Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,284 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 10 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedGot exactly what I ordered and quicker than expected.
Reply from Leisureshopdirect25 March 2022
Dear Mr Watkins
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedThe part arrived quickly and was well package and as described. Fitted in minutes.
Job done no pain
Reply from Leisureshopdirect25 March 2022
Dear Mr Scott
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service, received a call to confirm my order, even asked certain details to make sure it was the correct part, was hear within few days, very happy overall with the service.
Reply from Leisureshopdirect25 March 2022
Dear Mrs Almack
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedUsing web site enabled us to find correct part which was delivered on time.
Reply from Leisureshopdirect25 March 2022
Dear Mr Smith
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedDidn't pay for quick delivery but got within a couple of days of the order been placed. Replacement parts did the trick.
Reply from Leisureshopdirect25 March 2022
Dear Mrs Perry
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedArrived quickly and as advertised. The price was competitive.
Reply from Leisureshopdirect25 March 2022
Dear Dave
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedEasy to order and fast delivery, allowing us to carry out the repairs quickly.
Reply from Leisureshopdirect25 March 2022
Dear James
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat Price and fast delivery
Reply from Leisureshopdirect25 March 2022
Dear Mr Massey
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery quick despatch, less than an hour after ordering, all items packed safely into one box.
Reply from Leisureshopdirect25 March 2022
Dear John
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedPrompt and efficient service.
Reply from Leisureshopdirect25 March 2022
Dear Mr Morrison
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat price, quick delivery, really pleased with the overall experience.
Reply from Leisureshopdirect25 March 2022
Dear Mr Dowling
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedTurnaround of my order very impressive, will buy again from this retailer.
Reply from Leisureshopdirect25 March 2022
Dear Mr Hilton
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedThe photo could be better and would've changed my order but with small adaption the product was ideal for me. Quick and efficient service. I will look here to see if I can source products again.
Reply from Leisureshopdirect25 March 2022
Dear Mr Agnew
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedOur request was dealt with promptly. Thank you. Our items arrived as expected, well packaged and on time. Good value for money. We shall certainly come to you for future needs.
Reply from Leisureshopdirect17 March 2022
Dear Mrs Jefferson
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedGood price for clutch lock, cheaper than Amazon. Despatch was as stated but it arrived a day late as it took a detour to Edinburgh for some reason only known to DPD
Reply from Leisureshopdirect17 March 2022
Dear Mr Huby
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat product & fantastic service with updates on shipping
Reply from Leisureshopdirect17 March 2022
Dear Leanne
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service arrived on time
Reply from Leisureshopdirect17 March 2022
Dear Mr Marsh
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent quick and easy service great parts definitely recommend.
Reply from Leisureshopdirect17 March 2022
Dear Keith
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood price when compared to other sites Delivered ahead of schedule. Not fitted yet so unable to feed back fully
Reply from Leisureshopdirect17 March 2022
Dear Mr Harris
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedThe item was despatched within 24hrs, as promised.Delivery made speedily from UK to USA and arrived on the date predicted and in good condition. Not yet fitted so no comment on quality/functionality as yet.
Reply from Leisureshopdirect17 March 2022
Dear Mr Robinson
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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