Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,276 reviews

Ratings and reviews last updated 7 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Mrs Durrant
8 June 2026
Rated 5 out of 5 starsVerified

Five stars as always

Five stars as always. Good choice, good price and quickly delivered. Very pleased.

Date of experience: 1 June 2026

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Mr Chris Higgs
7 June 2026
Rated 5 out of 5 starsVerified

Very easy transaction

Very easy transaction. However, I did not see an opportunity to change my card payment method for paypal. The screen appeared to change to quickly. Otherwise, great service as always

Date of experience: 7 June 2026

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John Richards
6 June 2026
Rated 5 out of 5 starsVerified

What was satisfying for me was finding…

What was satisfying for me was finding the fault and searching online for parts your company came during my search and came trumps. Delivery was good and only took a couple of days, your online info is brilliant, thankyou.

Date of experience: 30 May 2026

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John
6 June 2026
Rated 5 out of 5 starsVerified

Well packaged

The order was packaged well, delivery was made inconvenient when I was told the order was out for delivery, then changed the next day to another delivery driver, I was not in a rush for the items.

Date of experience: 30 May 2026

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Andrew Worthington
6 June 2026
Rated 5 out of 5 starsVerified

Great product and great service

Great product and great service. The delivery timeframe was excellent from order to receipt of goods.

Date of experience: 30 May 2026

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Paul TurnerLincoln, GB
5 June 2026
Rated 5 out of 5 starsVerified

I have had products from…

I have had products from Leisureshopdirect before delivery on time good sound information on the product I am buying why wouldn’t you go back and order more

Date of experience: 29 May 2026

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customer
5 June 2026
Rated 5 out of 5 starsVerified

Good price and easy transaction.

Good price and easy transaction.

Date of experience: 5 June 2026

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Martin Reeves
4 June 2026
Rated 5 out of 5 starsVerified

Site easy to use

Able to find what I was looking for easily.

Date of experience: 4 June 2026

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Suzanne Webb
4 June 2026
Rated 5 out of 5 starsVerified

Found what we needed

Found the part needed for our Motorhome.

Date of experience: 4 June 2026

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Roy Robinson
3 June 2026
Rated 5 out of 5 starsVerified

The Best…

On contacting customer service I received first clas quick advice and have ordered requirement.
Highly recommend.

Date of experience: 3 June 2026

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Jane Worth
3 June 2026
Rated 5 out of 5 starsVerified

Worm drive

Was guided by AI assistance in replying to repair info on a Remis roof vent. If I was back in Braunton I could have picked it up.

Date of experience: 3 June 2026

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Peter R.
3 June 2026
Rated 5 out of 5 starsVerified

This was a very efficient and…

This was a very efficient and straightforward order and delivery.

Date of experience: 27 May 2026

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