Just a big thank you from me very pleased with my awning companion and prompt post arrived Saturday

if I need anything more I will look at your web site first thanks again a real happy customer.

Left by Mick on

Just writing to say thank you for the very good service you have provided. Have already received the gas adaptor & your e-mails at every stage of the order have been much appreciated.

Keep up the good work

Left by Lauren on

Good Afternoon,
Just to say thank you for the very fast and efficient service that I have received from you.
I put my order in yesterday and it has came this morning absolutely brilliant will definitely use your company again if required.
I am stunned, you have my permission to put this on your web site in recognition of your good customer care.
Thank you

Left by John on

Hi
Just to thank you for your prompt service and pleasant shopping experience. I will use your company again when needed and of course make recommendations to my friends and family.
Many thanks

Left by David on

Can I say I have now received my order and would like to thank you for a prompt efficient service I will certainly be recommending you to others who need parts
Thanks

Left by Trevor on

Hello, goods received today....amazing, so quick. Thank you very much for the prompt service.

Left by brian on

Thank you so much for your help part arrived Thursday, By tea time put on and working great once again Thanks.

Left by Jeanette on

I would like to thank you for the service I have received from your company over the last week. Firstly it was recommended to me by Autrotrail that you may be able to help me obtain a small part I needed for the Thetford fridge in my Autotrail Scout. I tried your web site but not being very IT efficient I got lost along the way (my lack of skills entirely not the lay-out of the site), I did however come across your contact telephone number and duly called. A very helpful gentleman soon sorted things for me and the order was placed for 2 thermistors - as this part had failed twice before and been replaced by the dealer I felt a spare might be wise this time. I was informed there was one in stock but the next supply should be in on Friday so the order would be sent out then. I then received daily up dates via e-mail as to progress of my order and on Saturday received the parts in the post. One is now fitted and the fridge is now cooling nicely,

Left by stuart on

I wish to thank all of your staff for a first class service, one of the best customer services I have ever had the privilege to experience.
I know there was a slight delay in the order being dispatched, that was not an issue, due to the valuable updates I received. I hate it when there is a lack of information. Far better to tell the truth as you did and earn customer respect.
I tracked the order and the carrier gave an estimated delivery time of 9:30 to 10:30 this morning. They delivered the part at 9:30. I have never had such service before.
THANK YOU.

Left by Eileen on

Just to say thank you very much for sending out a replacement bell so promptly having called Friday to report that the original ordered one had been delivered broken.
I was told a replacement one would be put in the post later in the day and sure enough it arrived the next day.
I will certainly shop again with Leisureshopdirect.

Left by Marjorie on

Items arrived yesterday at lunchtime and my husband was there to receive them. Your service is 100%. I have recommended your company to different friends.

Many thanks

Left by Peter on

Received my small order yesterday, a great first time shopping experience with you.

Very quick service and delivery. I'm delighted.

Left by Ken on

Just to let you know that the mug holders arrived safely this morning. Thanks for an excellent service I will deal with you again when items are required