TrustScore 4.6 | Based on 8,282 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 9 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedSuperb service from first contact to updates on delivery, great item at a great price, I’d highly recommend this company.
Date of experience: 23 September 2022
Reply from Leisureshopdirect29 September 2022
Dear Amanda
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedTook a few days but arrived in tact. Unfortunately it didn’t fit. No fault of the vendor. Happy to deal with them again.
Date of experience: 19 September 2022
Reply from Leisureshopdirect29 September 2022
Dear Mikel
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood products, at decent prices.
Dispatched quickly and received all in one piece.
Very well packaged,
Will definitely use again!
Date of experience: 22 September 2022
Reply from Leisureshopdirect29 September 2022
Dear Mr Beckmann
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuick & efficient delivery !
Date of experience: 15 September 2022
Reply from Leisureshopdirect29 September 2022
Dear Ms Griffiths
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery fast delivery and well packaged,part was as described
Date of experience: 16 September 2022
Reply from Leisureshopdirect29 September 2022
Dear Mrs Farrar
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedPrompt delivery, easy to use web site
Date of experience: 5 September 2022
Reply from Leisureshopdirect29 September 2022
Dear Mr Spicer
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedOrdered this as a replacement for a leaking tap and is exactly what I needed at a great price. Very quick delivery also.
Date of experience: 17 September 2022
Reply from Leisureshopdirect29 September 2022
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat price, very good quality part and fast response to a question asked!
Date of experience: 6 September 2022
Reply from Leisureshopdirect29 September 2022
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent company with the customer at its' heart.
Date of experience: 12 September 2022
Reply from Leisureshopdirect29 September 2022
Dear Mr Tucker
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedHaving found the clips for the Seitz fly screens on the 'net at a very high price. I checked leisureshopdirect and found them more competitively priced. Living in France I ordered them to be delivered to my daughter to avoid Brexit induced duty and customs charges. They were delivered promptly and will be received on her next visit.
Date of experience: 12 September 2022
Reply from Leisureshopdirect29 September 2022
Dear Nick
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery quick delivery, received less than 24 hrs from ordering.
Date of experience: 13 September 2022
Reply from Leisureshopdirect29 September 2022
Dear Mr Armstrong
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood service, good quality product.
Date of experience: 19 September 2022
Reply from Leisureshopdirect29 September 2022
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood price, good selection of products and excellent delivery.
Date of experience: 9 September 2022
Reply from Leisureshopdirect29 September 2022
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedAbsolutely spot on. Haven’t used in awning yet but had our first camp out in front room with granddaughter she loved it. Very spacious. Exactly what we wanted.
Date of experience: 17 September 2022
Reply from Leisureshopdirect29 September 2022
Dear Gary
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent company for caravan spares
Date of experience: 5 September 2022
Reply from Leisureshopdirect29 September 2022
Dear Mr Allen
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedOrder processed very efficiently as I would expect having paid £ 9.00 for next day delivery, however item arrived 5 days later.
I certainly will not be paying for this service ever again.
Item was fine no problem, don’t like paying for a service that’s not as described.
Iain Hancocks
Date of experience: 9 September 2022
Reply from Leisureshopdirect29 September 2022
Dear Mr Hancocks
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFast delivery and heater is just as expected, good quality and gives out a lot of heat. I was very happy with the service from this company and would use again.
Date of experience: 16 September 2022
Reply from Leisureshopdirect29 September 2022
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
I previously wrote a poor review regarding an Alko wheel handle on the 8th of August 22. I have since had my grievance explained to me by Craig at Leisureshopdirect and now understand that the problem was not their fault but that of Alko themselves who decided to change the colour of their product. So I would retract that review as this was no fault of Leisureshopdirecect. Jim.
Date of experience: 16 September 2022
Reply from Leisureshopdirect29 September 2022
Dear Mr Greenaway
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery good experience and great quality
Date of experience: 13 September 2022
Reply from Leisureshopdirect29 September 2022
Dear Mr Patterson
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedAs described, delivery was late due to industrial action by the Post Office, overall the transaction was smooth and painless
Date of experience: 8 September 2022
Reply from Leisureshopdirect29 September 2022
Dear Mr Chadwick
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
© Leisureshopdirect Ltd - 2004 . All rights reserved.
