Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,284 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 10 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedFast delivery. Would certainly use them again.
Reply from Leisureshopdirect17 June 2022
Dear Mr Brown
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service, parts fitted as supposed to and doing their job as should, a replacement mains connection point due to broken cover/flap and a broken hatch open retainer replaced, only minor things but I fix things its what I do
Reply from Leisureshopdirect17 June 2022
Dear Nigel
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedTop Seller A+++++
Reply from Leisureshopdirect17 June 2022
Dear Nigel
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood price and very fast delivery
Reply from Leisureshopdirect17 June 2022
Dear Mr Marshall
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery good service
Reply from Leisureshopdirect17 June 2022
Dear Andrew
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood quick service,with no problems.
Reply from Leisureshopdirect17 June 2022
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFantastic from order to delivery. No messing around trying to find the best price. No traipsing around shops. Did it at my "leisure" then sat back and waited for the delivery.
Reply from Leisureshopdirect17 June 2022
Dear Mrs Jenkins
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedOrder was fast and on time kept me informed all the way
Reply from Leisureshopdirect17 June 2022
Dear Lesley
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedHaving attended a Caravan and Motorhome Club course on manoeuvring I learnt about the benefits of the Locknlevel system, particularly in relation to fitting an ALKO immobiliser at the same time as levelling. I am looking forward to its first use this weekend. Leisure Direct were the most competitive price and their delivery was very rapid.
Reply from Leisureshopdirect17 June 2022
Dear Mr Edmonds
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery quick service. Excellent
Reply from Leisureshopdirect13 June 2022
Dear John
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedEasy to use and very good service
Reply from Leisureshopdirect13 June 2022
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuick delivery, right product.
Reply from Leisureshopdirect13 June 2022
Dear Vivian
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedWork brilliantly
Reply from Leisureshopdirect13 June 2022
Dear Jeffrey
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedOn time great part great service
Reply from Leisureshopdirect13 June 2022
Dear John
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedLeisureshopdirect went out of their way to help us when our Motorhome step broke supplying us with new one very promptly. Couldn't praise this company enough Many thanks
Reply from Leisureshopdirect13 June 2022
Dear Dave
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
I received the replacement dome on Monday and fitted it to my Motorhome yesterday.
Thank you for all your help and support, I am so glad I waited for the white as it looks a fantastic replacement to the original and it was straightforward to fit. Karen, you certainly took customer services to a different level and I am very grateful for the way in which you handled my order and so quickly too, I was surprised to receive the package so soon. A great product, competitive price and excellent service from Leisure Shop Direct and DPD.
A very satisfied customer
Thank you again.
Ray
Norfolk
Reply from Leisureshopdirect13 June 2022
Dear Mr Nash
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood prices and arrived quickly
Reply from Leisureshopdirect13 June 2022
Dear Scott
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedThe product i bought, replacement poles for a wind break, were exactly what i had been looking for.
Arrived on time and when they said…
Happy customer here…….
Reply from Leisureshopdirect13 June 2022
Dear John
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellant service and delivery
Reply from Leisureshopdirect13 June 2022
Dear Diane
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
The ordering process was simple and easy to navigate, however, it still couldn’t compete with my stupidity. LOL
However, Claire was there to sort my mistakes out with a simple email. Thanks very much, will definitely use them again.
Reply from Leisureshopdirect13 June 2022
Dear Mr Dean
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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