Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,284 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 9 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedWas as stated and was much better having look first for part up on part brake down on site delivery also good will recommend
Reply from Leisureshopdirect23 September 2021
Dear Mr Price
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuick delivery no problems would use again
Reply from Leisureshopdirect23 September 2021
Dear Mr Smith
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service and quick delivery.
Tow hitch cover I bought was exactly what I wanted and very well made.
Will use Leisureshopdirect again.
Reply from Leisureshopdirect23 September 2021
Dear Ms Austin
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedPrompt service
Reply from Leisureshopdirect23 September 2021
Dear Mr Mason
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedExcellent service, received my goods quickly, goods were well packaged and I was very pleased with them.
Reply from Leisureshopdirect23 September 2021
Dear Wyile
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedLeisureshopdirect had exactly what I needed, which was great and solved the parts I needed. My only comment is that the description could be a little more detailed with dimensions as it was a gambled purchase rather than knowing purchase.
Reply from Leisureshopdirect23 September 2021
Dear Mr Terry
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFantastic service. The goods were delivered ahead of the expected delivery date. You can't ask for more!
Reply from Leisureshopdirect23 September 2021
Dear Horne
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat products and fast delivery
Reply from Leisureshopdirect23 September 2021
Dear Jenkins
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedBrilliant product and quick service
Reply from Leisureshopdirect23 September 2021
Dear Mr Williams
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFantastic. Ordered on Sunday, delivered Wednesday.
Reply from Leisureshopdirect23 September 2021
Dear Mr Peers
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood service , no problems.
Would recommend.
Reply from Leisureshopdirect23 September 2021
Dear Daryl
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedOrdering online was easy - and very fast delivery - great service and will defo use again.
Reply from Leisureshopdirect23 September 2021
Dear Frances
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
Verifiedquick delivery and product
Reply from Leisureshopdirect23 September 2021
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedWould use this seller again.
Reply from Leisureshopdirect23 September 2021
Dear Mr Barrett
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedArrived in a timely manner and worked as it should
Reply from Leisureshopdirect23 September 2021
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedItem delivered on time and day as promised
Reply from Leisureshopdirect23 September 2021
Dear Geoffrey
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedIn urgent need of a rooflight to replace the one I’d found to be leaking (typically, on a Sunday evening), I found a direct replacement on Leisureshopdirect and ordered it within minutes on my phone. It was really useful that they also recommend and sell the sealant to use with it as a simple add-on, which meant no leaving the shopping cart to search the rest of the site, which can be a pain on a phone. The items arrived just over 24 hours later, well-wrapped and in perfect condition, and the tracking information meant I knew where my items where every step of the way. A simple ordering process and great after-sales service: what more could you want?
Reply from Leisureshopdirect23 September 2021
Dear Mr Middleton
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedJUS WHAT I NEEDED
Reply from Leisureshopdirect23 September 2021
Dear Mr Williams
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedNot fitted seal yet but delivery and experience cos far is good fast despatch and delivery very happy thanks
Reply from Leisureshopdirect23 September 2021
Dear Mr Burtonwood
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedPart arrived quick, cable was too short but just cut and joined to original cable, worked fine so thanks.
Reply from Leisureshopdirect23 September 2021
Dear Mr Fargus
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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