John Mc Carthy
8 February 2019
8 February 2019
VerifiedExcellent service!
Excellent service!
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Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,276 reviews
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Ratings and reviews last updated 7 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedExcellent service!
Read this review on TrustpilotVerifiedRapid delivery
Read this review on TrustpilotVerifiedvery good service and products
Read this review on TrustpilotVerifiedHave used leisureshppdirect a few times now always delivered on time and always plenty choice
Read this review on TrustpilotVerifiedExcellent customer service, and order arrived earlier than expected.
A very helpful company to deal with.
VerifiedGreat price and fast delivery! Recommended!
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VerifiedAlthough I have yet to use the product, due to awful weather conditions, the service has been very good and thus far I am well pleased with the price and speedy delivery.
Read this review on TrustpilotVerifiedExcellent service
Read this review on TrustpilotVerifiedDelivered when said it would be. Just fitted it. Very easy. Thanks.
Read this review on TrustpilotVerifiedExcellent service
Read this review on TrustpilotVerifiedExcellent service. Thank you for posting to New Zealand.
Read this review on TrustpilotVerifiedAlways a good service and quick delivery.
Read this review on TrustpilotVerifiedFast delivery, well packaged. Great service! Thank you.
Read this review on TrustpilotVerifiedGood price and quick delivery.
Read this review on TrustpilotVerifiedgood service
Read this review on TrustpilotVerifiedA super company to deal with that answers email queries promptly. Very helpful in assisting you to find the right product.
The item I bought was £40 less here than would have cost elsewhere.
A great price, quick service and delivery which arrived well wrapped and in perfect condition.
Can highly recommend this store.
VerifiedA very easy to use web site.
I was looking for a spare part for my Thetford fridge.
So long as you have the model number its very easy to find stuff and the delivery was very quick. Two days earlier than stated.
Very satisfied and will use again.
VerifiedExcellent service would recommend this company
Read this review on TrustpilotVerifiedWe have had a few items from leisureshopdirect and been happy with them
Read this review on TrustpilotVerifiedWould not hesitate to recommend leisure shop direct. Have recently purchased a water pump from them, rang order through and spoke with a lovely lady who was extremely helpful. Had a small hiccup with my card but resolved quickly with PayPal and they even sent my parcel next day delivery at no extra cost to me. Brilliant service and wouldn’t go anywhere else 😋
Read this review on TrustpilotBefore we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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