Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,276 reviews

Ratings and reviews last updated 7 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

jo clarke
23 June 2026
Rated 5 out of 5 starsVerified

Comfortable transaction with speedy…

Comfortable transaction with speedy delivery

Date of experience: 16 June 2026

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Samantha Vidal
23 June 2026
Rated 5 out of 5 starsVerified

Easy to find the item

Easy to find the item, easy to finish the purchase

Date of experience: 23 June 2026

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Suziebabe
23 June 2026
Rated 5 out of 5 starsVerified

Easy to order and hopefully a quick…

Easy to order and hopefully a quick delivery

Date of experience: 23 June 2026

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Carl Colegate
22 June 2026
Rated 5 out of 5 starsVerified

Fast prompt service with regular…

Fast prompt service with regular updates.

Date of experience: 15 June 2026

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Mike Turley
22 June 2026
Rated 5 out of 5 starsVerified

Very easy to view products and order…

Very easy to view products and order delivery times excellent

Date of experience: 22 June 2026

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Christopher hatherly
21 June 2026
Rated 5 out of 5 stars

Comet Ducale mixer tap 22cm spout…

Comet Ducale mixer tap 22cm spout bought this tap for my caravan great replacement for my old one great appearance fits great .you get all the connections you might need .

Date of experience: 21 June 2026

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Jenny Birdsall
20 June 2026
Rated 4 out of 5 starsVerified

Great price and glad to have ordered

Great price and glad to have ordered

Date of experience: 20 June 2026

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Mr A.P.
18 June 2026
Rated 4 out of 5 starsVerified

Very difficult to use website

Very difficult to use website. Great products at great prices beyond that

Date of experience: 18 June 2026

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Malcolm Nash
18 June 2026
Rated 4 out of 5 starsVerified

Generally easy to order and pay but on…

Generally easy to order and pay but on this occassion took a little time for payment to go through, it might be because i was in France when order was placed. Normally service is exceptional.

Date of experience: 18 June 2026

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Maureen Martin Wiles
18 June 2026
Rated 4 out of 5 starsVerified

Good clear site,but would prefer to…

Good clear site,but would prefer to ring and speak to a person !

Date of experience: 18 June 2026

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Rob Drake
17 June 2026
Rated 5 out of 5 starsVerified

Easy ordering from clear web site

Easy ordering from clear web site

Date of experience: 17 June 2026

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Stephen Meaney
17 June 2026
Rated 5 out of 5 starsVerified

10 out of 10

Everything spot on with on hand stock, tracking of the parcel,great description of the items I will definitely order from you again

Date of experience: 10 June 2026

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Sylvain Savoie
16 June 2026
Rated 4 out of 5 starsVerified

Sold product to international customers

Sold product to international customers

Date of experience: 16 June 2026

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