Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,284 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 10 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedExcellent service great price arrived in 24 hours DPD great too ! Thanks
Reply from Leisureshopdirect13 June 2022
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedOrdered and delivered in less than 24 hours! Brilliant service 😊
Reply from Leisureshopdirect13 June 2022
Dear Lesley
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Verifiedbought a extra shelf for our spinflo midi prima mk3 oven for our motorhome,
was a perfect fit and just like the original, excellent service and quick delivery,
Reply from Leisureshopdirect13 June 2022
Dear Mr White
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service
Reply from Leisureshopdirect13 June 2022
Dear Mr Burt
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Verifiedprompt delivery, good website
Reply from Leisureshopdirect13 June 2022
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service and very helpful
Bought just a bit of trim for my caravan
And was treated like a valued customer
Reply from Leisureshopdirect13 June 2022
Dear David
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedWhole process was easy and product arrived quickly and in perfect condition.
Reply from Leisureshopdirect13 June 2022
Dear Malvern
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuality item and good price. Delivered next day. Couldn't ask for more.
Reply from Leisureshopdirect13 June 2022
Dear Mr Stone
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedDometic Flytec flyscreen. My online purchase was processed promptly but when it arrived the packaging was torn and in poor condition. The contents look OK, not damaged, but I won't be sure if any parts are missing until it gets installed in August. Leisureshopdirect were very sorry to hear about the damaged package and apologised via personal emails. Very attentive after sales service
Reply from Leisureshopdirect13 June 2022
Dear Mr Hocknell
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedArrived in timely manner.
Easily fitted.
Reply from Leisureshopdirect13 June 2022
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedEverything good
Reply from Leisureshopdirect13 June 2022
Dear Carol
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service and product.
Reply from Leisureshopdirect13 June 2022
Dear David
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat value and fast delivery for a specialist product. Leisureshopdirect is hereby recommended!
Reply from Leisureshopdirect3 June 2022
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedI made a mistake while ordering which was sorted out immediately thanks guys 👍👍
Reply from Leisureshopdirect3 June 2022
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedArrived quickly. It actually works so very well telling me how much gas is in my 47kg bottle. I mark the gas bottle every time I check it. Brilliant.
Reply from Leisureshopdirect3 June 2022
Dear Mrs Swift
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service and super quick delivery
Reply from Leisureshopdirect3 June 2022
Dear Samantha
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat delivery time and good comunication
Reply from Leisureshopdirect3 June 2022
Dear Paul
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedKnowledgeable, timely, helpful, efficient & prompt.
Reply from Leisureshopdirect3 June 2022
Dear Delph
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedIsabella Loke chairs as described, very comfortable, reasonably light weight and they do fold extremely flat compared to other similar chairs. Service excellent from Leisureshopdirect with a quick response and delivery. Will definitely use again
Reply from Leisureshopdirect3 June 2022
Dear Andy
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service, prompt and professional,, did as it said on the can.
Reply from Leisureshopdirect3 June 2022
Dear Mr Cullen
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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