Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,284 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 10 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedGreat service
Reply from Leisureshopdirect8 April 2022
Dear Mr Hindley
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedThe solar panal supports are just what I needed. Unfortunately the items were delivered by Hermes (or whatever they are called this week) and so were just left by the door. They did not bother knocking on the door or ringing the bell so I was lucky they were not stolen.
Reply from Leisureshopdirect8 April 2022
Dear Mr Stacey
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedMuch pleased with this electronic box, so now i can fix definitely my camper!
It took a very long time to get it from Uk to Belgium, coz post office and tax office over here blocked it for several weeks.
But this is not your fault as I gave you a Uk delivery address .
Your part of the sending was perfect !!
Thanks.
Reply from Leisureshopdirect8 April 2022
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat Company to deal with.
I ordered the wrong part and returned via their website.
Very quick to respond (same day) and my account was credited within a day
Reply from Leisureshopdirect8 April 2022
Dear Alan
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery competitive price for the same item seen elsewhere and a despatched when said. Would consider using Leisure shop again.
Reply from Leisureshopdirect8 April 2022
Dear Bob
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedOn time and as ordered
Reply from Leisureshopdirect8 April 2022
Dear Mr Bassett
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedPrompt and efficient service.
Reply from Leisureshopdirect8 April 2022
Dear Mr Foulger
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedArrived on time and as expected
Reply from Leisureshopdirect8 April 2022
Dear Mr Law
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedSite is easy to order from. Product arrived promptly and well wrapped. Easy to use and store.
Reply from Leisureshopdirect8 April 2022
Dear Mrs Andrews
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedCheapest I could find, ordered and arrived quickly well packaged. Nice one
Reply from Leisureshopdirect8 April 2022
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service
Reply from Leisureshopdirect8 April 2022
Dear Mr Curtin
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood on line company, bought with confidence and wasn’t disappointed, good prices and prompt delivery, very pleased.
Reply from Leisureshopdirect8 April 2022
Dear Margaret
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
Bought a calor gas fire which was delivered within two days. Had a few minor problems with fire which customer services sorted out for us really quickly and efficiently. A pleasure dealing with this company and their price was really good, would not hesitate to use this company again. Very pleased.
Reply from Leisureshopdirect8 April 2022
Dear Mr Mccallum
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedHad slight problem with item but the returns team were excellent to deal with.
Their response was very quick. 10/10
Reply from Leisureshopdirect8 April 2022
Dear Mr Dale
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedEasy to navigate the website to find the item I wanted. Excellent communication informing of delivery. Very happy with service.
Reply from Leisureshopdirect8 April 2022
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service and quick response to a query I had with my purchase. Used this company before and will do again. Many thanks
Reply from Leisureshopdirect8 April 2022
Dear Mr Copithorne
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
Verifiedgreat delivery time, and exactly the part I needed to get my boiler back up and running. Will defo use again!
Reply from Leisureshopdirect8 April 2022
Dear Jamie
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood online service and delivery.
Reply from Leisureshopdirect8 April 2022
Dear Mr Donnelly
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedArrived quickly and well packaged.
Reply from Leisureshopdirect8 April 2022
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedFast response to my order. Trima product worked very well.
Reply from Leisureshopdirect8 April 2022
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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