Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,284 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 10 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedExcellent service, prompt postage and good prices too.
Reply from Leisureshopdirect20 July 2022
Dear Mr Ward
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service. delivered as stated.
It was a direct replacement for an older model. Fitted easily and is up and working.
Reply from Leisureshopdirect20 July 2022
Dear Tony
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service and swift reply when I had a problem !
Reply from Leisureshopdirect20 July 2022
Dear Mr Jones
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedI was so impressed and I would highly recommend them.
I searched on line for a Darby Outwell electric B B Q and Leisureshop had this product and a good price.
The delivery was free and it even came within 2 days. Well done Leisureshop you have got it right.
Reply from Leisureshopdirect20 July 2022
Dear Mrs Thompson
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedSuperb - really good website - easy to order - great prices and next day delivery. Be a regular customer.
Reply from Leisureshopdirect20 July 2022
Dear Brendan
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood product as discribed. Post and packing slightly expensive. Prompt service.
Reply from Leisureshopdirect20 July 2022
Dear Mr Holland
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service, quick item dispatch. Recommended.
Reply from Leisureshopdirect20 July 2022
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuick response when the gliders were needed in a hurry. Very good. Unfortunately I found they had screw holes oriented in the wrong direction but did not matter this time as out if sight. It worked as well fitted on backwards! It might be an idea to highlight the orientation of screw holes in the advert.
Reply from Leisureshopdirect20 July 2022
Dear Mr Barber
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedDelivery earlier than expected and products exactly as ordered. Will use again.
Reply from Leisureshopdirect20 July 2022
Dear Mr Hayter
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedQuality Thetford parts
Reply from Leisureshopdirect20 July 2022
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedEasy order and quick delivery
Reply from Leisureshopdirect20 July 2022
Dear Ritchie
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedWell priced and good delivery timescale
Reply from Leisureshopdirect20 July 2022
Dear Mr Belshaw
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood service and products at a very competitive price.
My only negative comment would be that the various parts of the product were taped together with packing tape so all the glue was left when the tape was peeled off. Took an hour with white spirit to remove all the glue.
Reply from Leisureshopdirect20 July 2022
Dear Mr Paterson
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service, goods arrived within two days from ordering to delivery in North West Scotland campsite.
Reply from Leisureshopdirect20 July 2022
Dear Sandy
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service. Items delivered very quick
Reply from Leisureshopdirect20 July 2022
Dear Mr Griffin
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service great product fast delivery
Reply from Leisureshopdirect20 July 2022
Dear Derek
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFrom simple ordering process to swift and safe delivery of good quality items - faultless and to be recommended.
Reply from Leisureshopdirect20 July 2022
Dear Mr Williams
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery quick service
Reply from Leisureshopdirect20 July 2022
Dear Mr Harris
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedOrdered a new garage door handle for my Chausson Motorhome, first class service & speedy delivery, would use again
Reply from Leisureshopdirect20 July 2022
Dear Mr Plumb
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedBought a Royal camping fridge which was delivered a day early have used it for 2 weeks whilst on holiday in very unusually high temperatures for this country and it has been amazing. Fabulous service and an amazing product
Reply from Leisureshopdirect20 July 2022
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
Already member? Sign in
© Leisureshopdirect Ltd - 2004 . All rights reserved.
Loading...
