Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,284 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 10 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedHad no problems prompt delivery
Reply from Leisureshopdirect29 July 2022
Dear Dave
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedWhen Courier Company failed to deliver products on time or clarify the situation with Leisureshopdirect they sent products again with different Courier for delivery within 24 hours. Would certainly use them again.
Reply from Leisureshopdirect29 July 2022
Dear David
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedYour service and delivery were excellent. Part ordered on Sunday afternoon, and delivered by DPD early Monday morning.
Reply from Leisureshopdirect29 July 2022
Dear Mr Bush
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service and customer communication resulting in 100% satisfaction.
Reply from Leisureshopdirect29 July 2022
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat products ..exactly what I needed...delivery was prompt.... shame the correspondent stated MR Jenny Wood...when quite clearly...I'm female 🤣
Reply from Leisureshopdirect29 July 2022
Dear Jenny
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service. Goods arrived on time. I had a minor issue with one of the items which was sorted quickly. Would recommend and use again.
Reply from Leisureshopdirect29 July 2022
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedNeeded a part for our caravan, it was so easy and simple and it was delivered next working day. I would definitely recommend using leisureshopdirect to anyone
Reply from Leisureshopdirect29 July 2022
Dear Mrs Leaworthy
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service, great product, great price. What’s not to like.
Reply from Leisureshopdirect29 July 2022
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFast delivery and the product was spot on! Will definitely use again for any replacement fittings for my caravan
Reply from Leisureshopdirect29 July 2022
Dear Mr Taylor
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuick delivery
Reply from Leisureshopdirect29 July 2022
Dear Luke
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedNew winding handles for the Motorhome roof lights. Arrived in 24 hours. Fitted in minutes. Now works like it was new. I wish I’d found them online years ago. Brilliant service. Thank you.
Reply from Leisureshopdirect29 July 2022
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedAbsolutely brilliant service. I ordered after breakfast and I had my chair the next day. Very happy with my camping chair, a good make, Vango and made from plastic bottles thus with good eco credentials.
Reply from Leisureshopdirect29 July 2022
Dear Mr Smith
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat product at a really good price, arrived really quickly using DPD which was also a bonus.
Reply from Leisureshopdirect29 July 2022
Dear Tarun
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedOrdered 2 x caravan fridge trays - but there was no mention that 2 x clips also needed to be purchased to ensure fitment! Problem created was resolved and was handled in a very helpful and customer focused way, thank you.
Reply from Leisureshopdirect29 July 2022
Dear Mr Lewis
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Excellent service and response to specific needs. Quick to adjust order details to change delivery needs to meet urgent situation.
Reply from Leisureshopdirect21 July 2022
Dear Mr Griffiths
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service, item arrived well packaged and within 48 hours. Would recommend to friends.
Reply from Leisureshopdirect21 July 2022
Dear Jackie
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedThe right part. Delivered quickly and a good price
Reply from Leisureshopdirect21 July 2022
Dear Timothy
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFast and efficient delivery and great product.
Reply from Leisureshopdirect21 July 2022
Dear Clare
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent product delivered as promised
Reply from Leisureshopdirect21 July 2022
Dear Phil
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedNo issues with ordering and arrived faster than expected very good buy
Reply from Leisureshopdirect21 July 2022
Dear Peter
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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