S Johnson
16 January 2019
16 January 2019
VerifiedGood service
Good service
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Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,276 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 7 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedGood service
Read this review on Trustpilot
VerifiedVery efficient with sending out order and helpful
Read this review on TrustpilotVerifiedExcellent service
Read this review on TrustpilotVerifiedEasy to order and quick to deliver will definitely use again.
Read this review on TrustpilotVerifiedExcellent, delivered soon after ordering, does the job, considerably cheaper than recommended retail price
Read this review on TrustpilotVerifiedProducts as described and shipped promptly to the US!
Read this review on TrustpilotVerifiedQuick responses to e mails and helpful advice given.
Look forward to future business with this company.
VerifiedBrilliant customer service. I made a mistake with my order but a quick email that prompted a reply from a very helpful young lady soon put things right. I will certainly use this company again.
Read this review on TrustpilotVerifiedItems sent promptly, good price, I'm happy!
Read this review on TrustpilotVerifiedI was impressed with the fast delivery thanks
Read this review on TrustpilotVerifiedFast delivery. Many thanks as if arrived before Christmas. Good communication regarding delivery and returning if damaged, which we didn’t need to do!
Read this review on TrustpilotVerifiedThe item I bought is well designed, of good quality.
It suits my need perfectly.
VerifiedI have had a number of dealings with this company and would recommend them to anybody
Read this review on TrustpilotVerifiedExcellent service
Read this review on TrustpilotVerifiedHad a bit of a problem with delivery but to be fair it wasn't leisureshop that was the problem it was DHL.
Would use again.
VerifiedExcellent service as usual from Leisure Shop
Read this review on TrustpilotVerifiedHave purchased several items all with prompt service and delivery and found them to be very helpful with advice over the phone. Will use again
Read this review on TrustpilotVerifiedExcellent delivery and very helpful staff during a phone call.
Would definitely recommend.
VerifiedOrder was delivered exactly as advised. Any queries I had were dealt with promptly & with courtesy.
Read this review on TrustpilotVerifiedVery Fast delivery
Part just as needed
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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