Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,284 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 10 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedGreat company. Well described products. Very fast delivery. Will continue to use Leisure Shop Direct for our purchases.
Reply from Leisureshopdirect29 October 2021
Dear Mrs Crossland
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Service
Leisureshopdirect Ltd
VerifiedThe item arrived within 3 days of ordering.
I have a new caravan and needed to protect the inside from damage during transport so this has been ideal and a smart accessory indeed
Reply from Leisureshopdirect29 October 2021
Dear Jackson
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedAmazingly fast service… thank you!!!
Reply from Leisureshopdirect29 October 2021
Dear Mr Mills
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFirst product damaged. But photographed damage and new one despatched same day snd arranged collection of damaged goods. Would have been 5 if original item not damaged. Response was superb though
Reply from Leisureshopdirect29 October 2021
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedArrived quickly after the order was placed.
Well packed, and exactly what was required.
I had these white hub caps on my older Buccaneer 12, and was very pleased to find identical ones to put on my (only slightly) newer Buccaneer 15.
They set the caravan off well, much better than the usual silver trims which look daft on a white caravan.
Reply from Leisureshopdirect29 October 2021
Dear Simon
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedThe waste master we ordered came exactly on the day we were told it would. Excellent service.
Reply from Leisureshopdirect29 October 2021
Dear Mrs Martin
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVision Plus aerial was in stock and a good price. Ordering was straight forward and delivery was exceptionally prompt.
Reply from Leisureshopdirect29 October 2021
Dear Gra
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
eisureshopdirect Ltd
VerifiedExcellent service from leisure direct second time l have ordered a part for my dometic fridge
Reply from Leisureshopdirect29 October 2021
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedAs described and quickly delivered
Reply from Leisureshopdirect29 October 2021
Dear Mr Mitchell
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service.
Reply from Leisureshopdirect29 October 2021
Dear Alan
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedProduct description very good and accurate. Quality good and sent promptly. Overall excellent service.
Reply from Leisureshopdirect22 October 2021
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedFast and efficient
Reply from Leisureshopdirect22 October 2021
Dear Mr Bellinger
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedThe service was first class 👏
Reply from Leisureshopdirect22 October 2021
Dear Mr Macneil
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Verifiedgreat service, quick delivery
Reply from Leisureshopdirect22 October 2021
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedThe attention and help given for, what is/was a small order, very appreciated very much.
I thank both the ladies who assisted me.
Reply from Leisureshopdirect22 October 2021
Dear Mr Meggs
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent comms, fast despatch and delivery option and good pricing - excellent shopping experience!
Reply from Leisureshopdirect22 October 2021
Dear Mr Levy
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFantastic! Speedy delivery and cheaper prices than anywhere else I looked. I needed a tailgate tent quickly and they were sold out almost everywhere else, other than ebay where they were 4x RRP and one other vendor who seemed shady. But this was perfect and exactly what I needed. Thanks!
Reply from Leisureshopdirect22 October 2021
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood price and quick delivery
Reply from Leisureshopdirect22 October 2021
Dear Mr Whereatt
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedThe hitch cover I ordered came within 24 hours, well done Leisureshop and Post Office. The cover is of a thick material and excellant value for money.
Reply from Leisureshopdirect22 October 2021
Mr Tolley
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent products d delivery
Reply from Leisureshopdirect22 October 2021
Dear Ms Thompson
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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