Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,284 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 9 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedFast delivery at a reasonable price
Reply from Leisureshopdirect24 August 2021
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat price, delivered on time, what's not to like!
Reply from Leisureshopdirect24 August 2021
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedQuick delivery, great tent!
Reply from Leisureshopdirect24 August 2021
Dear Mr Jones
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedEasy transaction, very fast dispatch. Highly recommend.
Reply from Leisureshopdirect24 August 2021
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedSuper service, fast postage and well informed. Packahed well too.
Reply from Leisureshopdirect24 August 2021
Ms Boothman
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood website helped with the choice of a compact backpack at a good price with timely arrival.
Reply from Leisureshopdirect24 August 2021
Dear Richard
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedProducts supplied as advertised and delivered on time.
Reply from Leisureshopdirect24 August 2021
Dear Donald
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood price - quick delivery. Thank you.
Reply from Leisureshopdirect12 August 2021
Dear Mr Sinclair
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedDecided to try a blow-up awning after struggling for a number of years with poles etc on a standard awning so decided on a change. Easy to order on line. Delivery stated 3/4 days. Actually delivered in 3 days! Only downer for two OAP’s trying to erect for the first time was the lack of clarity of the instructions. Managed to sort out eventually. Hopefully it will be easier the second time around.
Reply from Leisureshopdirect12 August 2021
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedProduct was easy to order and was delivered with no problems. Just thought the quality of the product was not good value for money.
Reply from Leisureshopdirect12 August 2021
Dear Mel
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat price and fast delivery. Product arrived in tip top brand new condition. So all good
Reply from Leisureshopdirect12 August 2021
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood choice of products and competitive prices with quick delivery. Would recommend.
Reply from Leisureshopdirect12 August 2021
Dear Mrs Hendry
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedRight product, super fast delivery - great!
Reply from Leisureshopdirect12 August 2021
Dear Mrs Game
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedEXCELLENTO!!
Reply from Leisureshopdirect12 August 2021
Dear Mr Sutcliffe
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGood fast service.
Reply from Leisureshopdirect12 August 2021
Dear Dr Beswick
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedI found what we needed very quickly and easily. Ordering was easy and straightforward. Delivery was within the time specified. The part arrived well packed but fortunately without loads of extra unnecessary packaging.
Thank you Leisure Shop Direct
Reply from Leisureshopdirect12 August 2021
Dear Ann
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
Verifiedarrived within 24hrs, excellent service. best price I could find, highly recommend.
Reply from Leisureshopdirect12 August 2021
Dear Chris
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedSuper fast delivery of our order. Quality of goods is impeccable. Will not hesitate to use again.
Reply from Leisureshopdirect12 August 2021
Dear Evans
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedDid make a mistake on the order but corrected it within one day at no cost to me, would use again
Reply from Leisureshopdirect12 August 2021
Dear Mr Baldwin
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedI ordered the wrong fridge seal and returning the goods for a refund was a very easy process.
Reply from Leisureshopdirect12 August 2021
Dear Sandra
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
Already member? Sign in
© Leisureshopdirect Ltd - 2004 . All rights reserved.
Loading...
