Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,284 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 10 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedVery please with the item and shipping of the item
Reply from Leisureshopdirect3 November 2021
Dear Ms Westwell
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service and price..product was perfect for job,will use again..
Reply from Leisureshopdirect3 November 2021
Mr Gallacher
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedOrdered spare part I wanted on Monday and part delivered Wednesday of same week. Correct colour, correct size, and easy to fit. Good advice on what to measure to ensure correct size ordered.
Reply from Leisureshopdirect3 November 2021
Dear John
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedOrdered by email one day, delivered next day. That's what you call service.
Reply from Leisureshopdirect3 November 2021
Dear Raymond
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedAlways keep you updated
Reply from Leisureshopdirect3 November 2021
Dear Mr Jones
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedPerfect replacement part. Fast delivery
Reply from Leisureshopdirect3 November 2021
Dear Mr Tohill
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedDelivered on time ( for our break) and all good, excellent service and will use again
Reply from Leisureshopdirect3 November 2021
Dear Devine
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
Verifiedthe service and live chat was very helpfuly and delivered on time all as advertised
Reply from Leisureshopdirect3 November 2021
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedEasy to use website, excellent service and delivery, good quality product. Very happy customer!
Reply from Leisureshopdirect3 November 2021
Dear Mrs Roper
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedGood price and quick delivery. I have used Leisureshopdirect previously and they performed as well as expected again!
Reply from Leisureshopdirect3 November 2021
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedFast delivery of well priced item. As it should be.
Reply from Leisureshopdirect3 November 2021
Dear Mr Howarth
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood honest shop
Reply from Leisureshopdirect3 November 2021
Dear Stephen
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedEasy to search for items on their website.
Seal for oven hob arrived in time, it was exactly as described on the website.
It is slightly higher than original seal, but stronger and better quality, the black is by far better than the clear original seal.
Reply from Leisureshopdirect3 November 2021
Dear Christo
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuick efficient delivery thank you.
Reply from Leisureshopdirect3 November 2021
Dear Annie
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFirst class service
Reply from Leisureshopdirect3 November 2021
Dear Barry
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service
Reply from Leisureshopdirect3 November 2021
Dear Mr Terry
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedOrdered tv delivered very quickly .when purchasing tv could not put in discount code .contacted leisureshop direct and the help line operator applied discount no quibble very good
Reply from Leisureshopdirect19 November 2021
Dear Keith
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent all round. Great chairs arrived really quickly. Couldn't ask for more
Reply from Leisureshopdirect3 November 2021
Dear Maggie
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood selection at a good price with quick delivery.
What more do you want?
Reply from Leisureshopdirect29 October 2021
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedAfter mistakenly ordering the incorrect part and seeking advice as what to do the response and service i got was excellent. Guidance was given how to return the part and collection arranged for incorrect part and i then was able to order correct part. Delivery and collection was carried out by DPD and the service was excellent. Would highly recommend Leisureshopdirect as well as DPD.
Reply from Leisureshopdirect29 October 2021
Dear Steve
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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