Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,277 reviews

Ratings and reviews last updated 7 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Dav
31 July 2019
Rated 4 out of 5 starsVerified

Very good service

Very good service. Can't rate the product itself as I haven't been able to fit it yet due to my caravan being in France but I don't foresee any problems and hopefully it will cure my old, leaking cassette valve

Read this review on Trustpilot
Brian Jelley
31 July 2019
Rated 5 out of 5 starsVerified

Excellent service

Excellent service, product arrived next day well packed and just as described.

Read this review on Trustpilot
Julian Weaver
26 July 2019
Rated 5 out of 5 starsVerified

Excellent quick service

Excellent quick service. Thanks.

Date of experience: 26 July 2019

Read this review on Trustpilot
Peter Herbertsandy, bedfordshire., GB
26 July 2019
Rated 5 out of 5 stars

When I ordered the dometic 1200…

When I ordered the dometic 1200 portable fridge at the best price I could find I was informed that delivery would be on 7/8/19 but was delivered today 26/7/19. great service .Highly recommend and will use their service again.

Read this review on Trustpilot
Lynda Menham
26 July 2019
Rated 5 out of 5 starsVerified

Best price I could find & super quick…

Best price I could find & super quick delivery

Read this review on Trustpilot
Graham Linley
25 July 2019
Rated 5 out of 5 starsVerified

Quick Delivery and the item was as…

Quick Delivery and the item was as described .

Read this review on Trustpilot
Rhys Jones
25 July 2019
Rated 5 out of 5 starsVerified

2nd Oven Shelf to Australia

I bought a 2nd shelf for our Aspire oven online from LeisureShopDirect. They were able to confirm the correct shelf, and supplied it to Australia within short timeframe. Best price by far, acceptable freight costs, far cheaper than sourcing here thru RV shops. Fits perfectly.

Read this review on Trustpilot
Mark Harlow
25 July 2019
Rated 5 out of 5 starsVerified

Great item, great service.

The item bought was exactly as described on the website. It arrived promptly and in good condition and fitted perfectly. A great experience from start to finish. Thank you.

Read this review on Trustpilot
John Bailey
24 July 2019
Rated 5 out of 5 starsVerified

Caravan fridge accessory

Item arrived on time, well packed and took only a minute to fit. Very satisfied.

Read this review on Trustpilot
Pete B
24 July 2019
Rated 5 out of 5 starsVerified

Reliable service

Whilst not necessarily the cheapest, it's always likely that Leisureshopdirect will have the part needed, in my experience. Quick delivery, good service. Recommended!

Read this review on Trustpilot