Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,276 reviews

Ratings and reviews last updated 7 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Theresa Grace
19 December 2018
Rated 5 out of 5 starsVerified

Ordered online and was very satisfied…

Ordered online and was very satisfied with efficiency in the way the order was processed. Delivered before expected delivery date which was great particularly in December when delays in delivery are usual.
The stove was exactly how it was described and we are extremely satisfied.

Read this review on Trustpilot
Odd Arild HøgsteinBergen, NO
19 December 2018
Rated 5 out of 5 starsVerified

Grei nettside med enkle funksjoner

Grei nettside med enkle funksjoner, og rask respons på spørsmål og rask ekspedering/sending av varen. Betalingsordning super.

Read this review on Trustpilot
Mr Parker
19 December 2018
Rated 5 out of 5 starsVerified

Excellent company

Excellent company, receive the package nice and early. I will shop with these again

Read this review on Trustpilot
Jodie
19 December 2018
Rated 5 out of 5 starsVerified

Excellent

Excellent communication about delivery.
Product exactly as described and great price.
Highly recommend.

Read this review on Trustpilot
BILL BARKER
19 December 2018
Rated 5 out of 5 starsVerified

The goods ordered arrived on time and…

The goods ordered arrived on time and were all present and correct, what more could you want. I have used this company before and will continue to use them in the future

Read this review on Trustpilot
Kevin
12 December 2018
Rated 5 out of 5 starsVerified

Very helpful staff

Very helpful staff. Emailed them with photos of the product I required and had a response within the hour. Ordered equipment and it was delivered within three days.
Much cheaper than going direct to the main supplier.
Will definitely use them again.

Read this review on Trustpilot
HARRIS
12 December 2018
Rated 5 out of 5 starsVerified

Spare cap ordered for Gaslow system

Spare cap ordered for Gaslow system. Received well packaged and best price that we had seen. Quick delivery. Would definitely use this comoany again.

Read this review on Trustpilot
Neil Hateley
12 December 2018
Rated 5 out of 5 starsVerified

Excellent service arrived quickly as…

Excellent service arrived quickly as described would recommend

Read this review on Trustpilot
Benjamin C
10 December 2018
Rated 5 out of 5 starsVerified

Great online store for caravan parts

Great shop, massive range of spare parts for my motorhome. Speedy delivery and great communication

Read this review on Trustpilot