Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,284 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 10 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedVery good response on time all good
Reply from Leisureshopdirect3 June 2022
Dear Mr Toomer
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedParts for Thetford fridge to replace broken/missing items on recently purchased used tourer. Genuine parts delivered quickly and arrived well packed.
Reply from Leisureshopdirect3 June 2022
Dear Graham
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat price, quick delivery, good product.
Who could ask for more than that.
Reply from Leisureshopdirect3 June 2022
Dear Mr Rushton
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery helpful with product enquiries. Prices are reasonable and quick delivery.
Reply from Leisureshopdirect3 June 2022
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery good service which I found easy to use, thankyou.
Reply from Leisureshopdirect3 June 2022
Dear Mr Mullen
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedEasy ordering and super fast delivery A+++
Reply from Leisureshopdirect3 June 2022
Dear Mrs Jarvis
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat speedy service and was exactly as described, will use again!
Reply from Leisureshopdirect3 June 2022
Dear Mark
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedSuperb service! Great prices and fast delivery with plenty of communication on their progress.
Thoroughly recommend Leisureshopdirect
Reply from Leisureshopdirect3 June 2022
Dear Mr Smith
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood website, fair prices, items in stock, quick delivery. Will use again.
Reply from Leisureshopdirect3 June 2022
Dear Sam
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedWeb site could be made easier to use
Reply from Leisureshopdirect3 June 2022
Dear Davies
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedI purchased a roof light and a porch awning for the caravan. Both were delivered very quickly and were well packed. Great service.
Reply from Leisureshopdirect3 June 2022
Dear John
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedI do not comment until such time I have used the item bought
Reply from Leisureshopdirect3 June 2022
Dear Hulin
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service, came when it said they would. Our Blinds are now working perfectly. Good site and easy to use
Reply from Leisureshopdirect3 June 2022
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedMy order arrived exactly what I wanted in a few days. What more can you expect
Thank you
Reply from Leisureshopdirect3 June 2022
Dear Mr Hanley
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service
Reply from Leisureshopdirect3 June 2022
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFast, excellent service . Great product.
Reply from Leisureshopdirect3 June 2022
Dear Alisa
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedOrdered parts on Thursday morning - paid for 24hr tracked as I needed them before I went away on the Monday - they arrived Monday
A note I am adding is that leisureshopdirect have been in touch with me and an apology has been accepted the problem was not with them but with the postal company many thanks Martin
Reply from Leisureshopdirect3 June 2022
Dear Martin
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Verifiedhelpful and very communicative. gave me exactly the dimensions of the seal for our porta-loo. thanks for the help
Reply from Leisureshopdirect27 May 2022
Dear Mr Buchan
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedWas worried that the part wanted might not fit but was advised that the part was used since 2010. Brilliant
Reply from Leisureshopdirect27 May 2022
Dear John
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedNot one problem from start to finish. Fits oven perfect.
Reply from Leisureshopdirect27 May 2022
Dear Darren
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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