Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,284 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 10 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedQuality product at the right price, good delivery service and easy to fit, thank you.
Reply from Leisureshopdirect5 August 2022
Dear Mr Worsley
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedEasy to find the spare part I needed for my caravan and super quick delivery.
Reply from Leisureshopdirect5 August 2022
Dear Mr Briggs
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service, item exactly ad described, value for money too. 5*
Reply from Leisureshopdirect5 August 2022
Dear Mr Skyba
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFast delivery great product
Reply from Leisureshopdirect5 August 2022
Dear Mr Holden
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedDelighted with the speed of dispatch and delivery. Fixed our problem with the fridge not connecting to the gas straightaway.
Reply from Leisureshopdirect5 August 2022
Dear Ms Pattison
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service yet again.
Reply from Leisureshopdirect29 July 2022
Dear Mr Thomas
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuick and easy, thank you
Reply from Leisureshopdirect29 July 2022
Dear Alvin
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFair price and prompt delivery. What more could you want??
Reply from Leisureshopdirect29 July 2022
Dear Terry
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGo raibh maith agaibh. Serbhís tapaidh.
Reply from Leisureshopdirect29 July 2022
Dear Mr Roe
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat product delivered on time in pristine condition. Will definitely purchase from this supplier again! Leisureshopdirect has been bookmarked on my search engine ready for future use!
Reply from Leisureshopdirect29 July 2022
Dear Ms Dewis
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedI broke the hinges on the wet locker on my caravan by brushing it against a stone wall. A google search showed that Leisureshopdirect had stock. I ordered them and they were delivered quicky to the site we were staying at. I fitted them straight away and all was well.
Reply from Leisureshopdirect29 July 2022
Dear Mr Walsh
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedRien à signaler
Reply from Leisureshopdirect29 July 2022
Dear Mr Blot
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedBrilliant from m ordering to delivery thank you.
Reply from Leisureshopdirect29 July 2022
Dear Ms Connolly
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery good service
Reply from Leisureshopdirect29 July 2022
Dear Royce
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedWas great, delivery of product.
Reply from Leisureshopdirect29 July 2022
Dear Chris
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedSearched everywhere for replacement adjustable feet for my caravan step but only Leisureshopdirect seemed to stock them. The price was very reasonable and they were delivered within 48 hrs so excellent service.
Will definately use again.
Reply from Leisureshopdirect29 July 2022
Dear Mr Phillips
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedI was looking for what I was lead to believe was a very expensive and hard to get replacement part for a dometic sink unit.
Found it on this suppliers website and at a very agreeable price.
Must admit very lucky to obtain the last one in stock.
The service was brilliant, item dispatched within hours of ordering.
Delivered on time, well packaged.
Ideal, will certainly check this supplier when other items are required.
Reply from Leisureshopdirect29 July 2022
Dear Graham
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedProvided quickly and well packaged
Reply from Leisureshopdirect29 July 2022
Dear Mr Hall
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedThe product is fabulous and now I’ve read the instructions I know how to use it properly
Read this review on TrustpilotVerifiedWent online, saw what I needed, ordered it and it was delivered really quickly. Good service!
Reply from Leisureshopdirect29 July 2022
Dear Eric
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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