Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,284 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 10 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedFantastic service provided and extra quick delivery 👍⭐️⭐️⭐️⭐️⭐️
Reply from Leisureshopdirect1 July 2022
Dear Phillip
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedUnable to find door plate unless buy complete door latch but Leisure direct sold item individually so very please will shop again.
Reply from Leisureshopdirect1 July 2022
Dear Mr Pressnell
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedPrompt delivery well packaged and good price
Reply from Leisureshopdirect1 July 2022
Dear Goodwin
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedUnfortunately i did not need the pump i ordered and returned it a refund was credited to my account in 24hrs
Reply from Leisureshopdirect1 July 2022
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service, fast delivery and exactly what I needed.
Reply from Leisureshopdirect1 July 2022
Dear Mr Byrne
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedEasy to order and good quality
Reply from Leisureshopdirect1 July 2022
Dear Toni
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedVery happy with out parasol replacement.
Easy to order, very clear measurement table.
Arrived within days!
Reply from Leisureshopdirect24 June 2022
Dear Clare
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuick and efficient
Reply from Leisureshopdirect24 June 2022
Dear Ray
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedBest price quick delivery can’t fault service
Reply from Leisureshopdirect24 June 2022
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedPerfect service
Reply from Leisureshopdirect24 June 2022
Dear Mr Neal
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFirst class service.
Reply from Leisureshopdirect24 June 2022
Dear Mr Bishop
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedItems arrived quickly and as described.
Reply from Leisureshopdirect24 June 2022
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedI ordered a Vango Porch awning on the Wednesday and it was delivered on the Friday morning. I have saved approx £400 on this item. Although it was last years model it was still brand new and hadn’t been out the box. Have used a couple of times and am really satisfied.
Reply from Leisureshopdirect24 June 2022
Dear Shaun
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedAlways the same excellent service that's why I have kept coming back for thd last 20+ years
Reply from Leisureshopdirect24 June 2022
Dear John
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedSuper fast delivery!! Ordered the wrong model, they organised the collection and sent to new model out just as fast as the original delivery. Refreshing service from this company and only the first time I have used them. Definitely not the last.
Reply from Leisureshopdirect24 June 2022
Dear Garratt
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedBrilliant service. The item was delivered quickly and well packaged. Transaction was easy and straightforward from start to finish.
Reply from Leisureshopdirect24 June 2022
Dear Ms Tyrell
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedPrompt delivery. Very pleased with the item. Good customer service
Reply from Leisureshopdirect24 June 2022
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service
Reply from Leisureshopdirect24 June 2022
Dear Mr Broadway
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedCraig at Leisureshop has been very helpful in trying to resolve delivery issues. Very happy with customer support!
Reply from Leisureshopdirect24 June 2022
Dear Robert
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service and quick delivery
Reply from Leisureshopdirect24 June 2022
Dear Valerie
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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