Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,284 reviews
Read all our reviews on Trustpilot
Ratings and reviews last updated 9 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedExcellent service 10/10
Reply from Leisureshopdirect6 August 2021
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFantastic, competitive prices and fast delivery!
Reply from Leisureshopdirect6 August 2021
Dear Sharon
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedHad stock.
Good quick delivery
Best price
Reply from Leisureshopdirect6 August 2021
Dear Roland
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedThetford C250 pump ordered "on-line" and received a speedy delivery.
Full instructions to replace the faulty pump.
Excellent Service. many thanks.
Reply from Leisureshopdirect6 August 2021
Dear James
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedMy partner first of all ordered the wrong item he ordered a toilet tent instead of a shower tent which we did keep he then had to order a shower tent which when arrived had no hook in the middle to hold the shower. Leisureshop direct arranged to pick up damaged item and replaced with new item all in the same day will use again and again. Excellent service
Reply from Leisureshopdirect6 August 2021
Dear Dawn
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedA great quality replacement window seal, at the best price on the internet. Bought 14 meters to replace all window seals in my motorhome and arrived the next day! Replaced a few windows already and a great fit, far better than the original factory ones on motorhome!
Reply from Leisureshopdirect6 August 2021
Dear Derek
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedRight item well packaged
Reply from Leisureshopdirect4 August 2021
Dear Peter
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedFast delivery highly recommend
Reply from Leisureshopdirect4 August 2021
Dear David
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedDelivered next day perfect! 😉
Reply from Leisureshopdirect4 August 2021
Dear Lee
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedAll arrived and as described perfect. Would buy again thank you
Reply from Leisureshopdirect4 August 2021
Dear Darran
Thanks for the great review. The team here at Leisureshopdirect always appreciate hearing from our happy customers. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery helpful and knowledgeable
Reply from Leisureshopdirect4 August 2021
Dear Mr Ward
It is great to hear everything went well. Thanks for leaving the review and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat service and quick delivery. Very communicative about my order and delivery. Very happy with the product
Reply from Leisureshopdirect4 August 2021
Thanks for the review, we appreciate you taking the time to write to us. We do enjoy getting positive reviews and yours has made our day. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedSpeedy efficient transaction.Thank you.
Reply from Leisureshopdirect4 August 2021
Dear Buckland
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and we look forward to serving you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedVery professional as always, a well earned 5 star
Highly recommended!!
Reply from Leisureshopdirect4 August 2021
Dear Mr Davies
Thank you for leaving us the review. We are very happy that you had a good experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedWell packaged, arrived promptly and the exact replacement part needed, recommend.
Reply from Leisureshopdirect4 August 2021
Thanks for the positive review, we really appreciate you leaving it for us. We are glad you had a great experience and we look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedGenuine item at good price with fast delivery.
Reply from Leisureshopdirect4 August 2021
Dear Mr Parsons
It is great to hear you had a good experience with your order with us. Thanks for letting us know and we hope we can help you again in the near future.
Customer Services
Leisureshopdirect Ltd
VerifiedGreat price and quick service.
Reply from Leisureshopdirect3 August 2021
Dear Gerrard
Thank you for leaving us the review. We are very happy that you had a good experience and we hope we can serve you again in the future.
Customer Services
Leisureshopdirect Ltd
Verifiedfast efficient service. Product perfect.
Reply from Leisureshopdirect3 August 2021
Dear Sarah
Thanks for the review, we appreciate you taking the time. It is always great to hear that you had a good experience ordering with us. We look forward to helping you again in the future.
Customer Services
Leisureshopdirect Ltd
VerifiedOrdered exactly same reed switch as my old one, received a different one but does same job so not a problem. Paid extra for 48 hour delivery which took longer than 48 hours, would of been better to charge me a pound and send it first class post.
Reply from Leisureshopdirect3 August 2021
Thanks for letting us know about your positive experience with us. We do try to make everything as streamlined as possible it is always great to hear this from customers.
Customer Services
Leisureshopdirect Ltd
VerifiedSpeedy delivery, cannot fault the service, items received were spot on .
Reply from Leisureshopdirect3 August 2021
Dear Sarah
Thanks for taking the time to write us a review. We appreciate you taking the time to let us know that everything went well. We look forward to helping you again in the near future.
Customer Services
Leisureshopdirect Ltd
Before we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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