Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,284 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 10 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
Great service thanks leisure shop
Reply from Leisureshopdirect5 August 2022
Dear Paul
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedOrdered several items now and although had one occasion where a product had some damage Craig did sort it out for me and that’s good customer service! So i would recommend this company to anyone.
Reply from Leisureshopdirect25 August 2023
Dear Customer,
Thanks for taking the time to write us a review. We are glad one of our team could help you make the ordering process easy for you. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedSuper fast delivery well packaged
Reply from Leisureshopdirect5 August 2022
Dear Stephen
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuick, efficient and a great product.
Reply from Leisureshopdirect5 August 2022
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
Excellent service order delivered promptly
Reply from Leisureshopdirect5 August 2022
Dear Andy
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Verifieditem arrived next day with free postage very impressed with your service will definitely buy from you again
thanks chris
Reply from Leisureshopdirect5 August 2022
Dear Chris
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedMy item arrived damaged, reported within a few hours of delivery. Now I did have an issue getting in touch their customer services, and left a one star review.
Since then Craig got in contact with me, and we managed to resolve the issue so that we are both happy. So amending my review to 5 stars, and I would look to this store for more purchases. Highly recommended.
Reply from Leisureshopdirect26 August 2022
Dear Graham
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedCould not fault the service. Ordered completely the wrong thing, refuned no quibbles on return. Many thaks.
Reply from Leisureshopdirect5 August 2022
Dear Mr Fitzgerald
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedAmazingly quick delivery. Best price on the net including Amazon and EBay.
Reply from Leisureshopdirect5 August 2022
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVango Shangri-La 10 air bed
Brilliant price
Fast delivery and good communication
5*
Reply from Leisureshopdirect5 August 2022
Dear Amy
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuality product and very quick delivery
Best price on the market
Would highly recommend
Reply from Leisureshopdirect5 August 2022
Dear Mr Doherty
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFantastic, swift delivery and extremely happy with my purchase.
Will definitely be ordering from them again soon.
Reply from Leisureshopdirect5 August 2022
Dear Mr Turner
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedSmall spare part that I didn't think would be available but it was from Leisureshopdirect. Sensible price and sent quickly. First class service, thanks!
Reply from Leisureshopdirect5 August 2022
Dear Mr Phil
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedA very simple order (2 very small and cheap items) which was handled quickly and professionally. The goods arrived in next to no time and were perfect for the job.
Highly recommended!
Thank you.
Reply from Leisureshopdirect5 August 2022
Dear Mr Phil
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
Verifiedprompt delivery and great item as described. would definitely use them again
Reply from Leisureshopdirect5 August 2022
Dear James
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuick service. Always check this site when buying spares for Motorhome.
Reply from Leisureshopdirect5 August 2022
Dear David
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedI ordered a replacement marker light for a motorhome - it arrived quickly and well packaged. Great job all round, thank you so much
Reply from Leisureshopdirect5 August 2022
Dear Mr Williamson
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedItem just as desciribed. Good quality at a reasonable price. Rapid delivery.
Reply from Leisureshopdirect5 August 2022
Dear Mr Forster
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedAvtex TV cheapest price, arrived early no issues, well poached and shipped and works perfectly.
Reply from Leisureshopdirect5 August 2022
Dear Stewart
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service thank you
Reply from Leisureshopdirect5 August 2022
Dear Andy
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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