Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,284 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 10 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedGreat service my order was posted the day I placed the order and delivery was just 2 days, highly recommend Leasure shop direct.
Reply from Leisureshopdirect18 February 2022
Dear Jeffrey
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service throughout real happy with the price and customer service
Reply from Leisureshopdirect18 February 2022
Dear Gwenda
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service, ordered on Sunday at 3pm and was delivered by Monday 10am
Can’t ask for better than that aswell as been the cheapest price around for the fridge
Reply from Leisureshopdirect18 February 2022
Dear Jason
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent fast service
Reply from Leisureshopdirect18 February 2022
Dear Sarah
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedPart I ordered came promptly and the website was easy to use.
Reply from Leisureshopdirect18 February 2022
Dear Gary McMillan
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFirst time I have shopped here won’t be the last, first class service
Reply from Leisureshopdirect18 February 2022
Dear Garry
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedI am a old guy not very good at computers but they made it easy for me. Great pump very good price and very fast delivery thank you
Reply from Leisureshopdirect18 February 2022
Dear Rose
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Excellent company to deal with. Good price on a replacement glass cooker lid and speedy delivery
Reply from Leisureshopdirect18 February 2022
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service thank you
Reply from Leisureshopdirect18 February 2022
Dear David
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery speedy and professional service
Reply from Leisureshopdirect18 February 2022
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedBest price we could find and excellent, fast delivery . We would definitely use them again and recommend them .
Reply from Leisureshopdirect11 February 2022
Dear Mr Smith
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedGood service and delivery with a fair priced item.
Reply from Leisureshopdirect11 February 2022
Dear Mr Evans
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedBest price I could find on the internet and delivered next day.. Can't go wrong!
Reply from Leisureshopdirect11 February 2022
Dear Mr Stevens
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFantastic Service Five Star.
Reply from Leisureshopdirect11 February 2022
Dear Mrs Johnston
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedReceived hartal evo caravan door lock with two keys promptly suitably packed used it as spare for my caravan door after having lock fail twice in four years. Ther was no choice of lock numbers so does not match current keys but beggars cannot be choosers
Reply from Leisureshopdirect11 February 2022
Dear Robert
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service
Reply from Leisureshopdirect11 February 2022
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedAll goods arrived in excellent condition, as described, well packaged and in the time stated.
Reply from Leisureshopdirect11 February 2022
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedItem arrived well packed and very quickly - excellent service - many thanks!
Reply from Leisureshopdirect11 February 2022
Dear Mr Lyon
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedThe part was exactly what we wanted and works well. Given a 4 rather than a 5 as it said next day delivery and we had to wait 3 days. It wasn't an issue for us, but shouldn't say next day delivery if you can't do it.
Reply from Leisureshopdirect11 February 2022
Dear Mr Whetton
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedArrived on time, all good.
Reply from Leisureshopdirect11 February 2022
Dear Kevin
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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