Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,284 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 10 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedGreat service and delivery thanks
Reply from Leisureshopdirect8 April 2022
Dear Mr Paterson
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service from Leisure Shop Direct. The replacement glass lid for our caravan cooker arrived within two days and earlier than expected. Delivery driver was cheerful as always. Many thanks.
Reply from Leisureshopdirect8 April 2022
Dear Mr Durning
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedReally fast and just what i ordered definitely will use you again thankyou
Reply from Leisureshopdirect8 April 2022
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery difficult to contact and useless using the talk to button, but in the end made it through to the end. Product very good and arrived quickly
Reply from Leisureshopdirect8 April 2022
Dear John
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Verified1st class service from Leisure Shop. They knew exactly what I wanted & after I ordered the item I received it a few days later. Thank you.
Reply from Leisureshopdirect1 April 2022
Dear Paul
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuick efficient service, very pleased
Reply from Leisureshopdirect1 April 2022
Dear Mr McLachlan
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedBrilliant service, very fast and efficient
Reply from Leisureshopdirect1 April 2022
Dear Mr Thorpe
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedDelivered very promptly and do the job when fitted. Excellent.
Reply from Leisureshopdirect1 April 2022
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent quick delivery
Reply from Leisureshopdirect1 April 2022
Dear Ms Milines
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedMy order was dealt with quickly. It was sold at the best price on the internet and dispatched next woking day.
Reply from Leisureshopdirect1 April 2022
Dear Mr Smith
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
Verifiedfast delivery
Reply from Leisureshopdirect1 April 2022
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedYou were great we got the windbreak in two days
Reply from Leisureshopdirect1 April 2022
Dear Mrs Jacqueline
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedSearched around for the best value, we found it here. Great products and super fast delivery. A hassle free transaction. We will buy from here again.
Reply from Leisureshopdirect1 April 2022
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery easy to use website. Needed to clarify the size of an item, so sent an email. Very quick reply with clear explanation of the size.
Quick delivery. Would use again if I needed to.
Reply from Leisureshopdirect1 April 2022
Dear Coco
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent customer service and delivery.
Thanks guys.
Reply from Leisureshopdirect1 April 2022
Dear Mr Tolboys
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedAs good as always,thanks.
Reply from Leisureshopdirect1 April 2022
Dear Mr Elliott
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Verifiedthe heat pump was the correct one, a like for like swap and a two minute job to change. Really fast delivery too, happy days!
Reply from Leisureshopdirect1 April 2022
Dear Mr Walker
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery happy thank you for fast delivery 😊
Reply from Leisureshopdirect1 April 2022
Dear Mr Gallagher
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery efficient service.
Reply from Leisureshopdirect1 April 2022
Dear Mr Shepherdson
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery good service. Quick delivery of ordered item. Will use again when needed.
Reply from Leisureshopdirect1 April 2022
Dear Mr Taylor
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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