Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,276 reviews

Ratings and reviews last updated 7 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Lauren Gregoire
1 July 2026
Rated 5 out of 5 starsVerified

Good deal on what I needed.

Good deal on what I needed.

Date of experience: 30 June 2026

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Carly
30 June 2026
Rated 5 out of 5 starsVerified

Easy to navigate website

Easy to navigate website, loads of stock well laid out, good descriptions of items

Date of experience: 30 June 2026

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Ed Voice
30 June 2026
Rated 5 out of 5 starsVerified

Found the part I needed

Found the part I needed. Just waiting for it to show up. Thank You

Date of experience: 30 June 2026

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Robin
30 June 2026
Rated 5 out of 5 starsVerified

ordering easy

ordering easy - that's all I can say at the moment!
(review requested at time of order)

Date of experience: 30 June 2026

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Kevin
29 June 2026
Rated 5 out of 5 starsVerified

Very easy website to use

Very easy website to use, lots of products to search through easy payment process.

Date of experience: 29 June 2026

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john wilson
29 June 2026
Rated 5 out of 5 starsVerified

Prices are competitive and service…

Prices are competitive and service always spot on.. normally there is a quick email as a check on model number, for confirmation parts are exact match..

Date of experience: 29 June 2026

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Paul Steer
28 June 2026
Rated 4 out of 5 starsVerified

Easy to use, order confirmation very swift.Reassuring

easy to use2026

Date of experience: 28 June 2026

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Machine Mart Ltd
27 June 2026
Rated 5 out of 5 starsVerified

Good stock of parts at competitive…

Good stock of parts at competitive prices

Date of experience: 27 June 2026

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Dear Mr Woods
27 June 2026
Rated 4 out of 5 starsVerified

Got 5% discount code happy days

Got 5% discount code happy days

Date of experience: 27 June 2026

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Georgina Phillips
26 June 2026
Rated 5 out of 5 starsVerified

Easy to order and delivered on time.

Easy to order and delivered on time.

Date of experience: 19 June 2026

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Jayne Gowler
26 June 2026
Rated 5 out of 5 starsVerified

Communication was first rate

Communication was first rate, I knew when my product was arriving.

Date of experience: 15 June 2026

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Kat Crichton-Seager
25 June 2026
Rated 5 out of 5 starsVerified

Good value camping items

Good value camping items, delivered fast and well packaged. Their caravan skirt "by the meter" was just what we needed and the sizing was perfect.

Date of experience: 15 June 2026

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Peter Wingfield
25 June 2026
Rated 4 out of 5 starsVerified

Good selection of items

Comprehensive store with just about anything you would need for caravanning etc

Date of experience: 25 June 2026

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Janette Curtis-Willis
25 June 2026
Rated 5 out of 5 starsVerified

Staff going above and beyond

Aaron went above and beyond after I messed up and ordered the incorrect piece for my fridge

Date of experience: 16 June 2026

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Trevor
24 June 2026
Rated 5 out of 5 starsVerified

Product as described

Product as described. Fast delivery. Good communication

Date of experience: 17 June 2026

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Barry McCallum
24 June 2026
Rated 5 out of 5 starsVerified

Excellent pricing and fast delivery

Excellent pricing and fast delivery

Date of experience: 17 June 2026

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