Hylton Marshall
5 December 2018
5 December 2018
VerifiedGreat company very helpful & they found…
Great company very helpful & they found me an item that I needed at a good price Cheers 👍
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Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,338 reviews
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Ratings and reviews last updated 1 November 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 324 reviews between 30 July 2026 and 27 October 2026
Customers consistently describe Leisureshopdirect as an easy, reliable source of caravan, motorhome and camping parts. The website draws frequent praise for clear navigation, helpful diagrams and search tools that make identifying the right component straightforward, and ordering and checkout are repeatedly called quick and simple. Many highlight competitive prices, good stock levels and a wide selection, including hard-to-find spares for older vehicles that reviewers could not source elsewhere.
Delivery is regularly described as fast, well packaged and arriving within the stated timescale, with sensible postage options. Customer service also features strongly: reviewers mention prompt, knowledgeable replies to email queries, help tracking down the correct part number, and clear communication throughout. Many say they return again and recommend the company.
People report positive experiences with the products, noting good quality, accurate descriptions and parts that fit well, along with a wide selection covering hard-to-find and older caravan and motorhome spares.
People report positive experiences with ordering, noting a quick, simple process, good stock availability, clear delivery options and competitive prices, with repeat purchases and reordering described as easy.
People report positive experiences with delivery, noting fast dispatch, arrival within the stated time or next day, well-packaged parcels and a useful choice of timed or express options.
People report positive experiences with the website, noting clear layout, easy navigation and search, detailed photos, specifications and parts diagrams that make identifying the right component straightforward.
People report positive experiences overall, noting prompt and helpful email responses, knowledgeable advice on choosing correct parts, good communication and attentive service that leads them to recommend the company.
Showing our 4- & 5-star reviews
VerifiedGreat company very helpful & they found me an item that I needed at a good price Cheers 👍
Read this review on TrustpilotVerifiedGreat service thank you
Read this review on TrustpilotVerifiedGoods as expected and arrived quickly in A1 condition.
Read this review on TrustpilotVerifiedFound the item I wanted, ordered, delivered, I fitted it. Good service.
Read this review on TrustpilotVerifiedFast delivery and good price.
Read this review on TrustpilotVerifiedQuick response and fast delivery
Read this review on TrustpilotVerifiedQuick delivery no issues at all
Read this review on TrustpilotVerifiedThe purchase was straight forward and arrived quickly. I would definitely recommend this company
Read this review on TrustpilotVerifiedGreat service
Read this review on TrustpilotVerifiedYet another perfect transaction would recommend
Read this review on TrustpilotVerifiedExcellent product at an irresistible price, great for running cycle and golf. Dispatched very quickly indeed.
Read this review on TrustpilotVerifiedPleased with product and service delivery etc
Read this review on TrustpilotVerifiedFound spares for Macdee Metro flush syphon system, where all major plumbing outlets couldn't help, ordered online and came next morning, Brill
Read this review on TrustpilotVerifiedArrived as expected exactly as described.
Read this review on TrustpilotVerifiedReliable and very prompt service
Read this review on TrustpilotVerifiedExcellent service always
I totally recommend this company
VerifiedAlthough I had some initial issues with my order, this was quickly resolved by Leisure Shop Direct. They have an extensive range of spares and I will definitely buy from them again. Thank you.
Reply from Leisureshopdirect5 December 2018
Dear David,
Thank you for your review. I have had a look at the hinge that you ordered and I can see the image of the hinge was repeated on the product page. Thank you for highlighting this and to avoid any confusion to other customers we have already removed the second, duplicated image. As a gesture we will refund the postage today on your second hinge.
Regards
Leisureshopdirect Ltd
VerifiedDelivery was prompt and product brilliant (Provence Calor Gas Heater).
Ordering process was simple too.
Verifiedfast delivery, exactly as described,
Read this review on TrustpilotVerifiedGreat products and excellent delivery time. Would definitely recommend this company
Read this review on TrustpilotBefore we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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