Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,284 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 10 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedGreat price and quick delivery
Reply from Leisureshopdirect19 May 2022
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Verifiedgood selection of goods , easy to order, fast delivery.
Reply from Leisureshopdirect19 May 2022
Dear Mr Morris
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedA company with an excellent customer attitude. Nothing is a problem for them. A pleasure to do business. Will certainly go back to them.
Reply from Leisureshopdirect19 May 2022
Dear Mr Wells
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedI have always had a good service, although last order was a bit mixed up on my behalf I feel I was treated well and very pleased with the response. Thanks
Reply from Leisureshopdirect13 May 2022
Dear Bob
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedIt was a pleasure, from ordering to delivery, hassle free and prompt!
Reply from Leisureshopdirect13 May 2022
Dear Kevin
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedDispatch times could be quicker
Reply from Leisureshopdirect19 May 2022
Thanks for leaving us a review. We appreciate your comments and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent Service
Reply from Leisureshopdirect13 May 2022
Dear Mr Mitchell
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery prompt service.
Reply from Leisureshopdirect13 May 2022
Dear Maxine
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExactly as described and arrived quickly.thankyou
Reply from Leisureshopdirect13 May 2022
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedProduct spot on and fast delivery.
Cheers davey@Generationheatuk
Reply from Leisureshopdirect13 May 2022
Dear Mr Donnison
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedOriginal Flojet pump was very noisy in operation no mater what I tried.
New pump (same model) is quiet in comparison.
Also, thank you Leisureshopdirect for prompt delivery.
Reply from Leisureshopdirect13 May 2022
Dear Mr Denham
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service
Reply from Leisureshopdirect13 May 2022
Dear Mr Puddle
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedEasy to use web site and good service
Reply from Leisureshopdirect13 May 2022
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedFirst order got lost in transit which was frustrating. However, once notified, they were quick to resend my order which did arrive without delay.
Reply from Leisureshopdirect13 May 2022
Dear Paul
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service, speedy delivery, thank you.
Reply from Leisureshopdirect6 May 2022
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Verifiedgood service
Reply from Leisureshopdirect6 May 2022
Dear Bryan
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Verifiedvery good service
Reply from Leisureshopdirect6 May 2022
Dear Lisa
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood fast supply of my order, reasonably priced and good quality.very happy and will use yourselves again.thank you.
Reply from Leisureshopdirect6 May 2022
Dear Mr Littlewood
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedI emailed and asked questions about a certain product and they answered very promptly. I even made a mistake at checkout and the lady sorted it quick-sticks- she was amazing. The sleeping bags look great and can’t wait to try them out.
Reply from Leisureshopdirect6 May 2022
Dear Mrs Fletcher
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedEasy transaction delivery on time
Reply from Leisureshopdirect6 May 2022
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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