Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,284 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 10 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedThe item came in a couple of days and worked well in replacing a water cap that was taken from my rented motorhome.
Reply from Leisureshopdirect10 December 2021
Dear Mr Sighe,
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future!
Customer Services
Leisureshopdirect Ltd
VerifiedA good prompt service and my item came well packed and is what I expected as usual from my previous dealings with leisureshopdirect.
Reply from Leisureshopdirect10 December 2021
Dear Mr Hayes,
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Bought grommets for stove top. Excellent product, great communication and speedy delivery. Thanks
Reply from Leisureshopdirect10 December 2021
Dear Mr Rumbold,
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service...fast delivery and very good prices
Reply from Leisureshopdirect10 December 2021
Dear Julie,
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedMy first order from Leisureshopdirect and all went really well. The prices were competative and the order process straight forward. Items were dispatched quickly and received as described. Would recommend.
Reply from Leisureshopdirect10 December 2021
Dear Mr Leslie,
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Verifiedarrived on time . all working as it should. will be using leisure shop direct yet again. never had a problem with items or deliveries
Reply from Leisureshopdirect3 December 2021
Dear Andre
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service and a great product - pleased to receive points as well which was a bonus.
Reply from Leisureshopdirect2 December 2021
Dear Nicholas
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedLights were as stated and came in good time. Very happy with Leisureshopdirect
Reply from Leisureshopdirect2 December 2021
Dear Scott
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery fast delivery , competitively priced item.
Reply from Leisureshopdirect2 December 2021
Dear Pam
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedWebsite was easy to use and information was clear.
We were happy with the price of the awning.
We were informed of the delivery day and the Awning arrived within the time slot.
Have not unpacked or tried the awning yet due to adverse weather.
Happy with the company.
Reply from Leisureshopdirect2 December 2021
Dear Michael
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuick and efficient processing and delivery.
Reply from Leisureshopdirect2 December 2021
Dear Ford
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedThank you all so much for getting my order out so quickly it arrived in perfect condition and quick
Reply from Leisureshopdirect29 November 2021
Dear John
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedItem arrived earlier than told very pleased with it
Reply from Leisureshopdirect29 November 2021
Dear Ron
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service, great customer support,
Reply from Leisureshopdirect29 November 2021
Dear Mr Fothergill
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedThe item was at the right price, and delivered a day early. So was well pleased.
Reply from Leisureshopdirect26 November 2021
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery quick response next day delivery, quick and easy to order, perfect.
Reply from Leisureshopdirect26 November 2021
Dear Mr Branson
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Verifiedgood price, arrived very quickly, everything in the box, no problems well pleased.
Reply from Leisureshopdirect26 November 2021
Dear Mr Archdale
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat company to deal with, very prompt delivery on next day service, genuine Alko spares along fair prices
Thankyou.
Reply from Leisureshopdirect26 November 2021
Dear Mr Staines
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedWe weren't sure our cable would fit and still go in the bag but it did. Great that it will take up less space but still unwind FULLY when we hook up to mains electric.
Good delivery too.
Reply from Leisureshopdirect26 November 2021
Dear Kath
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedOrdered parts for our caravan and great service and posted when they said
Great service and delivery
Reply from Leisureshopdirect26 November 2021
Dear Mrs Toms
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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