Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,276 reviews

Ratings and reviews last updated 7 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Shaun
30 May 2026
Rated 5 out of 5 starsVerified

Highly recommended caravan cover with…

Highly recommended caravan cover with top reviews. Great price! 😊

Date of experience: 30 May 2026

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Web Tech Specialists
30 May 2026
Rated 5 out of 5 starsVerified

Great to get these items thanks

Great to get these items thanks

Date of experience: 30 May 2026

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Christopher hatherly
29 May 2026
Rated 5 out of 5 starsVerified

Always what you need at great prices…

Always what you need at great prices and great service .

Date of experience: 29 May 2026

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MarkS
28 May 2026
Rated 4 out of 5 starsVerified

Customer service very responsive Website very slow

Website very slow, can’t use checkout at all on my phone. customer service very responsive and helpful.

Date of experience: 28 May 2025

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Mark
28 May 2026
Rated 5 out of 5 starsVerified

Fast delivery

Fast delivery, great price, Able to supply hard to find items

Date of experience: 21 February 2026

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Mr Tim Owen
27 May 2026
Rated 5 out of 5 starsVerified

Found everything i needed at great…

Found everything i needed at great prices

Date of experience: 27 May 2026

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Anthony Bryan
27 May 2026
Rated 5 out of 5 starsVerified

Ordering great online

Ordering great online. Will leave additional review when items arrive.

Date of experience: 27 May 2026

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AH
27 May 2026
Rated 5 out of 5 starsVerified

Really good customer service

Really good customer service. Arrived on site as thought they were a shop and the guy was just lovely helping us place an order so we could still drive away with our essential porta potti.

Date of experience: 19 May 2026

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Adrian
26 May 2026
Rated 5 out of 5 starsVerified

Excellent service and fast delivery

Easy to navigate the website. Had the part I needed at a fair price and immediate dispatch, delivery next day. A very good service.

Date of experience: 19 May 2026

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Keith moore
26 May 2026
Rated 5 out of 5 starsVerified

Best price for the item I wanted thanks

Best price for the item I wanted thanks

Date of experience: 26 May 2026

Read this review on Trustpilot