Christine Ford
6 December 2018
6 December 2018
VerifiedExcellent
Promt, efficient - what more can you ask of an online provider?
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Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,338 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 1 November 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 324 reviews between 30 July 2026 and 27 October 2026
Customers consistently describe Leisureshopdirect as an easy, reliable source of caravan, motorhome and camping parts. The website draws frequent praise for clear navigation, helpful diagrams and search tools that make identifying the right component straightforward, and ordering and checkout are repeatedly called quick and simple. Many highlight competitive prices, good stock levels and a wide selection, including hard-to-find spares for older vehicles that reviewers could not source elsewhere.
Delivery is regularly described as fast, well packaged and arriving within the stated timescale, with sensible postage options. Customer service also features strongly: reviewers mention prompt, knowledgeable replies to email queries, help tracking down the correct part number, and clear communication throughout. Many say they return again and recommend the company.
People report positive experiences with the products, noting good quality, accurate descriptions and parts that fit well, along with a wide selection covering hard-to-find and older caravan and motorhome spares.
People report positive experiences with ordering, noting a quick, simple process, good stock availability, clear delivery options and competitive prices, with repeat purchases and reordering described as easy.
People report positive experiences with delivery, noting fast dispatch, arrival within the stated time or next day, well-packaged parcels and a useful choice of timed or express options.
People report positive experiences with the website, noting clear layout, easy navigation and search, detailed photos, specifications and parts diagrams that make identifying the right component straightforward.
People report positive experiences overall, noting prompt and helpful email responses, knowledgeable advice on choosing correct parts, good communication and attentive service that leads them to recommend the company.
Showing our 4- & 5-star reviews
VerifiedPromt, efficient - what more can you ask of an online provider?
Read this review on TrustpilotVerified1st class service, ordered 3pm turned up 9.30am next day. Very helpful staff.
Read this review on TrustpilotVerifiedBoth my purchases were exactly as ordered and delivered on time.
Read this review on TrustpilotVerifiedGreat service, very quick turn around from order and extremely helpful staff to me in Australia.
would highly recommend
VerifiedEasy ordering process, fast delivery. No problems great service
Read this review on TrustpilotVerifiedHad a little glitch when I received my goods, and the help and service level provided was excellent. Really happy and thankful for your help and efficiency.
Read this review on TrustpilotVerifiedOrdered item on the Friday and it arrived on the Monday. Cheapest price I could find, too :-)
Read this review on TrustpilotVerifiedUsed a number of times for various things, and will continue to do so. Not always the fastest despatch time, but website does show whether item is in stock or needs extra time to be sourced, and always great customer service.
Read this review on TrustpilotVerifiedL.E.D Caravan awning light
Very good item competitively priced and prompt delivery
Verifiedjust what I needed and at a good price a lot cheaper than another supplier who advertises as a Hymer part, but this is exactly the same!! Will be buying another two to replace original Hymer catches as lock barrels no longer available. Just need the same key locks to fit.
Read this review on TrustpilotVerifiedEasy to order, goods in stock, delivered in a timely manner, service hassle free.
Read this review on TrustpilotVerifiedWhat Evers ordered it arrives on time
Read this review on TrustpilotVerifiedAgain excellent service from Leisureshopdirect. They are always my first port of call for caravan parts. Quick and with competitive pricing.
Read this review on TrustpilotVerifiedFast, efficient service.
Read this review on TrustpilotVerifiedRecommended
Read this review on TrustpilotVerifiedVery helpful with phone order
Read this review on TrustpilotVerifiedExtremely fast delivery and good communication. Very helpful phone support.
Read this review on TrustpilotVerifiedHelpful and efficient service
Read this review on TrustpilotVerifiedArrived quickly & when I realised the item was damaged they issued me with a return label & sent a replacement immediately which arrived just 2 days later. Leisure shop direct were extremely helpful and friendly, they resolved the issue quickly and efficiently. Will definitely shop with them again.
Read this review on TrustpilotVerifiedExcellent service cant fault this company
5 stars
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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