Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,284 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 10 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedQuick response. Helpful staff. Correct Product identified and as described. Bit expensive though hence the 4*
Reply from Leisureshopdirect4 February 2022
Dear Phil
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood quality items, delivered quickly.
Reply from Leisureshopdirect11 February 2022
Dear David
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood, correct stock, well packaged and delivered on time.
Reply from Leisureshopdirect4 February 2022
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedProduct fantastic, good quality, competitively priced. Dispatched from Leisureshopdirect promptly. Unfortunately, there was some sort of problem with the couriers and the package took a whole 3 days to arrive. I must add, that the problem lay solely with the courier and not with leisureshopdirect who were quick to apologise for the delay, even though it wasn't there fault. A company well worth trading with as they obviously care about their customers as individuals unlike some other much larger companies to whom you are just another customer number.
Reply from Leisureshopdirect4 February 2022
Hi Paul,
I am sorry to hear this. Please see the email I have now just sent you (please check your junk box if not visible in main inbox), thank you.
Kind regards Craig
VerifiedAll of the items were as described and all arrived in good condition and on time.
I am in the process of installing, as upgrades to my Campervan, in time for the new season.
Reply from Leisureshopdirect4 February 2022
Dear Ian
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedOrdered tent and got delivered nxt day,always kept informed of delivery and notified with 1 hour time slot,obviously can’t check tent until better weather but good service .
Reply from Leisureshopdirect4 February 2022
Dear Mr Bennie
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedAbsolutely fantastic service, super fast delivery, packaged brilliantly, would
Definitely recommend and use again
Reply from Leisureshopdirect4 February 2022
Dear Alan
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent rapid delivery after ordering
Reply from Leisureshopdirect4 February 2022
Dear Mr Pendlebury
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedOrdered wrong item, on advice from repairer, returned no problem, excellent service
Reply from Leisureshopdirect4 February 2022
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedHaving lost one of our fridge vent covers, we needed a replacement. The website showed the relevant measurements clearly which was helpful with so many options to choose from. Delivery was as stated, and product fitted perfectly. Would use again if we lose another cover!
Reply from Leisureshopdirect4 February 2022
Dear Jane
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedThis abd a previous order all bought and delivered with full satisfaction. Thank uou
Reply from Leisureshopdirect4 February 2022
Mr Stuart
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFast, reliable service. Easy to find what you need.
Reply from Leisureshopdirect4 February 2022
Dear Chirnside
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery easy to select products and a day after payment they arrived on my door step.
Excellent.
Reply from Leisureshopdirect28 January 2022
Dear Mr Lee
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedArrived on time. Exactly what I ordered. Great.
Reply from Leisureshopdirect28 January 2022
Dear Mr Robbins
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service and Superfast delivery
Reply from Leisureshopdirect28 January 2022
Dear Mr Cullen
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service,will definitely use again
Reply from Leisureshopdirect28 January 2022
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedA1. Many Thanks.
Reply from Leisureshopdirect28 January 2022
Dear John
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service
Reply from Leisureshopdirect28 January 2022
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service and great delivery next day no problems.
Good quality products at good prices.
Can not fault
Reply from Leisureshopdirect28 January 2022
Dear Ian
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFast delivery. Great price. perfect replacement for my old heater tank
Reply from Leisureshopdirect28 January 2022
Dear Gerard
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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