Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,284 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 10 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedGood products at reasonable price's and fast delivery.
Reply from Leisureshopdirect26 November 2021
Dear Mr Whinnery
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery good service
Reply from Leisureshopdirect26 November 2021
Dear Pinnock
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
Verified1st class service from start to finish
Reply from Leisureshopdirect26 November 2021
Dear Mckever
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedProduct arrived quickly but as yet not tried and tested
Reply from Leisureshopdirect26 November 2021
Dear Mr Daniels
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedGood service. Easy ordering . Quick delivery.
Reply from Leisureshopdirect26 November 2021
Dear Mr Braniff
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuality item. Received quickly
Reply from Leisureshopdirect26 November 2021
Dear Mr Scott
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExactly what I wanted and delivered really quickly.
Reply from Leisureshopdirect26 November 2021
Dear Gerry
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery fast service with easy ordering.
Reply from Leisureshopdirect26 November 2021
Dear Carol
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedWhat can I say just great service
Reply from Leisureshopdirect26 November 2021
Dear Mr Jones
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuick delivery. Product as described and fair price
Reply from Leisureshopdirect19 November 2021
Dear Mr Caulfield
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat web site easy to navigate, they stock everything you could want. Its my goto site for anything caravan
Reply from Leisureshopdirect19 November 2021
Dear Mr Paul
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedWell what an amazing company website was easy to use
Ordered on Wednesday dinner time item was on my doorstep 18 hrs later they were excellent with keeping me in the loop item been dispatched, item on its way , item will be with you on a hour slot
Can’t recommend enough
Thank you
Reply from Leisureshopdirect19 November 2021
Dear Mr Folley
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent easy to order, delivered as promised
Reply from Leisureshopdirect19 November 2021
Dear Nigel
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedSpeediest delivery ever! Very pleased with my purchase, wish I had bought my Provence gas heater years ago!
Reply from Leisureshopdirect19 November 2021
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedE-mailed leisure shopdirect with my part enquiry. Very quick reply. Abke to order part. Cheapest price and quick delivery. Thank you. Will use again.
Reply from Leisureshopdirect19 November 2021
Dear Gary
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedOrder placed, Leisure shop direct responded swiftly to say they have received the order.
Full contact was kept until the order was despatched which was quick.
Very happy with the service and would recommend Leisure shop direct.
Reply from Leisureshopdirect18 November 2021
Dear Looby
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedLeisureshopdirect had the best price for packs of 20 rather than the normal amount of 16. My order was proccesed quickly and delivery was prompt. I have used this supplier before and will use them again.
Reply from Leisureshopdirect18 November 2021
Dear Mr Dunn
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedAnother fast and efficient service and delivery. I will always use this company. Thank you!
Reply from Leisureshopdirect18 November 2021
Dear Mr Gribbon
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedSuperb. 1st time customer. Ordered very low value item. It arrived next day on the button. Very impressed
Reply from Leisureshopdirect18 November 2021
Dear Mr Nagler
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedShipped in timely manner and all as advertised.
Reply from Leisureshopdirect18 November 2021
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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