Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,284 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 10 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedThere was an issue with the address and Craig from Leisure shop direct looked into it and made every effort to sort out for me.
Reply from Leisureshopdirect6 May 2022
Dear Mr O Connell
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedExactly what I needed, delivery by Royal Mail
Reply from Leisureshopdirect6 May 2022
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedI ordered a caravan water pump at around 1p.m. on the Wednesday and it arrived at about 12 noon on the Thursday, i.e. less than 24 hours. A really good service. The pump was competitively priced and what's more Leisureshopdirect were the only people who had the pump I wanted in stock, apart from a caravan dealer about 15 miles away who wanted twice the price!
Reply from Leisureshopdirect6 May 2022
Dear Stephanie
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedI have an Isabella awning and needed a few spare parts i had a quck delivery, my only complaint is i didnt get a confirmation e-mail but after a stort call i was told it was on its way.
Good customer service and would return to this site again.
Reply from Leisureshopdirect6 May 2022
Dear Mrs Wylie
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service. Ordered on a Monday and it arrived the next day. What more could you ask for
Reply from Leisureshopdirect6 May 2022
Dear Pete
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedAmazing service arrived the next day as promised 👍
Reply from Leisureshopdirect6 May 2022
Dear Paul
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedI bought this for my husband. Very sturdy & comfortable. Quick delivery too.
Reply from Leisureshopdirect6 May 2022
Dear Mr Ryan
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood price, quick delivery
Reply from Leisureshopdirect6 May 2022
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedPrompt service goods delivery in good time and good condition well done 👏 liesureshop direct
Kind regards Jay
Reply from Leisureshopdirect6 May 2022
Dear Jason
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedUsual speedy delivery
Reply from Leisureshopdirect6 May 2022
Dear Mr Howard
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedReceived the item quickly. Not fitted it yet though. Still to attempt it. 🤔
Reply from Leisureshopdirect6 May 2022
Dear Mr Morrison
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedThetford cassette toilet seals fitted perfectly and where delivered earlier than expected.
Many thanks
Reply from Leisureshopdirect6 May 2022
Dear Phil
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service
Reply from Leisureshopdirect6 May 2022
Dear Mr Allway
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedMy order was dispatched very quickly and arrived just as quick the communication was first class from placing the order to knowing when my order will be delivered
Definitely a first class service and business
Reply from Leisureshopdirect6 May 2022
Dear Mr Newton
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood service, excellent delivery times, what more could you ask for!!
Reply from Leisureshopdirect6 May 2022
Dear Mr Rumble
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery fast service and reasonable price
Reply from Leisureshopdirect6 May 2022
Dear Neil
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedEverything perfect, as expected.Will use again, and inform other interested parties.
Reply from Leisureshopdirect6 May 2022
Dear Alexander
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuick delivery, no hassle, would not hesitate to use again. Product looks good but not used in anger.
Reply from Leisureshopdirect6 May 2022
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat product fixed the front window stop the water leaking in
Reply from Leisureshopdirect6 May 2022
Dear Steve
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedBrought a Garman Avtec SatNav for the motorhome. Great Product and superb service from Leisureshopdirect.
Reply from Leisureshopdirect29 April 2022
Dear Steve
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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